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Initial/Chubb burglar alarm engineer code

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zorro

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Aug 11, 2010, 7:40:33 AM8/11/10
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A friend has moved into a new house with an Accenta 8 alarm system
which was originally installed by Protec, who were taken over by
Initial then Chubb. It looks like the battery is flat as when he had
to switch the electric off, the alarm went off. I believe to change
the battery he'll need the engineer code, which Chubb won't let him
have and want to charge a silly amount to come and change it. On the
panel is written "Initial eng code".

Anyone know what the engineer code Initial used is please?

TIA, Jason

Adrian

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Aug 11, 2010, 7:43:13 AM8/11/10
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"zorro" <zorr...@hotmail.co.uk> gurgled happily, sounding much like they
were saying:

> Anyone know what the engineer code Initial used is please?

Have you considered that putting a widely used master code for security
alarms into the public domain might not be the best of plans?

Jim K

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Aug 11, 2010, 7:46:39 AM8/11/10
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On 11 Aug, 12:43, Adrian <toomany2...@gmail.com> wrote:
> "zorro" <zorro...@hotmail.co.uk> gurgled happily, sounding much like they

especially "Jason" as it appears to be your first message on usenet
with that email address....doh!

guess your "friend" will have to pay up or dump the alarm and buy
another ;>) simples!

zorro

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Aug 11, 2010, 8:09:36 AM8/11/10
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"Adrian" <tooma...@gmail.com> wrote in message
news:8cfgmh...@mid.individual.net...

You can't unset the alarm with it so it'd be no use to burglars.
Anyway my email is valid.

Jason


zorro

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Aug 11, 2010, 8:12:33 AM8/11/10
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"Jim K" <jk98...@googlemail.com> wrote in message
news:4f12e58a-9f94-42a3...@y11g2000yqm.googlegroups.com...

> On 11 Aug, 12:43, Adrian <toomany2...@gmail.com> wrote:
>> "zorro" <zorro...@hotmail.co.uk> gurgled happily, sounding much
>> like they
>> were saying:
>>
>> > Anyone know what the engineer code Initial used is please?
>>
>> Have you considered that putting a widely used master code for
>> security
>> alarms into the public domain might not be the best of plans?
>
> especially "Jason" as it appears to be your first message on usenet
> with that email address....doh!

Yes, I usually use an invalid email.

--
Andy


Jim K

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Aug 11, 2010, 8:20:28 AM8/11/10
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On 11 Aug, 13:12, "zorro" <zorro...@hotmail.co.uk> wrote:
> "Jim K" <jk989...@googlemail.com> wrote in message

andy? was "jason" first time? LOL

TheScullster

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Aug 11, 2010, 9:17:03 AM8/11/10
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"Jim K" wrote


>
> guess your "friend" will have to pay up or dump the alarm and buy
> another ;>) simples!
>

Can't he just set the thing off, disable the bell box battery (to silence
the external sounder) then locate the factory reset button-thingy to return
the panel to factory defaults?
Granted he'll need to get instructions for re-setting of the panel and then
re-programming with zone info etc before hand.
If the alarm is generally good this has to be a better option for battery
replacement than junking the equipment.

Phil


d...@gglz.com

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Aug 11, 2010, 10:00:27 AM8/11/10
to

I used to have a maintained and monitored system in a previous
property, and my alarm company was a member of NACOSS http://www.nacoss.org.uk/

IIRC, NACOSS rules say that alarm companies must hand over the
engineer code to the homeowner free of charge, if the homeowner ends
the maintainance contract.

zorro

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Aug 11, 2010, 12:48:13 PM8/11/10
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"TheScullster" <ph...@dropthespam.com> wrote in message
news:cuOdnTE5_fpZP__R...@eclipse.net.uk...

He does have the instructions to do a factory reset and reprogram,
which he'll do if all else fails. Someone in another group suggested
just what he did ie changing the battery while the alarm is going off,
which would be quicker than a factory reset. But he'll need to check
the engineer code isn't needed to reset after a 'tamper'.

Although he's now got this crazy idea of going through all 10,000
codes till one works, he reckons he can do 100 in 6 mins so he can the
lot in 10 hours but I'm sure he'll knacker the keypad before then!


zorro

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Aug 11, 2010, 12:48:21 PM8/11/10
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<d...@gglz.com> wrote in message
news:828577a7-babd-4020...@y11g2000yqm.googlegroups.com...

Thanks - but unfortunately it was the previous occupants who cancelled
the contract several years ago.

zorro

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Aug 11, 2010, 12:53:38 PM8/11/10
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"Jim K" <jk98...@googlemail.com> wrote in message
news:15065377-31eb-4ae6...@i31g2000yqm.googlegroups.com...

Well you didn't seem to believe "Jason" did you "Jim"

ARWadsworth

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Aug 11, 2010, 1:27:54 PM8/11/10
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It is probably not a good idea.

I have however phoned a friend and by tomorrow night I should have the
answer.

--
Adam


ARWadsworth

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Aug 11, 2010, 2:15:56 PM8/11/10
to

Under what name? JimK knows who you are but I do not. It may or make a
difference regarding me giving you the Initial master code.

--
Adam


Jim K

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Aug 11, 2010, 2:23:51 PM8/11/10
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On 11 Aug, 19:15, "ARWadsworth" <adamwadswo...@blueyonder.co.uk>
wrote:

> JimK knows who you are but I do not. It may or make a
> difference regarding me giving you the Initial master code.
>

eh? No I never heard of any of all 3 of 'em ;>)

Just found it a bit odd that someone starts posting form a "new" (yet
allegedly valid) email addy asking burglar alarm security questions on
2 groups and using at least 2 names in 3 posts....call me shushpicious
if need be....

Cheers
Jim K

Andy Dingley

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Aug 12, 2010, 6:30:38 AM8/12/10
to
On 11 Aug, 12:43, Adrian <toomany2...@gmail.com> wrote:

> Have you considered that putting a widely used master code for security
> alarms into the public domain might not be the best of plans?

Have you considered that it's already out there, and that the real fix
would be to change it after installation?

An Accenta panel is cheap and pretty common, so Bill Sykes can find
this out, in a worst case, simply by buying a new panel.

Andy Pandy

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Aug 12, 2010, 7:29:29 AM8/12/10
to

"Jim K" <jk98...@googlemail.com> wrote in message
news:1dd25711-4b5b-477e...@g17g2000yqe.googlegroups.com...

Well perhaps you're right to be suspicious. These are my usual posting
details - I used my friend's name/email in case anyone preferred to
email the details rather than potentially get into trouble by posting
on a public forum.

But then I'm still an anonymous stranger on usenet (after all anyone
could use the posting details I'm using now, or those of any poster),
if there's a security risk in giving out the engineer code then don't
do it - he has other options and I've had lots of good advice. But
AIUI the engineer code is for maintenance of the system and can't be
used to unset the system - you can only get into engineer programming
if the system is unset with the user code first.

--
Andy


ARWadsworth

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Aug 12, 2010, 12:21:38 PM8/12/10
to

Buying a new panel would only give you the factory default setting. Alarm
installers always change the factory default setting so that the customer
cannot make changes themselves. Most alarm companies change the factory
defalt number to a number that is common to their firm.

ADT for example always use the same engineers code on all their alarms. As I
know the code I can modify their alarms.
--
Adam


Jim K

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Aug 12, 2010, 2:23:34 PM8/12/10
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On Aug 12, 5:21 pm, "ARWadsworth" <adamwadswo...@blueyonder.co.uk>
wrote:

could "mystery customer" (assuming it exists) not just fit the new
panel ? or are there some other overheads that are best avoided?

Jim K

ARWadsworth

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Aug 12, 2010, 2:45:13 PM8/12/10
to

You have lost me with the mystery customer?

I have come across some alarm panels where it is easier and cheaper just to
swap the panel for a new panel. I do not take control of the panel by
changing the engineers code and keeping it for the use of extracting more
money from a customer.


--
Adam


Jim K

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Aug 12, 2010, 3:11:57 PM8/12/10
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On 12 Aug, 19:45, "ARWadsworth" <adamwadswo...@blueyonder.co.uk>
wrote:

sorry;>) I meant jason/andy/pandy/zorro/ben10's mate with the alarm
problem

>
> I have come across some alarm panels where it is easier and cheaper just to
> swap the panel for a new panel.

thassa what I wasa gettin at - as another way for the "mysterious"
person with the prob. to get around...

> I do not take control of the panel by
> changing the engineers code and keeping it for the use of extracting more
> money from a customer.

I believe you ;>)

Cheers
Jim K

ARWadsworth

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Aug 12, 2010, 3:44:55 PM8/12/10
to

I gave Zorro, Andy or Jason the code.

--
Adam


Jim K

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Aug 12, 2010, 4:00:41 PM8/12/10
to
On Aug 12, 8:44 pm, "ARWadsworth" <adamwadswo...@blueyonder.co.uk>

I still believe you ;>)

Jim K

Andy Pandy

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Aug 13, 2010, 10:41:47 AM8/13/10
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"ARWadsworth" <adamwa...@blueyonder.co.uk> wrote in message
news:abY8o.96438$Y21.41815@hurricane...

And it worked! Thanks very much!

--
Andy


ARWadsworth

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Aug 13, 2010, 11:01:41 AM8/13/10
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Andy Pandy <spam8...@wonderful.spam.invalid> wrote:

>> I gave Zorro, Andy or Jason the code.
>
> And it worked! Thanks very much!

Dennis will be along soon claiming that I have broken some law by passing
the engineers number on.

--
Adam


Andrew Gabriel

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Aug 14, 2010, 6:01:04 AM8/14/10
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In article <828577a7-babd-4020...@y11g2000yqm.googlegroups.com>,

"d...@gglz.com" <d...@gglz.com> writes:
>
> I used to have a maintained and monitored system in a previous
> property, and my alarm company was a member of NACOSS http://www.nacoss.org.uk/
>
> IIRC, NACOSS rules say that alarm companies must hand over the
> engineer code to the homeowner free of charge, if the homeowner ends
> the maintainance contract.

That will depend on the homeowner owning the alarm.
They rarely do if they dealt with an alarm company.

If you are paying someone to buy and install an alarm for you, then
you shouldn't pay until you have been handed over all the installation
information such as instructions, codes, and programming details
specific for your particular installation. Such a system can be
monitored but cannot have emergency services callout if the customer
has programming access to it. Whilst monitoring with emergency services
callout is required, then programming would have to be withheld from
the customer and the system must be on a maintenance contract.

If you are paying for an alarm service (which is most the common),
then you are renting the alarm, just like you used to have to rent a
phone handset from the GPO, as part of their service. Such a system
can be monitored with emergency services callout, because alarm
company are responsible for the programming and design of the system.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

Message has been deleted

danand...@gmail.com

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Dec 20, 2015, 3:50:18 AM12/20/15
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Hi Andy - we are in the same situation. Moved into a house with a fitted Chubb alarm, the thing started making a beeping noises during the middle of a movie, and then part way through the next movie the things starts wailing like bloody murder. We called chubb, as apparently it needs to be "reset" - however, charging over $400 5 days before Christmas just seems mean, when they just have a code to put in.
Can you pretty please share the engineers code so we can turn this darn alarm off and put our newborn baby to bed?

F Murtz

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Dec 20, 2015, 5:42:34 AM12/20/15
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danand...@gmail.com wrote:
> Hi Andy - we are in the same situation. Moved into a house with a fitted Chubb alarm, the thing started making a beeping noises during the middle of a movie, and then part way through the next movie the things starts wailing like bloody murder. We called chubb, as apparently it needs to be "reset" - however, charging over $400 5 days before Christmas just seems mean, when they just have a code to put in.
> Can you pretty please share the engineers code so we can turn this darn alarm off and put our newborn baby to bed?
>

Open the thing up, disconnect the battery and switch of the power supply
to give you some breathing space.

Brian-Gaff

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Dec 20, 2015, 9:28:54 AM12/20/15
to
I do not think there is any one code. If there was it might be a bit of a
poor alarm. One supposes it might be linked to the serial number and I
suppose if the company are rip off merchants, you are stuck. I'm not sure if
these things are hackable. I'm always getting called byalarm folk trying to
give me a free quote. Very generous, not.
Brian

--
From the Sofa of Brian Gaff Reply address is active
Remember, if you don't like where I post
or what I say, you don't have to
read my posts! :-)
<danand...@gmail.com> wrote in message
news:13c04045-81c4-4630...@googlegroups.com...

charles

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Dec 20, 2015, 9:39:04 AM12/20/15
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In article <n56dq9$drq$1...@dont-email.me>, Brian-Gaff
<bri...@blueyonder.co.uk> wrote:
> I do not think there is any one code. If there was it might be a bit of a
> poor alarm. One supposes it might be linked to the serial number and I
> suppose if the company are rip off merchants, you are stuck. I'm not sure
> if these things are hackable. I'm always getting called byalarm folk
> trying to give me a free quote. Very generous, not. Brian

Generally, alarm service companies set their own unique "maintenance" code.
This way they don't need to carry a reference book withem them.

--
Please note new email address:
cha...@CandEhope.me.uk

Tim+

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Dec 20, 2015, 9:45:02 AM12/20/15
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For that kind of money you'd be cheaper fitting a new control board if you
DIY it.

Tim

Dave Plowman (News)

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Dec 20, 2015, 9:58:20 AM12/20/15
to
In article <n56dq9$drq$1...@dont-email.me>,
Brian-Gaff <bri...@blueyonder.co.uk> wrote:
> I do not think there is any one code. If there was it might be a bit of
> a poor alarm. One supposes it might be linked to the serial number and I
> suppose if the company are rip off merchants, you are stuck. I'm not
> sure if these things are hackable. I'm always getting called byalarm
> folk trying to give me a free quote. Very generous, not.

Dunno these 'rented' types, but both of mine - one quite old now recently
replaced - go back to the factory codes if powered down including the
internal battery.

--
*Why do we say something is out of whack? What is a whack? *

Dave Plowman da...@davenoise.co.uk London SW
To e-mail, change noise into sound.

charles

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Dec 20, 2015, 9:58:53 AM12/20/15
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If you've anything worth insuring, your insurance company will insist on an
annual check by a reputable alarm company.

Chris French

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Dec 20, 2015, 10:10:50 AM12/20/15
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In message <5534fc59...@candehope.me.uk>, charles
<cha...@candehope.me.uk> writes
Only if a an alarm is a requirement, or you want to get the benefit of
any discount (which isn't normally much) We have an alarm, but not for
the purposes of insurance
--
Chris French

charles

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Dec 20, 2015, 10:15:27 AM12/20/15
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In article <7UTELEMr...@familyfrench.co.uk>, Chris French
which is why I said "If you've anything worth insuring". You might just
have an alarm for your own peace of mind. I did for many years, but
inheriting somthing rather valuable changed the situation.

johnje...@gmail.com

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Dec 20, 2015, 2:19:45 PM12/20/15
to
Google should provide you with a source to download the installers instructions and the users instructions. If I am thinking of the correct alarm panel the unit can be restored to factory default by powering down, fitting a jumper, powering up again. You may find it easier on the neighbours if you disconnect the speaker in the external siren box while you find your way through the system.

peterw...@gmail.com

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May 8, 2020, 8:17:48 AM5/8/20
to
Hello Andy, would you be very kind and give me the code. I have an alarm system that was originally installed by a company that is not longer in business. The maintenance was taken over by Chubb before we bought the property. We now use the system un-monitored, but want to give the business to a non-Chubb company.
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