cooker warranties

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TMC

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Jun 7, 2012, 11:41:20 AM6/7/12
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Hi All

Just got a new cooker only 600ukp

Place we bought it from (on line) offered a warranty of only 7ukp per month
from day one for ever as 'cookers only last 3 to 7 years'

Manuafacturer offered a 5 year free parts warranty. Sounds ok but has to be
fitted by their engineer at a call out fee of 165ukp
Alternatively we could pay them 11ukp per month from day one for 5 years

But I already have a one year warranty when I buy it so why pay twice?

And why so expensive?

Are there people who buy these warranties?

SWMBO took the calls and was not pleased with them.... not at all........
the blueness in the air is still dissipating

Its a Stoves cooker from Appliances on line

Not be the best on the market but the only 550 wide with a wok ring

saves an expensive reworking of the kitchen

Am doing kitchen in a couple of years so it may be sold on then anyway

Regards




Peter Crosland

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Jun 7, 2012, 12:43:09 PM6/7/12
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Most of these add on "warranties" are actually insurance policies
provided by third party firms. They are a big time rip off. They only
add to, but do not replace, your legal rights under the Sale of Goods
Act. It is the seller that is legally responsible and since a cooker
should last several years you should be able to recover most of the
costs from the supplier. If you bought it with a credit card then the
credit card company is also liable if the supplier will not play ball.


Peter Crosland

harry

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Jun 7, 2012, 12:49:33 PM6/7/12
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A load of bollocks. I only insure what I legally have to and what I
couldn't afford to replace.
Car and house.

TMC

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Jun 7, 2012, 1:18:34 PM6/7/12
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"harry" <harol...@aol.com> wrote in message
news:0bec4414-2017-4de9...@5g2000vbf.googlegroups.com...
Any life insurance?

Rod Speed

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Jun 7, 2012, 5:47:02 PM6/7/12
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"harry" <harol...@aol.com> wrote in message
news:0bec4414-2017-4de9...@5g2000vbf.googlegroups.com...
I don't insure those either, because I can afford to replace them.

I did insure the car for a couple of years because the
insurance was so cheap, just $100 for a brand new cheap car.

Rod Speed

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Jun 7, 2012, 5:49:07 PM6/7/12
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"TMC" <an...@nowhere.co.uk> wrote in message
news:hsGdnQa71tH_f03S...@bt.com...
-------------------------------------------------------------
> Any life insurance?

Not me, completely useless to me.


John Rumm

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Jun 7, 2012, 5:52:33 PM6/7/12
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On 07/06/2012 16:41, TMC wrote:
> Hi All
>
> Just got a new cooker only 600ukp
>
> Place we bought it from (on line) offered a warranty of only 7ukp per
> month from day one for ever as 'cookers only last 3 to 7 years'

At 600 quid its not a bargain basement cooker, so one should expect a
reasonable life from it (and hence expect the retailer to stump up
toward its repair if it dies too soon (they will whinge of course!))

> Manuafacturer offered a 5 year free parts warranty. Sounds ok but has to
> be fitted by their engineer at a call out fee of 165ukp
> Alternatively we could pay them 11ukp per month from day one for 5 years
>
> But I already have a one year warranty when I buy it so why pay twice?
>
> And why so expensive?

Makes more profit for the reseller (often more than the sale of the item
in the first place).

> Are there people who buy these warranties?

Enough must to make them worthwhile selling.


--
Cheers,

John.

/=================================================================\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\=================================================================/

ARWadsworth

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Jun 7, 2012, 5:52:37 PM6/7/12
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I actually believe you.


--
Adam


NT

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Jun 7, 2012, 5:59:07 PM6/7/12
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On Jun 7, 4:41 pm, "TMC" <a...@nowhere.co.uk> wrote:
> Hi All
>
> Just got a new cooker only 600ukp
>
> Place we bought it from (on line) offered a warranty of only 7ukp per month

= £84 pa, or £840 per decade. Odds are the cooker will last 25 years,
in which time you pay not just £600 but also £2100 for insurance -
which incidentally wont replace it if it then dies!


> from day one for ever as 'cookers only last 3 to 7 years'

from day one, so for the first 5 years where the retailer retains some
liability, youre paying insurance as well!


> Manuafacturer offered a 5 year free parts warranty. Sounds ok but has to be
> fitted by their engineer at a call out fee of 165ukp

no cooker part costs that much :)

> Alternatively we could pay them 11ukp per month from day one for 5 years

= £660 lol


> But I already have a one year warranty when I buy it so why pay twice?
>
> And why so expensive?
>
> Are there people who buy these warranties?

Its remarkable how many innumerate people there are


> SWMBO took the calls and was not pleased with them.... not at all........
> the blueness in the air is still dissipating
>
> Its a Stoves cooker from Appliances on line
>
> Not be the best on the market but the only 550 wide with a wok ring
>
> saves an expensive reworking of the kitchen
>
> Am doing kitchen in a couple of years so it may be sold on then anyway
>
> Regards

NT

Rick Hughes

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Jun 7, 2012, 6:07:48 PM6/7/12
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On 07/06/2012 16:41, TMC wrote:
Slightly OT ... Had a large Range style cooker - warranty ran out and
we purchased from Manufacturer's lead - an annual insurance policy.

Been paying for a few years put a claim in as plate warmer failed ....
sorry Sir no parts available, can't fix it.


A tad galling that they continued to take annual fee, yet were unable to
provide contracted service when called on.



NT

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Jun 7, 2012, 7:25:00 PM6/7/12
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On Jun 7, 11:07 pm, Rick Hughes <rick_hug...@remove-me.btconnect.com>
wrote:
Hopefully you either found out where the parts were available, or took
them to small claims to get back yor premium payments


NT

Mike Tomlinson

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Jun 7, 2012, 9:01:22 PM6/7/12
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En el artículo <jqr7r6$4av$1...@dont-email.me>, ARWadsworth <adamwadsworth@
blueyonder.co.uk> escribió:

>I actually believe you.

Subtle. :-) that'll be a 'whoosh' for woddles though.

--
(\_/)
(='.'=)
(")_(")

harry

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Jun 8, 2012, 2:00:27 AM6/8/12
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On Jun 7, 6:18 pm, "TMC" <a...@nowhere.co.uk> wrote:
> "harry" <haroldhr...@aol.com> wrote in message
> Any life insurance?- Hide quoted text -
>
> - Show quoted text -

No. Why bother? They are only out to make money out of you.

harry

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Jun 8, 2012, 2:16:51 AM6/8/12
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On Jun 7, 10:47 pm, "Rod Speed" <rod.speed....@gmail.com> wrote:
> "harry" <haroldhr...@aol.com> wrote in message
Tin sheds are cheap enough to replace.

Rod Speed

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Jun 8, 2012, 3:15:02 AM6/8/12
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"harry" <harol...@aol.com> wrote in message
news:cc80c9bb-c825-45d0...@d17g2000vbv.googlegroups.com...
You wouldn't know what a tin shed was if one bit you on your lard arse.

Doesn't look like a jail, unlike yours.

Muddymike

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Jun 8, 2012, 3:42:47 AM6/8/12
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Hi All
>
>Just got a new cooker only 600ukp
>
>Place we bought it from (on line) offered a warranty of only 7ukp per month
>from day one for ever as 'cookers only last 3 to 7 years'
>
>Manuafacturer offered a 5 year free parts warranty. Sounds ok but has to be
>fitted by their engineer at a call out fee of 165ukp
>Alternatively we could pay them 11ukp per month from day one for 5 years
>
>But I already have a one year warranty when I buy it so why pay twice?
>
>And why so expensive?
>
>Are there people who buy these warranties?

I decided to set up a savings account for the £14 per month they wanted to
cover our boiler. Even after one repair I still have over a hundred quid in
there.

Mike

Rick Hughes

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Jun 8, 2012, 11:31:58 AM6/8/12
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On 08/06/2012 00:25, NT wrote:
racted service when called on.
>
> Hopefully you either found out where the parts were available, or took
> them to small claims to get back yor premium payments
>


The T&C's gave them a get out clause ... in that if parts are not
available they cannot be held responsible ... I spent ages trying to
identify when the part became 'no longer available' ... but neither
manufacturer nor insurer would provide that detail.

Also had clause that if spares not available there is no replacement
cooker to be provided - and it would be deemed "beyond economical repair"

They did refund this year & last years as 'gesture of good faith"



They did say there had been a lot of failures of that part, and the
manufacturer of it has now ceased trading.
Moral here is don't buy a Rangemaster cooker and expects to get spares.

F

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Jun 8, 2012, 12:43:13 PM6/8/12
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On 07/06/2012 23:07 Rick Hughes wrote:

> Slightly OT ... Had a large Range style cooker - warranty ran out and we
> purchased from Manufacturer's lead - an annual insurance policy.
>
> Been paying for a few years put a claim in as plate warmer failed ....
> sorry Sir no parts available, can't fix it.
>
>
> A tad galling that they continued to take annual fee, yet were unable to
> provide contracted service when called on.

Contact Financial Ombudsman to complain and claim...

--
F



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