Fun with DPD, and others

[Davey]

I live at ABCD House, ABCD Lane, in village PQRS, XY11 1DL. I am
expecting a parcel sometime, but it is not yet en route.
I was preparing to leave the house this morning, for a weekend away. I
opened my front door, to find a large package outside, shoved behind a
plant pot. It was addressed to somebody totally different, at ABCD
House, The Street, in village MNOP, XY11 1RY. So the driver got the
correct house name, but the wrong road, in the wrong village, with the
wrong Postcode.
The package was labelled: "Delivery must be Saturday, contains frozen
meat". There was no destination 'phone number, and I could not find one
for the addressee.
I got onto DPD's website, which hid all means of communication very
well, but I called up Chat and wrote a message describing the problem,
only to be rebuffed with a message telling me that I could not
communicate with the driver at this time. I found a 'phone number,
which had the information that there was a 10 minute wait, so I called
it, and waited for 15 minutes or more, until I finally talked to
somebody. I explained the problem, added the fact that I was leaving in
a half hour, and that I would leave the package exactly where it was for
collection. Somebody called me back and confirmed that it would be
collected. I left, wondering what would have happened if I had already
left home by the time the delivery was made.
If the intended delivery destination had been on my route, I would have
dropped it off, but it was in the wrong direction.
If it is still there when I get home on Monday, then I will be back on
the 'phone to DPD.
There's nothing like actual experience to convince the public of a
courier's accuracy.

This mirrors an event a month ago. As we were leaving the house to go
to my wife's funeral, a lorry pulled up outside to deliver a load of
fencing. It began to unload as we drove away. There is work going on at
the back of the house, so a delivery of fencing was not a surprise.
Under normal circumstances, I would have checked the whole address, but
this was not a normal circumstance.
Except it too was destined for another property of the same house name,
again with a different street name, village, and Postcode. The
contractor who ordered it came and removed it a couple of days later,
releasing my car. I have still not heard anything from the company that
supplied and mis-delivered it, despite leaving them several
messages. I'm sure they don't care. If I could have, I would have kept
the fencing for myself.

--
Davey.

[wrights...@f2s.com]

On Sunday, 2 October 2022 at 00:16:27 UTC+1, Davey wrote:

> I was preparing to leave the house this morning, for a weekend away. I
> opened my front door, to find a large package outside, shoved behind a
> plant pot. It was addressed to somebody totally different, at ABCD
> House, The Street, in village MNOP, XY11 1RY. So the driver got the
> correct house name, but the wrong road, in the wrong village, with the
> wrong Postcode.
> The package was labelled: "Delivery must be Saturday, contains frozen
> meat". There was no destination 'phone number, and I could not find one
> for the addressee.
> I got onto DPD's website,

Why didn't you put the package in the freezer and say nowt?

Bill

[Rod Speed]

wrights...@f2s.com <wrights...@f2s.com> wrote

Because he isnt an arsehole like you.

[Davey]

a. I would have liked it if it had happened to me, and the recipient
tried to get it to me;
b. It was bigger than the available space in my freezer.
I didn't have time to open it up and break it down into storable
chunks. See: "preparing to leave the house this morning".

When I get home tomorrow, I'll probably find several messages pushed
through the letterbox telling me I had a parcel delivered on Saturday.
People were already pointing it out to me soon after it appeared.

Why have I now experienced two occasions (at least, there have been
others) when drivers have obviously not checked that the street,
village, and postcode on the delivery matches that on the house that
they are delivering to? Does their software not recognise that they are
in the wrong place?

--
Davey.

[Tim+]

A friend ordered something online and filled in their address accurately
until they had a brain fart and put their old postcode in.

The house number, the street, the town were all correct. Royal Mail
delivered it to a house of the same number in the postcode area. Street
and town entirely wrong for the postcode.

It seems that for Royal Mail at least, postcode trumps everything.

Tim

--
Please don't feed the trolls

[Peeler]

On Sun, 02 Oct 2022 16:12:30 +1100, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again:

<FLUSH the abnormal trolling senile cretin's latest trollshit unread>

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[alan_m]

On 02/10/2022 08:14, Davey wrote:

> Why have I now experienced two occasions (at least, there have been
> others) when drivers have obviously not checked that the street,
> village, and postcode on the delivery matches that on the house that
> they are delivering to? Does their software not recognise that they are
> in the wrong place?

I'm still getting problems with Royal Mail. This week two letters pushed
through my letter box where the only thing in common with my address was
the house number, wrong street wrong postcode.


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

[Theo]

Tim+ <tim.d...@gmail.com> wrote:
> A friend ordered something online and filled in their address accurately
> until they had a brain fart and put their old postcode in.
>
> The house number, the street, the town were all correct. Royal Mail
> delivered it to a house of the same number in the postcode area. Street
> and town entirely wrong for the postcode.
>
> It seems that for Royal Mail at least, postcode trumps everything.

We have the opposite problem, generally other couriers not RM, that things
addressed to:
Us, 123 ABCD Lane, PQYZ, Bigtown, XY12 9AB
get set to:
Them, 123 ABCD Lane, Bigtown, XY12 1EE
which is about 7 miles away.

It must be the courier types in 'ABCD Lane' into their satnav and picks
the first hit, completely ignoring the postcode, because I can't imagine any
kind of courier routeplanning system is going to make that mistake.

Worryingly, this happened with a passport sent by 'Secure Delivery'. Who,
can't be very secure at all if they make this kind of mistake. We had to
repeatedly visit the person in Bigtown until they were in to retrieve it.

An additional problem is filling in online forms like:

Name: Us
Address Line 1: 123 ABCD Lane
Address Line 2: PQYZ
City: Bigtown
Postcode: XY12 9AB

and the label is printed as:
Us
123 ABCD Lane
Bigtown
XY12 9AB

I have taken to filling in the 'City' field as 'Pqyz BIGTOWN' which isn't the
technically correct address but stops the village getting ignored.

There must be a lot of 'High Street's and 'Station Road's that have a
similar kind of problem.

Theo

[Brian Gaff]

That thought crossed my mind too.
On a similar tack. Around here the scourge of the dockless bike hire scheme
has occurred, after several people abandoned them all over the footway
outside of a blind persons house the husband got so frustrated after ringing
them and getting a stock response that he sent them a letter in which he
said that if they did not stop this he would personally bring them into his
back garden and set them alight or otherwise destroy them.
Strangely after a few days no more bikes, which proves to me that they know
full well they are being wantonly abandoned and can come and tet them much
faster than they do. That company have now lost their contract and a new on
has taken over, It remains to be seen if they end up as slapdash as Lyme
were, the new company is called human forest.
They also hire electric bikes.
Brian

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[Brian Gaff]

As I said in the thread on Ring Doorbells,, many people resorted to these to
spot these rogue couriers who never alert the occupants they are leaving
things.

Brian

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[Davey]

And another today. Amazon delivered to my open door, at least she
called out to get my attention. But I live in ABCD House, whereas the
package was addressed correctly to my neighbour at XYZ Cottage. At
least she got the road and Postcode right.
--
Davey.

[wasbit]

What Three Words tv advert (UK) purports to overcome this problem.
- https://www.youtube.com/watch?v=UtG_FAzb5bw

--
Regards
wasbit

[Andy Burns]

wasbit wrote:

> What Three Words tv advert (UK) purports to overcome this problem.

Not so good in cases where the words have to be spoken to give the location

https://what3words.com/think.credits.apply
https://what3words.com/think.credit.supply

[Davey]

Surely that is only effective if the shipping company uses them?
--
Davey.

[Davey]

On Wed, 5 Oct 2022 10:14:04 +0100
wasbit <was...@nowhere.com> wrote:

[Bob Eager]

On Wed, 05 Oct 2022 10:14:04 +0100, wasbit wrote:


> What Three Words tv advert (UK) purports to overcome this problem.
> - https://www.youtube.com/watch?v=UtG_FAzb5bw

It's a dangerous sham. Too many words are close enough to each other
(homophones, plurals) to cause confusion. I have seen at least one
example where two that could be mistaken are both on the Thames, not
close, but not far from, each other.

It is unfortinately being pushed hard.

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wish to copy them they can pay me £1 a message.
Use the BIG mirror service in the UK: http://www.mirrorservice.org
*lightning surge protection* - a w_tom conductor

[Andy Burns]

Bob Eager wrote:

> wasbit wrote:
>
>> What Three Words tv advert (UK) purports to overcome this problem.
>

> It's a dangerous sham.

> It is unfortinately being pushed hard.

They seem to be burning through investors' cash at about £15m/year ...

[zall]

But no one currently allows you to have your delivery to that form of
address.

[Alan J. Wylie]

Bob Eager <news...@eager.cx> writes:

> On Wed, 05 Oct 2022 10:14:04 +0100, wasbit wrote:
>
>
>> What Three Words tv advert (UK) purports to overcome this problem.
>> - https://www.youtube.com/watch?v=UtG_FAzb5bw
>
> It's a dangerous sham. Too many words are close enough to each other
> (homophones, plurals) to cause confusion. I have seen at least one
> example where two that could be mistaken are both on the Thames, not
> close, but not far from, each other.
>
> It is unfortinately being pushed hard.

Context:
https://www.cravenherald.co.uk/news/20174813.caver-gaping-gill-taken-hospital-appendicitis/

I was the one who dialled 999. I'm currently beating my head against a
brick wall trying to get two police forces to accept that waiting for 50
minutes on an exposed fellside to be called back is unacceptable. Both
forces are convinced W3W is the best thing since sliced bread.

I had to faff giving them a W3W location, despite the fact that the Cave
Rescue Organisation would know exactly where I was. The police call
handler then located me more than a mile away at a show cave, with no
vehicular access between there and me.

This from Keswick Mountain Rescue team a month ago:

https://www.grough.co.uk/magazine/2022/08/31/dont-rely-solely-on-what3words-app-say-lakeland-rescuers-sent-to-wrong-side-of-lake

"A Lake District team has warned people not to rely solely on the
What3words app if they need to call help.

The cautionary note follows an incident when an 83-year-old woman
collapsed on Monday.

Information passed to a 999 call handler, using a What3words location,
placed the casualty near Hawse End on the western shore of Derwent
Water. In fact, the collapsed woman was in Crow Park, almost on the
doorstep of the mountain rescue headquarters, overlooking the north-east
shore of the lake."

And an insightful article in the official magazine.

https://www.mountain.rescue.org.uk/back_issues/issue-77-mountain-rescue-summer-2021/
"Why What3Words is not suitable for safety critical applications"

reprinted from
https://cybergibbons.com/security-2/what3words-the-algorithm/

--
Alan J. Wylie https://www.wylie.me.uk/

Dance like no-one's watching. / Encrypt like everyone is.
Security is inversely proportional to convenience

[Peeler]

On Thu, 06 Oct 2022 06:29:35 +1100, zall, better known as cantankerous
trolling senile geezer Rodent Speed, wrote:

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[Robin]

And sadly their big upfront investment may succeed in driving out better
ways of coding location as it's in the nature of a natural monopoly.
Then, with consumers expecting to be able to use it, they can ramp up
the price of licences for commercial users.

--
Robin
reply-to address is (intended to be) valid

[zall]

On Wed, 05 Oct 2022 22:43:07 +1100, Bob Eager <news...@eager.cx> wrote:

> On Wed, 05 Oct 2022 10:14:04 +0100, wasbit wrote:
>
>
>> What Three Words tv advert (UK) purports to overcome this problem.
>> - https://www.youtube.com/watch?v=UtG_FAzb5bw
>
> It's a dangerous sham. Too many words are close enough to each other
> (homophones, plurals) to cause confusion. I have seen at least one
> example where two that could be mistaken are both on the Thames, not
> close, but not far from, each other.
>
> It is unfortinately being pushed hard.

Wonder how they are paying for the TV ads.

[Peeler]

On Thu, 06 Oct 2022 07:54:11 +1100, zall, better known as cantankerous

trolling senile geezer Rodent Speed, wrote:

<FLUSH the abnormal trolling senile cretin's latest trollshit unread>

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