OT: Firefox Verified by Visa stopped working

[mike]

Can anyone suggest where to start looking for a solution to this problem? Googling hasn't turned up any recent problems and I've tried the suggested fixes with no luck.

Trying to purchase from various websites using Firefox, the Verified by Visa window appears but is blank, effectively halting the process.

Firefox 33.1
Mac OS X Yosemite

AdBlock turned off. No other add-ons.
Set to Accept Cookies and Accept 3rd Party Cookies.


The purchase can be completed using Safari but I have a relative who prefers Firefox.

[newshound]

Maybe not the same problem but the Wickes site recently refused to let
me place a order supposedly on a VbV failure. I use chrome. It evidently
set a flag against me on the Wickes server because other cards would not
work either. Wickes phone staff could not over-ride or reset it. Visa
insisted that all the transaction checks had gone through. In the end I
had to set up an account for my wife, and her second card on the same
account went straight through.

[fred]

In article <65fc3ccc-6e1d-489b...@googlegroups.com>, mike
<mike...@yahoo.com> writes

I had something similar happen and it was a corrupt or mis-set security
setting (TLS was set disabled).

Open Firefox,

open "about:config" in the address bar (accepting dire warnings if
offered)

enter 'security" in the search/filter field

look for security.enable_tls and set it to 'true' (which I think
_should_ be the default but mine was showing false)

While there check that ssl is set true as well.

--
fred
it's a ba-na-na . . . .

[David]

Just a passing thought, but aren't some versions of SSL now deprecated
because of security issues?

So should it perhaps be make sure TLS is on and SSL is off?

A quick Google was inconclusive but did seem to have a lot of bad things
to say about parts of SSL.

Cheers

Dave R



--
Windows 8.1 on PCSpecialist box

[The Natural Philosopher]

MOST of the bugs have been fixed now: the question is whether the server
side has been upgraded

> Cheers
>
> Dave R
>
>
>


--
Everything you read in newspapers is absolutely true, except for the
rare story of which you happen to have first-hand knowledge. – Erwin Knoll

[Brian Gaff]

Has Firefox updated. Assuming its like the windows version, often add ons
that will no longer run are disabled. Also quite a few seem to be flagged
in the add on manager as never activate or ask, all these can be toggled.

Brian

--
From the Sofa of Brian Gaff Reply address is active
"mike" <mike...@yahoo.com> wrote in message
news:65fc3ccc-6e1d-489b...@googlegroups.com...

[PeterC]

These might help (I had the problem with Pale Moon on Ebay):
https://wiki.mozilla.org/Security:Renegotiation
http://aolmail.uservoice.com/forums/138714-aol-mail-ideas/suggestions/4010588-fix-various-ssl-issues-support-firefox-pref-secu

In Pale Moon Commander (advanced options extension), under Security - SSL, I
had to untick Require safe SSL negotiation.

No idea if Ebay has fixed its problem as I've not tried buying from there
since it was hacked. When I get a tuit to reset my p/w I'll have a go.
--
Peter.
The gods will stay away
whilst religions hold sway

[c...@isbd.net]

mike <mike...@yahoo.com> wrote:
> Can anyone suggest where to start looking for a solution to this problem?
> Googling hasn't turned up any recent problems and I've tried the suggested
> fixes with no luck.
>
> Trying to purchase from various websites using Firefox, the Verified by
> Visa window appears but is blank, effectively halting the process.
>
> Firefox 33.1
> Mac OS X Yosemite
>

This has happened to me a couple of times over the past few weeks, I
simply change browser and/or OS to get round the problem. It seems to
me though that it's only specific sites/routas to Verified by Visa
that cause the problem, other ones seem OK at the same time.

--
Chris Green
·

[tim.....]

"mike" <mike...@yahoo.com> wrote in message
news:65fc3ccc-6e1d-489b...@googlegroups.com...

can't help you but I had the same problem at my last place of work

One of the browsers wouldn't display the VbV box and another would, so I
hade to book all my flights home using the one that worked

tim

[mike]

Thanks for all the replies. I'll try them out tomorrow.

I've just been told that although the box appeared blank, in two cases the transaction still went through -- the relative meanwhile had redone the order on Safari and only found out when four deliveries turned up.

[Jeremy Nicoll - news posts]

"Brian Gaff" <brian...@gmail.com> wrote:

[snip]

Sorry, I'm replying to the earlier post; I don't seem to have seen it.

>"mike" <mike...@yahoo.com> wrote in message
>news:65fc3ccc-6e1d-489b...@googlegroups.com...

>> Trying to purchase from various websites using Firefox, the Verified by
>> Visa window appears but is blank, effectively halting the process.

What do you mean by blank? I've been registered with VbyV for years but I
can't remember when I last actually had to fill in any details. When a
transaction that has a VbyV step in it occurs, I see the VbyV page with the
central box where the VbyV dialog would appear, if it was going to, and then
the screen clears and I get the usual transaction-confirmed screen from the
vendor.

This is normal, if the card-issuing organisation has decided that the
transaction using your card doesn't need to be subjected to the VbyV
process.

(Long ago I rang Visa International up and asked about this, because I
wondered if not seeing the VbyV dialog meant there was something wrong with
my browser.)

I can't say why a transaction won't complete, though.

--
Jeremy C B Nicoll - my opinions are my own.

Email sent to my from-address will be deleted. Instead, please reply
to newsre...@wingsandbeaks.org.uk replacing "aaa" by "284".

[Fredxxx]

No.

SSL is now dead because of a proven weakness. I wouldn't call it a bug!

http://en.wikipedia.org/wiki/POODLE

Most servers have turned off SSL and only enable TLS.

[mike]

On Tuesday, December 2, 2014 11:19:01 PM UTC, Jeremy Nicoll - news posts wrote:

> What do you mean by blank? I've been registered with VbyV for years but I
> can't remember when I last actually had to fill in any details. When a
> transaction that has a VbyV step in it occurs, I see the VbyV page with the
> central box where the VbyV dialog would appear, if it was going to, and then
> the screen clears and I get the usual transaction-confirmed screen from the
> vendor.
>
> This is normal, if the card-issuing organisation has decided that the
> transaction using your card doesn't need to be subjected to the VbyV
> process.

By blank, I mean the box where VbV should appear does appear but there's nothing in it. And it then just sits there. Doesn't disappear, doesn't bounce you back.

As I said last night, a couple of transactions have gone through and it seems that these threw up a timer/ countdown rotor /whatever which obviously made the connection to Visa, decided it didn't need to do the verify step and put the order through although, like the times when nothing at all happened, and empty box then sat there given the impression the transaction hadn't worked.

[Mark]

IME VfV/3DS rarely works at all. I have found one card that works
(Tesco Mastercard) and I have turn my browser security settings *DOWN*
(can't remember exactly which now). Things like noscript and ad
blockers can also stop it working.

It's annoying since VfV/3DS doesn't really add any benefits to the
customers. It's mostly the banks trying to avoid liability for fraud.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?

[Nightjar]

On 03/12/2014 09:03, Mark wrote:
> On Tue, 2 Dec 2014 22:29:31 -0000, "tim....."

...

> It's annoying since VfV/3DS doesn't really add any benefits to the
> customers. It's mostly the banks trying to avoid liability for fraud.

It has a benefit for the retailer, as it shifts liability to the card
issuer.


--
Colin Bignell

[Mark]

But has disbenefits such as lost sales from all of us for who VwV
doesn't work.

Some retailers (e.g. Amazon) do not use it because it causes
"friction" that outweights the benefits of reducing fraud.

[Nightjar]

On 03/12/2014 10:30, Mark wrote:
> On Wed, 03 Dec 2014 09:54:25 +0000, "Nightjar <\"cpb\"@" <"insert my
> surname here> wrote:
>
>> On 03/12/2014 09:03, Mark wrote:
>>> On Tue, 2 Dec 2014 22:29:31 -0000, "tim....."
>> ...
>>> It's annoying since VfV/3DS doesn't really add any benefits to the
>>> customers. It's mostly the banks trying to avoid liability for fraud.
>>
>> It has a benefit for the retailer, as it shifts liability to the card
>> issuer.
>
> But has disbenefits such as lost sales from all of us for who VwV
> doesn't work.

Which is almost certainly a lot smaller number than they would lose by
not accepting cards, which might be the only alternative for many
businesses if there were not the liability shift.

> Some retailers (e.g. Amazon) do not use it because it causes
> "friction" that outweights the benefits of reducing fraud.

That is a commercial decision for each business. IME it is usually only
large companies that decide to take the risk themselves, but they will
have very sophisticated fraud risk software in place, which will
evaluate each customer for risk on a wide range of factors.


--
Colin Bignell

[michael adams]

"Nightjar <"cpb"@" <"insert my surname here> wrote in message
news:XfqdnSriqeXsduPJ...@giganews.com...

The only time I ever experienced difficulty with this Visa verification,
solved by installing Opera 26 over the top of existing version which
I'm continuing to use - was when trying to renew my TV Licence online.

As obviously Crapita need to be sure that the Joe Bloggs of 3 Railway
Cuttings East Cheam on the Visa Card, is the same as the Joe Bloggs
of 3 Railway Cuttings East Cheam as printed on the TV Licence.

The fact that Crapita have a monopoly on the TV Licence and the fact
that they can't be bothered to tailor the payment requirements
for each of their client sites to the needs of the customers of that
particular client speaks volumes as to the standards of these money
grabbing scumbags.

Or maybe more to the point as with the implementation of much
IT, everything from websites to electronic train information,
if it makes things look more complicated and\or impressive at
the cost of no extra staff, then do it regardless. Even if the
information is often wrong and the punters may have to jump
through uneccessary hoops.


michael adams

...







>
>
> --
> Colin Bignell

[Chris French]

In message <cept7al8dthgdu6j9...@4ax.com>, Mark
<i...@dontgetlotsofspamanymore.invalid> writes

>On Wed, 03 Dec 2014 09:54:25 +0000, "Nightjar <\"cpb\"@" <"insert my
>surname here> wrote:
>
>>On 03/12/2014 09:03, Mark wrote:
>>> On Tue, 2 Dec 2014 22:29:31 -0000, "tim....."
>>...
>>> It's annoying since VfV/3DS doesn't really add any benefits to the
>>> customers. It's mostly the banks trying to avoid liability for fraud.
>>
>>It has a benefit for the retailer, as it shifts liability to the card
>>issuer.
>
>But has disbenefits such as lost sales from all of us for who VwV
>doesn't work.
>

Which is probably a relatively small numberCan't say I've had a problem
with it - different cards, both Visa and Mastercard
--
Chris French

[oojimmyflip]

replying to Mark , oojimmyflip wrote:

> i wrote:
>
> On Tue, 2 Dec 2014 22:29:31 -0000, "tim....."

> IME VfV/3DS rarely works at all. I have found one card that works
> (Tesco Mastercard) and I have turn my browser security settings *DOWN*
> (can't remember exactly which now). Things like noscript and ad
> blockers can also stop it working.
> It's annoying since VfV/3DS doesn't really add any benefits to the
> customers. It's mostly the banks trying to avoid liability for fraud.
> --

> (__/) M.

> (='.'=) If a man stands in a forest and no woman is around
> (")_(") is he still wrong?

Hello I stumbled upon this thread looking for faults in Verify by Visa
process as I tried several times to get my visa debit card accepted using
the verify program it kept refusing my card details saying that the
payment was refused.
I telephoned my bank and they confirmed that there was no stop on any of
my cards.
They also informed me that five payments had been paid out of my account,
I was very angry as the Visa Verification system advised me that these
payments had not been accepted.
currently the Giffgaff phone company have £50 of my money I have received
any goods/services for these payments and I have been unsuccessful in
trying to contact them.
The Bank will not admit fault Nothing new there, I have emailed and
received a receipt for my email from the Visa Verification People about
this problem claiming that unauthorized payments have been removed from my
account without my knowledge.
Once 14 days have elapsed if I do not receive any goods/services for this
money I can tell my bank to activate a charge back to retrieve my money.
On new years day the Visa verification system threw up an error reading
"There is a technical problem with the payment server. please try again
later. server secure.worldpay.com at 15:15:18 on 1st of January 2015.
I am not running Firefox I am running windows 7 Ultimate service Pack 1 .
I do not think it is a problem with firefox more like a problem with the
Verify with Visa servers going down.
If you use the service please do not renter your details and try again
until you have checked you bank balance to see if the verification service
has been bypassed and the payment has been allowed by your bank even if
an onscreen message confirms that payment has not been allowed. I hope
this helps. regards.

--

[mike]

On Friday, January 2, 2015 5:44:04 PM UTC, oojimmyflip wrote:

> Hello I stumbled upon this thread looking for faults in Verify by Visa
> process as I tried several times to get my visa debit card accepted using
> the verify program it kept refusing my card details saying that the
> payment was refused.
> I telephoned my bank and they confirmed that there was no stop on any of
> my cards.
> They also informed me that five payments had been paid out of my account,
> I was very angry as the Visa Verification system advised me that these
> payments had not been accepted.

I tried fred's suggested fixes but some of the security settings seem not to be there any more.

Having read Fredxxx's link to the POODLE problem, it seems the current version of Firefox (34) is buggered as far as Verified By Visa goes although things might be sorted when version 35 appears.

Regarding your payments to Giffgaff, assuming the payments went through, you'll just end up with an awful lot of credit, won't you? As mentioned before, my relative ended up - in those cases where payments did go through without any way of telling - with various duplicated orders which she was fortunately able to return.

[Grimly Curmudgeon]

On Fri, 02 Jan 2015 17:44:02 +0000, oojimmyflip
<caedfaa9ed1216d60e...@example.com> wrote:

>If you use the service please do not renter your details and try again
>until you have checked you bank balance to see if the verification service
>has been bypassed and the payment has been allowed by your bank even if
>an onscreen message confirms that payment has not been allowed. I hope
>this helps. regards.

Pre-Xmas I bought a tyre online, and the VbV system was playing up as
it had done before. Mindful of the possibility of a double-charge, I
backed out and attempted to Paypal the payment.
For some reason it wouldn't connect either. I later checked my bank
account and nothing had been taken, so had another go with VbV, which
worked this time.
I think their systems (the seller, Oponeo, and VbV) are unable to cope
in times of high useage.

[stuart noble]

The M&S website went tits up over Xmas. Sending out emails cancelling
other emails, and not having stuff they said they had