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Honeywell CM927 LCD screen fail - common?

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David

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Jul 5, 2015, 7:47:15 AM7/5/15
to
I have a CM927 which is a couple of years old.
Individual cells in the LCD screen are starting to fail - still usable at
the moment but a bit disconcerting.

Google gives a mixed picture.
Some posters say they have had loads of failures.
Others say they have never had a problem.

Anyone here had the problem with a CM927 - either own or supplied to
others?

More importantly, have you had more than one fail?

Cheers

Dave R

--
Windows 8.1 on PCSpecialist box

Graham.

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Jul 10, 2015, 4:17:43 PM7/10/15
to
Does applying gentle pressure to the display make the faulty segments
work?

There are two common ways the LCD could be connected to the PCB.

A ribbon cable bonded to the glass,
or a clamp arrangement with a zebrastripe rubber connector sandwiched
between.

The latter type often can be cleaned up successfully.

I've not had much success with the bonded type.




--

Graham.

%Profound_observation%

Phil

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Oct 20, 2015, 3:44:06 PM10/20/15
to
replying to David , Phil wrote:
had the same problem found a diy fix in another forum

Strip the unit and remove the circuit board (just a few plastic clips, no
screws). Remove the LCD assembly from the circuit board (more plastic
clips and an eight pin push connection). Removed the LCD unit from the
clear plastic housing (more plastic clips). Finally heat up the plastic
ribbon where it is stuck to the circuit board (hair dryer will do trick)
and then firmly press it onto the circuit board... probably worth doing
this several times; in effect you are remating the ribbon to the circuit
board by softening the adhesive. Put it all back together and it should be
working again.

worked for me

--


Dave Liquorice

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Oct 20, 2015, 7:43:06 PM10/20/15
to
On Tue, 20 Oct 2015 19:44:02 +0000, Phil wrote:


> Finally heat up the plastic ribbon where it is stuck to the circuit
> board (hair dryer will do trick) and then firmly press it onto the
> circuit board... probably worth doing this several times; in effect you
> are remating the ribbon to the circuit board by softening the adhesive.

I wonder if that will work for the ribbon cable that is unreliable on
the LCD disply of our microwave. Several tracks are "broken" but if
you ramp up the humidity they work. This is a flat ribbon that splits
and is bonded to both sides of the glass of the LCD itself with a
rather sharp bend along the edge of the glass.

--
Cheers
Dave.



Gary Must

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Dec 30, 2015, 12:44:05 PM12/30/15
to
replying to Phil , Gary Must wrote:
> Phil wrote:
>
> had the same problem found a diy fix in another forum
> Strip the unit and remove the circuit board (just a few plastic clips, no
> screws). Remove the LCD assembly from the circuit board (more plastic clips
and
> an eight pin push connection). Removed the LCD unit from the clear plastic
> housing (more plastic clips). Finally heat up the plastic ribbon where it
is
> stuck to the circuit board (hair dryer will do trick) and then firmly press
it
> onto the circuit board... probably worth doing this several times; in
effect
you
> are remating the ribbon to the circuit board by softening the adhesive. Put
it
> all back together and it should be working again.
> worked for me



Just wanted to say thank you for your fix. It worked brilliantly and i now
have a fully working display.


--


Brian-Gaff

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Dec 31, 2015, 12:48:20 PM12/31/15
to
The manufacturer seems to have made it less than rugged from your
description. Reall for the need of a few more clips instead of glue it
probably means many people are binning them.
Brian

--
From the Sofa of Brian Gaff Reply address is active
Remember, if you don't like where I post
or what I say, you don't have to
read my posts! :-)
"Gary Must" <caedfaa9ed1216d60e...@example.com> wrote in
message news:15100$568417e2$cf3aab60$25...@news.flashnewsgroups.com...

Davo

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Jul 19, 2016, 2:44:03 PM7/19/16
to
replying to Phil, Davo wrote:
My first thermostats digits died almost over night after about fours yrs being
on the living room wall...I contacted the installer and he charged me £70 for
replacement......guess what no 2 has now suffered the same fate...after doing
an Internet search I found lots of people had suffered the same problem...so I
opened up the old thermostat took it apart to reveal the lcd ribbon...very
east task with nothing more than a flat blade screwdriver just be gentle and
methodical and it won't fight back...heat up the ribbon with hairdryer....like
magic the lcd kicked back to life after being completely blank and in its
replacements box for almost five years

The hairdryer method definitely works for how long nobody knows but now I have
a spare so not worried anymore.

--
posted from
http://www.homeownershub.com/uk-diy/honeywell-cm927-lcd-screen-fail-common-1058940-.htm


Albert

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Jul 24, 2016, 8:44:03 AM7/24/16
to
replying to Phil, Albert wrote:
This worked for me also.

nick

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Aug 4, 2016, 8:14:04 AM8/4/16
to
replying to Davo, nick wrote:
i had this problem this week - failing digits. A call to Honeywell was
answered promptly, and i received an email within 5 mins asking fort a picture
of the screen and the rear serial # sticker and a receipt pic ( not available.

i then had an email with a returns address and an offwr of a new CM927
controller!!

so they seem to have sorted things at their end.

Nick R

--
for full context, visit http://www.homeownershub.com/uk-diy/honeywell-cm927-lcd-screen-fail-common-1058940-.htm


Dafyd Hopkins

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Aug 15, 2016, 1:44:03 PM8/15/16
to
replying to David, Dafyd Hopkins wrote:
I actually just put mine on the hot water tank for 24hrs. it was registering
40c when I took out just now and the screen is all back..

Mark Dalzell

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Sep 7, 2016, 1:14:03 PM9/7/16
to
replying to Graham., Mark Dalzell wrote:
I have just tried Phil's remedy and it worked first time. Thank you very much
indeed.

B

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Sep 7, 2016, 3:44:03 PM9/7/16
to
replying to Dave Liquorice, B wrote:
Phil, thank you so much, your fix just worked for us after I called Honeywell
and they were only able to advise buying a new unit at a cost of £90!
Brilliant :-)

tony sayer

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Sep 8, 2016, 6:12:48 PM9/8/16
to
In article <50495$57d06e01$a2d350aa$30...@news.flashnewsgroups.com>, B
<caedfaa9ed1216d60ef...@example.com> scribeth thus
>replying to Dave Liquorice, B wrote:
>Phil, thank you so much, your fix just worked for us after I called Honeywell
>and they were only able to advise buying a new unit at a cost of £90!
>Brilliant :-)
>

Just tied up this number with our controller.

Thus far has worked fine;!...
--
Tony Sayer



David C

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Sep 11, 2016, 10:14:03 AM9/11/16
to
My first one failed and was replaced under warranty , it wasn't controlling
correctly.
The replacement has just failed , screen has some minor defects . More
importantly the target temp can only be set in 5 degree steps , e.g. to 20 or
25 , and the room temperature is indicating 35 - clearly wrong. I've tried a
factory reset but no improvement.

Leddy

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Sep 19, 2016, 8:14:03 AM9/19/16
to
replying to Davo, Leddy wrote:
Hi , I strip the unit down as you described but I couldn't see a ribbon (or
what I think a ribbon should look like) . The screen just had 8/10 metal
prongs that pushed into a unit . Is this the same unit you're describing? Look
forward to your reply

The Natural Philosopher

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Sep 19, 2016, 8:57:06 AM9/19/16
to
On 19/09/16 13:14, Leddy wrote:
> replying to Davo, Leddy wrote:
> Hi , I strip the unit down as you described but I couldn't see a ribbon (or
> what I think a ribbon should look like) . The screen just had 8/10 metal
> prongs that pushed into a unit . Is this the same unit you're
> describing? Look
> forward to your reply

Post is a year out if date. Piss off.


--
How fortunate for governments that the people they administer don't think.

Adolf Hitler

David M

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Sep 22, 2016, 7:44:03 PM9/22/16
to
replying to Phil, David M wrote:
Cheers Phil, worked a treat for me, my display was completely gone, had faded
over the last year. Look for the screwdriver symbols in the battery bay and
poke a flat head in to release / unclip the main cover and it is just the 8
pin and some adhesive pads to remove the LDC unit from the motherboard. 3 x
10 secs with a haidryer on high pointed at the ribbon at the top edge, push it
down, clip it all back together and the display is now 100% working - wow!
I've got three of these so and the display is going on them all but apart from
that they are working fine - this has saved me a good few quid!

RobertL

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Sep 23, 2016, 4:33:31 PM9/23/16
to
I've replaced several CM927 mostly because the buttons stop working. Then I found that the old (more robust) design is still available but sold under the CENTER brand (I think that's Plumcenter).

RObert

David C

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Sep 24, 2016, 8:14:03 AM9/24/16
to
replying to David C, David C wrote:
Further to my previous post.
I contacted Honeywell , sent evidence, and they are sending me a replacement.
Great service.

Simon

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Sep 28, 2016, 1:44:04 PM9/28/16
to
replying to Leddy, Simon wrote:
I have the same issue - I was able to access the circuit board easily and take
out the screen but I can't see anything like a ribbon, only a set of pins. I
tried heating these up but it didn't achieve anything when I put the unit back
together. :-(

Mike

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Oct 1, 2016, 9:14:04 AM10/1/16
to
replying to David C, Mike wrote:
Thanks for the fix
Worked a dream

Ianmc

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Oct 1, 2016, 9:14:04 AM10/1/16
to
replying to Phil, Ianmc wrote:
Did this and it is better may donit again but I can see enough to use it now

Andy

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Oct 4, 2016, 7:44:04 PM10/4/16
to
replying to Simon, Andy wrote:
Hi Simon the ribbon is grey plastic strip on the edge of lcd

Jon Redding

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Oct 23, 2016, 10:14:03 AM10/23/16
to
replying to Phil, Jon Redding wrote:
Hello Phil, I have conducted the proposed solution to the display problem of
missing segments. Followed the detailed and precise instructions to the
absolute letter. Powere up the unit, et voila, all segments are working again.
I tell you what if i get a year out of it i will be happy.

T J Fisher

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Oct 23, 2016, 10:14:03 AM10/23/16
to
replying to Phil, T J Fisher wrote:
Phil you are a genius, you have just saved me over a £100 on a new unit. I
found the tools for replacing Iphone screens did the job perfectly. Thanks
again pal.

Andy Burns

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Oct 23, 2016, 10:21:21 AM10/23/16
to
Jon Redding wrote:

> all segments are working again.

Are HomeOwnersHub paying more per click on AdWords for "CM927" than
Honeywell themselves?



Fraser

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Oct 30, 2016, 10:44:03 AM10/30/16
to
replying to Simon, Fraser wrote:
If you remove the LCD display from its casing, it splits in two. The ribbon
cable is attached to the PCB by a large white sticky pad. I prised the pad
away a bit using a dental pick then blasted with a hair dryer. While still
hot, push the pad firmly back in place. Worked first time. The whole repair
took less than 15 mins
http://www.homeownershub.com/img/7q


tabs

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Nov 8, 2016, 4:44:03 PM11/8/16
to
replying to Phil, tabs wrote:
Just tried that mathod n it worked for me

rover218

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Nov 12, 2016, 12:44:03 PM11/12/16
to
replying to Fraser, rover218 wrote:
Hello, can you post a picture how remove display from plastic ?

Fraser

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Nov 12, 2016, 1:14:03 PM11/12/16
to
replying to rover218, Fraser wrote:
If I remember correctly, it's held in place with lugs. Just prize out the
display gently with a blunt knife while pushing the lugs aside. This photo
might not help but I can't get another one as the unit is back on the wall
doing its job.
http://www.homeownershub.com/img/7s
http://www.homeownershub.com/img/7t


andydavis01

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Nov 20, 2016, 9:44:04 AM11/20/16
to
replying to David, andydavis01 wrote:
i have same problem and unit is only 3 years old!!!!!!!!!

Michael

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Dec 17, 2016, 10:14:03 AM12/17/16
to
replying to David M, Michael wrote:
this video worked for me.
https://www.youtube.com/watch?v=6cnCDOfCafs

Andy M

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Dec 22, 2016, 8:14:03 AM12/22/16
to
replying to Phil, Andy M wrote:
Hi Just to say that i have just carried out Phil's suggested repair and it
works perfectly. Whole job took about 20mins to complete and now my Honeywell
CM927 is as good as new.Cheers

Andy Burns

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Dec 22, 2016, 8:26:48 AM12/22/16
to
Andy M wrote:

> Just to say that i have just carried out Phil's suggested repair and
> it works perfectly.

Perhaps it's time for <http://www.honeywellcm927ownershub.com> ?

Dan Fee

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Feb 11, 2017, 10:14:04 AM2/11/17
to
replying to David M, Dan Fee wrote:
Im an installer i buy one of these a week and despite assurances from the
manufacturer that theyve improved i still have a failure rate of 1 in 10, i
ought to switch to an alternative but dont know of a better one

--
for full context, visit https://www.homeownershub.com/uk-diy/honeywell-cm927-lcd-screen-fail-common-1058940-.htm


ARW

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Feb 11, 2017, 11:43:33 AM2/11/17
to
On 11/02/2017 15:14, Dan Fee wrote:
> replying to David M, Dan Fee wrote:
> Im an installer i buy one of these a week and despite assurances from the
> manufacturer that theyve improved i still have a failure rate of 1 in 10,




>i ought to switch to an alternative but dont know of a better one
>

Usenet
--
Adam

Filly

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Feb 13, 2017, 5:44:04 PM2/13/17
to
replying to Phil, Filly wrote:
Worked for me too, though not straight away as there were more missing digits
than when I started when I put it back together. I thought I'd broken it but
10 mins later everything displaying as it should do! Thanks

Karen

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Mar 8, 2017, 10:14:07 PM3/8/17
to
replying to Fraser, Karen wrote:
Thanks for the pictures Fraser, I'm afraid I couldn't have managed without
them. CM927 fixed and working perfectly well, saved me almost £100 so I am in
your debt... I love fixing things and of course saving money!

Noureen

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Jun 7, 2017, 6:44:06 PM6/7/17
to
replying to David, Noureen wrote:
The screen has become faulty on my honey well thermostat

Rakrzy

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Jun 24, 2017, 10:14:08 AM6/24/17
to
replying to Phil, Rakrzy wrote:
Great advice! Worked perfectly, saved the cost of a new controller. Thanks!

Fize

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Jul 6, 2017, 8:44:07 AM7/6/17
to
replying to Phil, Fize wrote:
in my case the heat didn't work... perhaps it is a very old one.. i used small
strips of sellotape to fix the edges of the plastic ribbon in position ... it
worked!

Jason

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Jul 20, 2017, 11:44:07 AM7/20/17
to
replying to Phil, Jason wrote:
Hi Phil
My Honeywell CM927 has a completely dead screen, tried replacing the batteries
with no luck. I now wonder if just the screen and it is still working ( as
summer not yet sure ). I will try pressing screen as nothing to lose and then
maybe taking apart tonight. Annoying as only 2 years old and costs £90 to
replace, I will switch to another brand if this does not work as cannot afford
£90 every two years!

Maurice

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Jul 20, 2017, 12:30:13 PM7/20/17
to
On Thu, 20 Jul 2017 15:44:03 +0000, Jason wrote:

> My Honeywell CM927 has a completely dead screen

Just had a similar problem with a 3-year-old Honeywell ST9100C1006
Single Channel 7-Day Timeswitch.

Found new one on Amazon for £50+ and was simple to replace the main
component with the new one, which clipped on to the base wiring frame
on the wall.

The CM927 looks a more expensive system, though. Good hunting!

--
/\/\aurice
(Replace "nomail.afraid" by "bcs" to reply by email)

Michelle

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Jul 22, 2017, 8:14:04 AM7/22/17
to
replying to Fraser, Michelle wrote:
Thank you so much for these picture, Fraser. I'm not great at things like
this but budget necessitated I gave it a go and it has worked like a dream.
Thanks again.

Stephen Horner

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Aug 2, 2017, 4:44:05 PM8/2/17
to
replying to Phil, Stephen Horner wrote:

Phil , you are a star - just tried your method and working like a dream -
cheers

Stephen Hill

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Aug 4, 2017, 10:14:05 AM8/4/17
to
replying to Phil, Stephen Hill wrote:
What fantastic advice!!!. Perhaps do not completely reassemble after trying to
see if it has worked. Many thanks.

Chris B

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Aug 5, 2017, 3:44:08 PM8/5/17
to
replying to Phil, Chris B wrote:
Fantastic... disassembling the unit (CM921) , heating the ribbon cable and
applying some gentle pressure, the reassembling the unit, and voila, LCD back
in perfect working order! Many thanks!!

Rita Ellis

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Aug 13, 2017, 2:14:07 PM8/13/17
to
replying to David, Rita Ellis wrote:
Hi everyone I'm new here, trying to repair blank screen now I have new
problem. Battery holders fell out of their place and I cannot for the life of
me figure out how to put them back. Any help would be much appreciated.
Thanks a million.

Geoff M

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Aug 23, 2017, 4:14:07 PM8/23/17
to
replying to Phil, Geoff M wrote:
Phil, thank you very much for posting this easy fix solution. Had the same
problem and was almost on the verge of spending £90 for a replacement unit
when I thought I'd just give Google a go! It took me less than 10 mins and
working a treat. Be interesting to see how long it lasts. Thanks again.

Geoff M

Lino

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Aug 23, 2017, 10:14:07 PM8/23/17
to
replying to Phil, Lino wrote:
Hi, just tried this fix on my thermostat that has had a blank screen for the
past year! Brilliant! Just the job, thank you for posting!

Kate

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Aug 25, 2017, 3:44:06 PM8/25/17
to
replying to Phil, Kate wrote:
Thank you so much for posting this fix - the LCD on my Honeywell wireless
thermostat had all but disappeared. I followed your instructions - blasted my
hairdryer on it reassembled the unit and it's now working fine - you've just
saved me over £100!

Tim

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Sep 1, 2017, 9:14:07 AM9/1/17
to
replying to Phil, Tim wrote:
Phil - I think you might be some kind of wizard! Thanks for saving us £90 on
a replacement!

RachaelPadman

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Sep 8, 2017, 2:44:07 PM9/8/17
to
replying to Fraser, RachaelPadman wrote:
My thanks as well -- I have fixed a CM907, which seems to have the same
display, using this method. The only thing I'd add is that most of the "thick
white pad" is perspex and I think is the backlight for the display. The real
issue is the thin white plastic sheet between it and the circuit board. You
can't take off the backlight completely, since it's soldered to the board, but
you can lift it up from one end enough to get at the plastic film and reset
that by itself.
Interestingly I've recently had the same issue with an old laptop display.
Does this mean that the ribbon cable is not actually soldered to the board,
but simply held in place by glue?

kowloontiger

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Sep 9, 2017, 10:44:07 AM9/9/17
to
replying to Phil, kowloontiger wrote:
Thank you so much for this. Decided to try it as I had nothing to lose. Worked
like a dream and saved me over £100 having to buy a new one :) :)

Fredxxx

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Sep 9, 2017, 11:19:04 AM9/9/17
to
On 20/07/2017 16:44, Jason wrote:
> replying to Phil, Jason wrote:
> Hi Phil
> My Honeywell CM927 has a completely dead screen, tried replacing the
> batteries
> with no luck.  I now wonder if just the screen and it is still working ( as
> summer not yet sure ).  I will try pressing screen as nothing to lose
> and then
> maybe taking apart tonight.  Annoying as only 2 years old and costs £90 to
> replace, I will switch to another brand if this does not work as cannot
> afford
> £90 every two years!

Its good to see some newcomers but can we have a bit of quoting and
context here?

This might assist you with posting to a newsgroup, albeit through a website:
https://tools.ietf.org/html/rfc1855

- If you are sending a reply to a message or a posting be sure you
summarize the original at the top of the message, or include just
enough text of the original to give a context.

chimpanzeeman

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Sep 11, 2017, 11:14:07 AM9/11/17
to
replying to Fraser, chimpanzeeman wrote:
Hi. Followed the advice for my blank CM927 screen by heating up the ribbon. it
took two attempts but now works perfectly. Thank you so much!

chimpanzeeman

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Sep 11, 2017, 11:14:08 AM9/11/17
to

jv

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Sep 12, 2017, 8:44:07 PM9/12/17
to
replying to David, jv wrote:
yes mine has just gone the lcd is unreadable but I can stillswitch the heating
on and off manually

Tony G

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Sep 13, 2017, 10:14:06 AM9/13/17
to
replying to Phil, Tony G wrote:
Thanks Phil, this fix worked perfectly.

Emma

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Sep 13, 2017, 1:44:07 PM9/13/17
to
replying to Phil, Emma wrote:
Wow !!! It really works 👍🏻 Thankyou so much

Al Sacco

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Sep 21, 2017, 9:14:06 AM9/21/17
to
replying to Phil, Al Sacco wrote:
My display on the CM927 had characters missing on the display and after
reading your post and after some scepticism I had nothing to lose. I tried the
suggestion above with a hair dryer and it worked a treat. Thanks Phil, you
saved me £100.

Joe

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Sep 22, 2017, 7:44:06 AM9/22/17
to
replying to Phil, Joe wrote:
Worked a treat Phil

Andy Burns

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Sep 22, 2017, 9:33:47 AM9/22/17
to
> https://www.homeownershub.com/uk-diy/honeywell-cm927-lcd-screen-fail-common-1058940-.htm
Since this seems to be the HoH thread that keeps on giving, maybe it
deserves a wiki article, after all is shows plenty of people willing to
fix their own stuff.

John, would you be against 'lifting' the accompanying photos?

Joe

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Sep 24, 2017, 9:14:06 AM9/24/17
to
replying to Joe, Joe wrote:
Only worked for about 24 hours.
Characters missing again

Carl F

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Sep 28, 2017, 7:44:05 AM9/28/17
to
replying to Albert, Carl F wrote:
Wanted to say a quick thanks. A great tip!

Paul

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Sep 30, 2017, 7:44:05 PM9/30/17
to
replying to Phil, Paul wrote:
Thanks so much. I used a toaster as I don't have a hair dryer. LCD Fully
restored after repeating the heating and pressing a half dozen times. Each
time, I noticed a slight improvement which encouraged me to keep trying. I
think that in my case the ribbon was also loose on the LCD side. Not sure, but
I kept pressing both sides (pcb and lcd).

Mike A

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Oct 14, 2017, 12:44:05 PM10/14/17
to
replying to Phil, Mike A wrote:
Hi Phil
Your solution to this problem worked exactly as you said.
Thanks for saving me over £100
Mike A

Jon

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Oct 19, 2017, 6:44:04 PM10/19/17
to
replying to David, Jon wrote:
https://m.youtube.com/watch?v=6cnCDOfCafs

Check this video out it worked straight away for me. My model is a wireless
but the screens are the same. If the link doesn't work it's

Handy Hawkins you tube

Des Bradley

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Oct 24, 2017, 8:14:11 AM10/24/17
to
replying to Phil, Des Bradley wrote:
Great info. I tried this a couple of times without prising the white board off
the circuit board and it didn't work. But when I prised it away a bit ( and
kept it open with a match) it all worked fine. The other thing for amateurs
like me is that to open the thing up requires using a screw driver in the area
that the batteries have been taken out of. If you look closely you will see a
2 screwdriver diagrams pointing where to prise the back from the front.
Like everyone else on this thread, I am delighted to have got so more time for
this unit.

Kassythorn

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Oct 26, 2017, 10:44:04 AM10/26/17
to
replying to Phil, Kassythorn wrote:
You're a genius! Worked on the fourth attempt. Thank you, you've saved me a
few precious quid.😀

arthur elevey

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Oct 26, 2017, 1:14:04 PM10/26/17
to
replying to Phil, arthur elevey wrote:
Hi Phil, many thanks for your fix, repaired it today and working fine.
Thanks again

Bigfella

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Oct 30, 2017, 3:14:05 PM10/30/17
to
replying to David, Bigfella wrote:
Having the same problem with mine, some of the digital readings are missing.

johnmi...@googlemail.com

unread,
Nov 7, 2017, 5:34:51 PM11/7/17
to
I tried this fix last week and it's still working fine, hopefully it'll continue to do so. Many thanks for the info, saved us a lot of money.

Alan

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Nov 9, 2017, 9:14:05 AM11/9/17
to
replying to David, Alan wrote:
I have had mine four years and now comes up with internal error with temp set
at -24. will no switch off so had to turn off manually

stevie

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Nov 10, 2017, 8:14:05 AM11/10/17
to
replying to Phil, stevie wrote:
Hi Phil and thanks for the tip. I've just done a repair which worked
perfectly. The prospect of fitting a new control and receiver would be
daunting, expensive and unnecessary. There's a film on You-Tube which takes
you through the process and is helpful too. See
https://www.youtube.com/watch?v=W4LxHn5Y_l4&t=189s

Phil Prangnell

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Nov 27, 2017, 4:44:04 PM11/27/17
to
replying to David, Phil Prangnell wrote:
Tried Graham’s remedy first as requires no real effort or stripping of unit
but this did not work. Was a bit worried about stripping unit out as suggested
by phil but as the unit was unusable as it was I thought that I had nothing to
loose so I ha be it a try. Simple operation and now unit working well. Thanks
guys.

Ianblack17

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Dec 20, 2017, 10:14:08 AM12/20/17
to
replying to David, Ianblack17 wrote:
Hi my temperature up button only works with effort. Any ideas?

Kenpage72

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Mar 19, 2018, 7:44:05 AM3/19/18
to
replying to Phil, Kenpage72 wrote:
This totally worked on my cm927!!! The plastic release clips are inside
battery compartment, may need to pry round edges with screwdriver to release,
careful not to dislodge components near join. I grounded myself regularly on
unpainted central heating pipes while working inside the box. Used hairdryer 5
min sessions, pressing ribbon down onto metallic contacts on board with
fingers and flat of screwdriver after one. V happy, thanks for advice.

Kenpage72

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Mar 19, 2018, 6:44:04 PM3/19/18
to
replying to Phil, Kenpage72 wrote:
Great, worked a treat. Clips to open plastic case are concealed inside battery
compartment. I also carefully pried it open with a small screwdriver.

Brian Gaff

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Mar 20, 2018, 5:16:31 AM3/20/18
to
Yes this used to work on old lcd clocks as well. naff conductive glue or
whatever it is seems desighed to fail.
brian

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chelswor...@gmail.com

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May 29, 2018, 9:26:19 AM5/29/18
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On Tuesday, 20 October 2015 20:44:06 UTC+1, Phil wrote:
> replying to David , Phil wrote:
> > wibble wrote:
> >
> > I have a CM927 which is a couple of years old.
> > Individual cells in the LCD screen are starting to fail - still usable at
> > the moment but a bit disconcerting.
> > Google gives a mixed picture.
> > Some posters say they have had loads of failures.
> > Others say they have never had a problem.
> > Anyone here had the problem with a CM927 - either own or supplied to
> > others?
> > More importantly, have you had more than one fail?
> > Cheers
> > Dave R
> > --
> > Windows 8.1 on PCSpecialist box
>
>
>
> had the same problem found a diy fix in another forum
>
> Strip the unit and remove the circuit board (just a few plastic clips, no
> screws). Remove the LCD assembly from the circuit board (more plastic
> clips and an eight pin push connection). Removed the LCD unit from the
> clear plastic housing (more plastic clips). Finally heat up the plastic
> ribbon where it is stuck to the circuit board (hair dryer will do trick)
> and then firmly press it onto the circuit board... probably worth doing
> this several times; in effect you are remating the ribbon to the circuit
> board by softening the adhesive. Put it all back together and it should be
> working again.
>
> worked for me
>
> --

Coming back to a very old post.

I have followed the instructions and got to the point where the PCB is out of the clear plastic cover.

I now have two main parts - the screen with a ribbon cable coming out of one side and the PCB.

However the PCB has a thick white foam backing with thin plastic behind it which in turn is soldered to a couple of pins on the PCB.

This covers the side of the PCB where the ribbon cable attaches. At first look it doesn't seem easy/safe to try and remove this and the foam to get at the PCB where the ribbon cable attaches.

So is this a different variant from the one described, or do I heat the green side of the PCB opposite where the ribbon cable is attached underneath?

David

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May 29, 2018, 9:42:00 AM5/29/18
to
Ah!

Found a link in the discussion to
<https://www.youtube.com/watch?v=W4LxHn5Y_l4&t=189s>
which shows that you do have to lever off the white pad and swing it back
on the soldered connections.

Will give that a go in a bit.



Cheers


Dave R


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Brian Gaff

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May 29, 2018, 9:45:51 AM5/29/18
to
One issue I have heard about here is that often failures occur where the
unit is located in the sun or in a very hot position. Still it sounds like a
bit more environmental testing needed on their units before they sell them!
Brian

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Rick

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Jun 6, 2018, 9:14:04 AM6/6/18
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replying to Michelle, Rick wrote:
Well done! After mine failed recently I dismantled it and left it on top of
the AGA cooker for a day. Full functionality returned so I put it in a sealed
plastic bag with a load of silica gel sachets. Three days later and it is
still working, so fingers crossed

Jonathan W

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Jun 20, 2018, 11:44:05 AM6/20/18
to
replying to Phil, Jonathan W wrote:
Worked for mean my CM927!! Fantastic, THANK YOU. Clamped the LCD unit
(PCB/white filler and glass) together with bulldog clips and used the
hairdryer for about 10 minutes until screen went darker. I felt it would
introduce the heat more gently and evenly than a toaster. Let it cool and then
reassembled. Success.

Danny

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Aug 11, 2018, 3:44:05 PM8/11/18
to
replying to Phil, Danny wrote:
Did Phil instructions a hay presto soon as the temperature came down from
using the hair dryer all working fine that £100 cheers phil

Brian Gaff

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Aug 12, 2018, 3:38:56 AM8/12/18
to
I've hear this so often now, I'm beginning to wonder why the company don't
fix the problem.
Brian

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Bobby Boy

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Aug 24, 2018, 2:14:30 PM8/24/18
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replying to Graham., Bobby Boy wrote:
Thank you Graham. Your post may be over 3 years old, but applying pressure and
holding for 30 seconds did the trick.

Paul

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Aug 25, 2018, 8:14:29 AM8/25/18
to
replying to Phil, Paul wrote:
And this is why I love the internet. 3 years later this post is still saving
people money. Thanks for the guidance Phil, fixed it nicely.

Robby E

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Aug 26, 2018, 4:44:30 PM8/26/18
to
replying to Phil, Robby E wrote:
This is an old thread but I wanted to thank you. I have just fixed mine. I
would add it is the back of the LCD unit (green part) that needs to have heat
applied . I could see the ribbon on the edge but didnt realise it joins on the
whole of the rear. Apart from losing the LCD for 15 mins after digging my
misses hair dryer out of the cupboard it was pretty easy. Also if you
reassemble it face down the little rubber control pads sit in there located
holes. Thanks Chap !

_lurcher

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Sep 14, 2018, 8:44:05 AM9/14/18
to
replying to David, _lurcher wrote:
CMS 927 Honeywell room thermostat if the display fails it will come back by
placing in a bag with moisture absorbing crystals but Honeywell replaced my 5
year old one free of charge after I contacted their consumer support.

Bob Eager

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Sep 14, 2018, 1:43:58 PM9/14/18
to
On Fri, 14 Sep 2018 12:44:02 +0000, _lurcher wrote:

> replying to David, _lurcher wrote:
> CMS 927 Honeywell room thermostat if the display fails it will come back
> by placing in a bag with moisture absorbing crystals but Honeywell
> replaced my 5 year old one free of charge after I contacted their
> consumer support.

a) David has probably fixed it over the last 3 years.
b) Notice the SOLVED bit at the top?



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Michael Valentine

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Sep 19, 2018, 9:44:05 AM9/19/18
to
replying to Phil, Michael Valentine wrote:
Thanks Phil - this solution certainly did the trick ! Cheers Mike V

AntRob

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Sep 21, 2018, 2:14:05 PM9/21/18
to
replying to Phil, AntRob wrote:
Just found this through google search, Phil you are a life save, it worked a
treat, thank you very much

Pablo G

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Sep 24, 2018, 7:14:06 PM9/24/18
to
replying to Phil, Pablo G wrote:
How do I strip the CM927 to get to remove the circuit board please?

jtelf...@gmail.com

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Sep 30, 2018, 9:43:11 AM9/30/18
to
Yes, it worked for me. It didn't work first time but I found that heating up the circuit board (and the glass) for quite a long time with the hair dryer (about a minute?) and squeezing the circuit board and the glass together between finger and thumb, moving them up and down the length of the edge where the ribbon is, seemed to have been the trick. Thanks. John

David

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Oct 15, 2018, 4:44:05 PM10/15/18
to
replying to Karen, David wrote:
I have had about 6 of these over the years. All went the same way , digits
disappearing. I have used the hairdryer trick once and it worked for a few
months but then failed again! I have abandoned this model now (had the same
problem with an earlier CM67 too) and installed a hive system. There is a bit
of a market for faulty units on ebay which is handy.

myrtle

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Oct 28, 2018, 10:44:05 AM10/28/18
to
replying to David, myrtle wrote:
Yes I have 2 of them and both of them have failed to the point they are now
useless

Heather

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Nov 7, 2018, 6:44:04 AM11/7/18
to
replying to Paul, Heather wrote:
Yes same here Paul, slight improvement each time but on 4th try all digits are
now visible. Thanks so much Phil, you genius!

noelsparty98

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Dec 1, 2018, 10:14:09 AM12/1/18
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replying to Graham., noelsparty98 wrote:
I've had the same issue, but your advice worked wonderfully. Thank you.
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