On 28/08/2018 01:44, Beverley knight wrote:
> replying to Shim, Beverley knight wrote:
> OMG. British Gas installed my wirelessWR1 and it has never worked. There
> were
> no wires connected to it as it was only attached to the wall without
> wires as
> shown above in your pictures.
Why do you expect to see the wires? The job may have been done properly
using the existing connection points where the wire are already hidden
in your walls in much the same way that you wouldn't expect to see the
wires for a light switch or 3 pin mains socket.
Two typical examples of what is behind the white receiver, one with
surface wires that can be seen the other with the wires hidden and
coming through a hole in the back.
https://tinyurl.com/ybx53xf9
and
https://tinyurl.com/y927jcxq
Are there any lights lit up on the receiver? If so it must have wires to
it, and power.
I'm so upset as a women and house owner the
> installers has done a bad job.
Have you actually read the manual?
Watch the following Youtube video - I believe the BG WR1 is the same as,
or similar to, the Drayton model shown in the video.
https://www.youtube.com/watch?v=0Yi6SnlYnsQ
I have complained to Barclays but to no
> avail.
Barclays - that well known installer of wireless thermostats/controllers?
Did the heating work perfectly before the wr1 was installed?
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