Thank you Sir - much appreciated. Downloading as we speak.
In other news I received a call from the Eon FIT team this morning because
they had been forwarded my contact details but no information about the
query.
I had a really good chat with the lady who rang me and she said she would
go away and research it and call me back, even though I wasn't a FIT
customer.
Probably confusion because I think the monitor was part of an Energy Fit
promotion.
Anyway, delightful to talk to someone interested and articulate with a
"can do" attitude. Reminds me of what Customer Service used to be like.