Erbauer Importers
Graham Mead
Screwfix to no avail. Does anyone know who the 'real' importers of
Erbauer tools is or have a contact for the manufacturers.
TIA Graham Mead
geoff
Mead <Graha...@fsmail.net> writes
>Hi I'm trying to order a spare part for an Erbauer Saw. I've tried
>Screwfix to no avail. Does anyone know who the 'real' importers of
>Erbauer tools is or have a contact for the manufacturers.
>
several distributors
--
geoff
mike
Graham,
Try:
HTH
Mike
mike
> Have you actually tried googling for them. I just did and I can see
> several distributors
Hi Geoff,
I've tried googling for them and, apart from Screwfix, the hits are
for shopping sites that link through to Screwfix. What search term
did you use that turned up alternative distributors?
TIA
Mike
Graham Mead
Yes I have, even just using Erbauer as the keyword I have yet to find
a link which doesn't actually point to screwfix!
According to their blurb they are the exclusive sellers of Erbauer.
What I need is not a seller of the saws but someone who can get me a
spare part.
What specific links are you referring to? I would be very grateful if
you could give me an example.
Graham
Toby
> According to their blurb they are the exclusive sellers of Erbauer.
> What I need is not a seller of the saws but someone who can get me a
> spare part.
I think it's a Screwfix exclusive sourced in the far east, so don't think
there is a support network for it. The only thing I can deduce from
searching is that Erbauer is German for 'designer'.
You may be able to use the ~2 year guarantee to get it sorted.
--
Toby.
'One day son, all this will be finished'
Andy Hall
wrote:
I'm pretty certain that it's Screwfix's private label name.
Have you asked them what the service arrangement is?
Even with a private label product, one would expect that they have a
3rd party service company at least.
However, it may be that Screwfix are simply playing the numbers game
and replacing products in warranty (and perhaps just outside if you
squeeze them), and beyond that it is assumed that the customer will
write the product off.
Presumably, these products come with some sort of warranty, although
legally you would have some level of redress (Sale of Goods Act etc)
with Screwfix anyway since they are the retailer.
However, at the price points, I doubt if you would be able to push it
much beyond the warranty period, since the law looks at reasonableness
in the sense of what you paid for what you got.
A lot of these private label power tools are generic products
originating from mainland China. The other option could be to look
at other own label products in the DIY stores etc. and see whether
they are the same.
.andy
To email, substitute .nospam with .gl
IMM
"Andy Hall" <an...@hall.nospam> wrote in message
news:0oo9uvcq232r8u6jv...@4ax.com...
Erbauer is supposed to German. probably with far eastern parts.
---
--
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.552 / Virus Database: 344 - Release Date: 15/12/2003
Andy Hall
I don't believe so. A search on several German tool sites as well as
with other keywords like Werkzeug (tool) and Säge (saw) does not
reveal anything.
Erbauer means "design" or an alterntive to "build".
I would say that it's more likely to be a name picked by a marketing
department for Screwfix......
>
>---
geoff
come up with. I've found architects, mystics and gliders and finally a
german site which had a logo and a sentence which translates as "Our
website is not available at the moment"
Have a look at http://diytools.com/
email me the part number and I'll pop in to see them. They're just
around the corner from me
--
geoff
geoff
<postm...@127.0.0.1> writes
>Graham Mead wrote:
>> According to their blurb they are the exclusive sellers of Erbauer.
>> What I need is not a seller of the saws but someone who can get me a
>> spare part.
>
>I think it's a Screwfix exclusive sourced in the far east, so don't think
>there is a support network for it. The only thing I can deduce from
>searching is that Erbauer is German for 'designer'.
>You may be able to use the ~2 year guarantee to get it sorted.
>
--
geoff
geoff
writes
can find.
Apart from the name what makes you think it's german?
--
geoff
geoff
<mike...@yahoo.com> writes
Well this was the first.
http://www.shopv.co.uk/productfinder/ERBAUER-12V-DRILL-DRIVER.html
Having looked at the second, yes it is indeed Screwfix
then there's
http://search.kelkoo.co.uk/sitesearch/search.jsp?siteSearchQuery=Erbauer+
&x=36&y=6
email them and ask
Are they German or Septic?
I tried "Erbauer Bohrmaschine" and the company didn't jump out of the
page and hit me
--
geoff
Andy Hall
>In message <ca4261e4.03122...@posting.google.com>, mike
><mike...@yahoo.com> writes
>>geoff <ra...@ntlworld.com> wrote in message
>>news:<BbcCDjJPXG5$Ew...@ntlworld.com>...
>>
>>> Have you actually tried googling for them. I just did and I can see
>>> several distributors
>>
>>Hi Geoff,
>>
>>I've tried googling for them and, apart from Screwfix, the hits are
>>for shopping sites that link through to Screwfix. What search term
>>did you use that turned up alternative distributors?
>>
>
>Well this was the first.
>http://www.shopv.co.uk/productfinder/ERBAUER-12V-DRILL-DRIVER.html
>
>Having looked at the second, yes it is indeed Screwfix
>
>
>then there's
>
>http://search.kelkoo.co.uk/sitesearch/search.jsp?siteSearchQuery=Erbauer+
>&x=36&y=6
>
>email them and ask
>
>
>Are they German or Septic?
Definitely sterile. Nothing around at all......
>
>I tried "Erbauer Bohrmaschine" and the company didn't jump out of the
>page and hit me
.andy
IMM
Screwfix said so when they first introduced the range. Probably Kress
rebadged.
Graham Mead
Wow, thanks for the responses! I've had this problem before with
Screwfix stuff i.e non-existent makers :-).
Mike - Do you think that Erbauer is actually Rexon, or imported by
them?
Geoff - Thanks for the offer, if I don't get anywhere with Rexon I
will E-Mail you the part number and I would be very very grateful if
you could ask diytools for me in the new year! I'll let you know
either way.
BTW followed the links you sent me but all roads led to Screwfix
aaaaargh!
There is even an Erbauer.com but you've guessed it.. &*%$^ Screwfix.
best regards and Happy Xmas
Graham Mead
Toolmaker
"Graham Mead" wrote
> Mike - Do you think that Erbauer is actually Rexon, or imported by
> them?
Erbauer is a brand name owned by Screwfix (you can check this on
www.patent.gov.uk - trademarks), launched fairly recently. The range is
sourced from a number of suppliers in the Far East.
What was the tool you were interested in? Very doubtful that you will
get any sort of spare parts service directly from the factory (all are
from China), your best bet is via Screwfix themselves. As far as I know
(I am in the business) they do not have much in the way of after-sales
care / spare parts service.
I didn't see the OP, so what was the part you needed?
Graham Mead
My current one has got a bit chewed with use.
Andy Hall
wrote:
>All it is, is the plastic insert where the blade enters the saw table.
>My current one has got a bit chewed with use.
Couldn't you make one from ply? or some engineering plastic?
mike
>
> Wow, thanks for the responses! I've had this problem before with
> Screwfix stuff i.e non-existent makers :-).
>
> Mike - Do you think that Erbauer is actually Rexon, or imported by
> them?
Hi Graham,
As far as I know, the mitre saw is actually made by Rexon who
manufacture and sell under their own name and rebadge their stuff for
others. I don't think they import other people's products in the same
way as NuTool and Power Devil, but I'd suggest you give them a call to
check. The number's on the website. They're based in Rotherham.
Have Screwfix been no help? They've given me contact details of
service agents in the past with no problems, although not for Erbauer
as I've never asked.
Mike
Graham Mead
The reply I got from Screwfix was as though there was something wrong
with it and I wanted to send it back. There isn't and I don't. They
said they were unable to help in terms of importers although they have
been very helpful in the past.
Checked out the Rexon site and I think you are dead right, they have a
model called a MS10WA which is the absolute spitting image of my
Erbauer model.
I'm awaiting a reply from them in the new year. Reckon your tip should
produce results so thanks. I think andys plywood version is my last
resort :-)
Graham Mead
spares, got a reply from Rexon who said they can supply the part I
want.
They can be contacted at
REXON LIMITED
UNIT 10, HOUNDHILL PARK
BOLTON ROAD
WATH UPON DEARNE
ROTHERHAM
SOUTH YORKSHIRE
S63 7JY
01709 876611
Thanks Mike for the info
mike
Glad to be of service!
And if anyone needs supplier details for the Erbauer router, I got
this from Screwfix:
> Our supplier is Nutool 01302 721791.