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B&Q's colour matching of paint

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Windmill

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Dec 13, 2013, 7:17:27 AM12/13/13
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Usually they're fairly accurate, but I just bought 5 litres whose
colour is almost exactly correct when first applied, but which then
dries to a much lighter shade.
Usually emulsion paint *darkens* as it dries.

It's not just a little bit different, it's very much different.

Anyone know what they might have done wrong?

I'm planning to paint a test strip, let it dry, then take back the
strip and the paint.
But it would be good to know possible causes of the error.
Could it just be the right combination of dyes, but simply too little
of them?



--
Windmill, Til...@NoneHome.com Use t m i l l
J.R.R. Tolkien:- @ S c o t s h o m e . c o m
All that is gold does not glister / Not all who wander are lost

The Medway Handyman

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Dec 13, 2013, 11:17:52 AM12/13/13
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On 13/12/2013 12:17, Windmill wrote:
> Usually they're fairly accurate, but I just bought 5 litres whose
> colour is almost exactly correct when first applied, but which then
> dries to a much lighter shade.
> Usually emulsion paint *darkens* as it dries.

Magnolia doesn't, it goes lighter.

--
Dave - The Medway Handyman www.medwayhandyman.co.uk

Dave Liquorice

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Dec 13, 2013, 12:01:11 PM12/13/13
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On Fri, 13 Dec 2013 16:17:52 +0000, The Medway Handyman wrote:

>> Usually emulsion paint *darkens* as it dries.
>
> Magnolia doesn't, it goes lighter.

Pure Brilliant White as well. I'd say all the pale lighter shades go
lighter as they dry.
--
Cheers
Dave.



Bob Minchin

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Dec 13, 2013, 2:11:57 PM12/13/13
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Windmill wrote:
> Usually they're fairly accurate, but I just bought 5 litres whose
> colour is almost exactly correct when first applied, but which then
> dries to a much lighter shade.
> Usually emulsion paint *darkens* as it dries.
>
> It's not just a little bit different, it's very much different.
>
> Anyone know what they might have done wrong?
>
> I'm planning to paint a test strip, let it dry, then take back the
> strip and the paint.
> But it would be good to know possible causes of the error.
> Could it just be the right combination of dyes, but simply too little
> of them?
>
>
>
Are you sure you mixed it fully?

Phil L

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Dec 13, 2013, 3:28:08 PM12/13/13
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Windmill wrote:
> Usually they're fairly accurate, but I just bought 5 litres whose
> colour is almost exactly correct when first applied, but which then
> dries to a much lighter shade.
> Usually emulsion paint *darkens* as it dries.
>
> It's not just a little bit different, it's very much different.
>
> Anyone know what they might have done wrong?
>
> I'm planning to paint a test strip, let it dry, then take back the
> strip and the paint.
> But it would be good to know possible causes of the error.
> Could it just be the right combination of dyes, but simply too little
> of them?

No.
The machine that mixes the colours is run by a computer, if there's not
enough of one particular dye to do a job, it won't begin.

The colour you ordered is what you got and if you went to ten different
places and had it mixed by them, they would all dry the same colour,
providing they all used the same base, to put it another way, you've picked
off a colour chart the size of a postage stamp which is printed on different
paper using printing inks and it's never the same as the finished paint.


chris French

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Dec 14, 2013, 4:10:59 AM12/14/13
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In message <X4Kqu.856$I96...@fx07.am4>, Phil L
<neverc...@hotmail.com> writes
The OP says 'colour matching' in the post subject, this suggests that
they used the colour matching service - where they scan an item and then
try to match a colour to it. Rather than them just picking from one of
the colour swatches. We've had that done before and as the OP said the
final dry colour is a pretty good match for the finished colour(not
perfect, the are limits to what it can manage, but certainly a good
match).

My guess is that either for some reason the machine can't mix a good
match or that the scanner didn't pick up the right colour for some
reason.

worth I think taking a painted strip back to the store and see if they
will redo it.
--
Chris French

RJH

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Dec 14, 2013, 4:55:56 AM12/14/13
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On 13/12/2013 16:17, The Medway Handyman wrote:
> On 13/12/2013 12:17, Windmill wrote:
>> Usually they're fairly accurate, but I just bought 5 litres whose
>> colour is almost exactly correct when first applied, but which then
>> dries to a much lighter shade.
>> Usually emulsion paint *darkens* as it dries.
>
> Magnolia doesn't, it goes lighter.
>

Indeed.

Also, I was urged to buy the same batch recently lest matching issues
arose. I couldn't be bothered and as it arose, there's no difference to
my eye between Dulux, Crown and Wickes magnolia. They're completely
interchangable and I've even filled missed bits with no sign of overlap .

--
Cheers, Rob

Chris J Dixon

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Dec 14, 2013, 5:29:05 AM12/14/13
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chris French wrote:

>My guess is that either for some reason the machine can't mix a good
>match or that the scanner didn't pick up the right colour for some
>reason.
>
>worth I think taking a painted strip back to the store and see if they
>will redo it.

I wonder if somehow the machine was programmed with the wrong tin
size?

Chris
--
Chris J Dixon Nottingham UK
ch...@cdixon.me.uk

Plant amazing Acers.

charles

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Dec 14, 2013, 6:52:10 AM12/14/13
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In article <0mcoa95vqoib3ks4o...@4ax.com>,
Chris J Dixon <ch...@cdixon.me.uk> wrote:
> chris French wrote:

> >My guess is that either for some reason the machine can't mix a good
> >match or that the scanner didn't pick up the right colour for some
> >reason.
> >
> >worth I think taking a painted strip back to the store and see if they
> >will redo it.

> I wonder if somehow the machine was programmed with the wrong tin
> size?

the ones I've seen weigh the tin to know they have the right size. More
possible is that the wrong base tin was used.

--
From KT24

Using a RISC OS computer running v5.18

Peter Johnson

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Dec 14, 2013, 8:33:43 AM12/14/13
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On Sat, 14 Dec 2013 09:10:59 +0000, chris French
<newspos...@familyfrench.co.uk> wrote:

>>
>The OP says 'colour matching' in the post subject, this suggests that
>they used the colour matching service - where they scan an item and then
>try to match a colour to it. Rather than them just picking from one of
>the colour swatches. We've had that done before and as the OP said the
>final dry colour is a pretty good match for the finished colour(not
>perfect, the are limits to what it can manage, but certainly a good
>match).

When I worked for Crown the scanner used then had problems with dark
reds/maroons. A would-be customer got very upset with me when he asked
'Can you match colours?' and I started my answer 'Yes, but ...'
because he wanted a yes/no answer and I wasn't prepared to give him
one.

Windmill

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Dec 13, 2013, 8:24:47 PM12/13/13
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No, I'm not sure that their paint shaking-and-mixing machine did its
job, but I assume it did :-)

Windmill

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Dec 15, 2013, 9:34:09 AM12/15/13
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For 40 quid for 5 litres of allegedly colour-matched paint, I'll
certainly be taking it back :-(

The annoying thing is that the match *is* perfect - when the paint is
still wet.
Usually they seem able to adjust for colour changes while drying, but
not this time.

Windmill

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Dec 15, 2013, 9:36:13 AM12/15/13
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I've used a lot of magnolia in the past, but the wall is a matt
medium green (30 year old paint, at a guess).
The stuff sold to me dries a pastel green.

Windmill

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Dec 15, 2013, 9:38:34 AM12/15/13
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Chris J Dixon <ch...@cdixon.me.uk> writes:

>chris French wrote:

>>My guess is that either for some reason the machine can't mix a good
>>match or that the scanner didn't pick up the right colour for some
>>reason.
>>
>>worth I think taking a painted strip back to the store and see if they
>>will redo it.

>I wonder if somehow the machine was programmed with the wrong tin
>size?

Brilliant! I think you've hit on it.

The young lady said she would sell me two 2.5 litre tins on special,
then found they were out of that tin size, so sold me one 5 litre tin
instead.

Windmill

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Dec 15, 2013, 9:45:32 AM12/15/13
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Can't remember specific examples, but I think I've been on both sides
of that sort of 'discussion'.
I've been around long enough to know there are damn few absolutes, but
some people won't accept "probably close enough" or "Probably not" as
an answer.
And sometimes when I wanted someone to say "likely, though no guarantee"
the person wouldn't say that - presumably too scared after some earlier
incident.

Bob Minchin

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Dec 15, 2013, 1:02:32 PM12/15/13
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Windmill wrote:
> Bob Minchin <bob.minc...@YOURHATntlworld.com> writes:
>
>> Windmill wrote:
>>> Usually they're fairly accurate, but I just bought 5 litres whose
>>> colour is almost exactly correct when first applied, but which then
>>> dries to a much lighter shade.
>>> Usually emulsion paint *darkens* as it dries.
>>>
>>> It's not just a little bit different, it's very much different.
>>>
>>> Anyone know what they might have done wrong?
>>>
>>> I'm planning to paint a test strip, let it dry, then take back the
>>> strip and the paint.
>>> But it would be good to know possible causes of the error.
>>> Could it just be the right combination of dyes, but simply too little
>>> of them?
>>>
>>>
>>>
>> Are you sure you mixed it fully?
>
> No, I'm not sure that their paint shaking-and-mixing machine did its
> job, but I assume it did :-)
>
I've read of a similar situation recently on another forum where the
paint mixer did not do the job fully and when the user gave it a good
stir, the correct colour was obtained.

Windmill

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Dec 16, 2013, 6:16:45 PM12/16/13
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It'll be a hassle to get a 5 litre can back to B&Q, so I'll find my
paint stirrer and give that a try.

Not holding my breath though.
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