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Are my meters SMETS2

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Bob Minchin

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Apr 22, 2019, 4:46:08 PM4/22/19
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I have just taken over a flat with smart meters fitted.
How can I tell if these are smets2 type and will continue to be smart if
I move supplier

The Gas meter is ELSTER Themis model BK-G4E
The Electricity is a Elster AS300P

Both have 2014 dates on them

I have yet to get the "Dear Occupier welcome to Shell Energy" letter as
it is only 2 weeks since I took over.

Is there a database of meter models Vs communication prototcols?

Andy Burns

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Apr 22, 2019, 5:10:33 PM4/22/19
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Bob Minchin wrote:

> How can I tell if these are smets2 type
> Both have 2014 dates on them

I'd say the date makes it unlikely.

tabb...@gmail.com

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Apr 22, 2019, 5:17:19 PM4/22/19
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most unlikely

alan_m

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Apr 23, 2019, 2:08:31 AM4/23/19
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On 22/04/2019 21:45, Bob Minchin wrote:

> I have yet to get the "Dear Occupier welcome to Shell Energy" letter as
> it is only 2 weeks since I took over.

They must be SMETS2 because Shell Energy only supply 100% renewable
energy so when the wind doesn't blow and the sun doesn't shine they must
have to cut off customers to prevent them getting energy from other
traditional sources.


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Harry Bloomfield

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Apr 23, 2019, 3:03:12 AM4/23/19
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tabb...@gmail.com explained on 22/04/2019 :
Keep in mind they were suggesting that the upgrade to from 1 to 2 was
supposed to be possible via just a software upload.

Brian Gaff

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Apr 23, 2019, 3:15:40 AM4/23/19
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Yes almost certainly one of the first two generations that cannot support
the new system. I'd imagine if they want your business they should swap them
at no charge.
Brian

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Brian Gaff

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Apr 23, 2019, 3:18:26 AM4/23/19
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I'm not sure how you can say that, since they were in business before the
new meters were even out.

Incidentally, I heard that finally, the new talking consumer controls are
available. This was on all the radio channels a couple of weeks ago, It will
be interesting to find out if edf have actually got any when I'm up for a
new tariff for leccy only in June.
Brian

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Bob Minchin

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Apr 23, 2019, 4:20:30 AM4/23/19
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On 22/04/2019 21:45, Bob Minchin wrote:
Following up:
Thanks for your replies.
I had to phone Shell about something else and they confirmed that my
meters were fitted by SSE in 2014 and then the previous owner switched
to First Utility (now Shell) rendering them dumb meters.

I did not ask but there was no offer of fitting new meters which is fine
by me.
Bob
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