MacBook will not restart or shut down
Vince
shutdown, by using the menu or key press, the only way to shut it down
is with the power button. We need to start up from the system disc
because the HD needs repairing. The Mac begins to restart, the screen
goes blue, the cog appears, then spins forever. Can you please help.
Vince
Hungry Huge
On 01/07/2009 22:11, in article 2009070122111950073-vince@workcouk, "Vince"
<vi...@work.co.uk> wrote:
Vince my old mac was a powerbook g4 they were not called macbooks.
Have you tried apple option p and r to reset the parameter ram
Have you also tried doing a hardware reset take the battery out and the
electric cable and hold down the power button for 10 secs
Then put battery back in and then power back up
If not u may have hardware failure have you tried using the installer disk
to boot?
J.J. O'Shea
(in article <2009070122111950073-vince@workcouk>):
> We have a 17" MacBook 1.5 GHz PowerPC G4.
That's a PowerBook, not a MacBook.
> It will not restart or
> shutdown, by using the menu or key press, the only way to shut it down
> is with the power button.
What error message is displayed when you try to shut down?
> We need to start up from the system disc
> because the HD needs repairing. The Mac begins to restart, the screen
> goes blue, the cog appears, then spins forever.
What system disc are you using? It seems that the disc in question won't boot
your machine. Where did you get it?
> Can you please help.
Do you have other disk utilities, such as Disk Warrior or Drive Genius or
Tech Tool Pro?
>
> Vince
>
--
email to oshea dot j dot j at gmail dot com.
Vince
> On Wed, 1 Jul 2009 17:11:19 -0400, Vince wrote
> (in article <2009070122111950073-vince@workcouk>):
>
>> We have a 17" MacBook 1.5 GHz PowerPC G4.
>
> That's a PowerBook, not a MacBook.
>
>> It will not restart or
>> shutdown, by using the menu or key press, the only way to shut it down
>> is with the power button.
>
> What error message is displayed when you try to shut down?
None, it begins to restart or shutdown, then just hangs on the spinning cog.
>
>> We need to start up from the system disc
>> because the HD needs repairing. The Mac begins to restart, the screen
>> goes blue, the cog appears, then spins forever.
>
> What system disc are you using? It seems that the disc in question won't boot
> your machine. Where did you get it?
Leopard, purchased from Apple, currently 10.5.7
>
>> Can you please help.
>
> Do you have other disk utilities, such as Disk Warrior or Drive Genius or
> Tech Tool Pro?
Have tried DiskWarrior, without success. Have managed to start from
the system disc and run repairs, again without success.
>
>>
>> Vince
J.J. O'Shea
(in article <2009070410272416807-vince@workcouk>):
> On 2009-07-03 12:05:08 +0100, J.J. O'Shea <try.n...@but.see.sig> said:
>
>> On Wed, 1 Jul 2009 17:11:19 -0400, Vince wrote
>> (in article <2009070122111950073-vince@workcouk>):
>>
>>> We have a 17" MacBook 1.5 GHz PowerPC G4.
>>
>> That's a PowerBook, not a MacBook.
>>
>>> It will not restart or
>>> shutdown, by using the menu or key press, the only way to shut it down
>>> is with the power button.
>>
>> What error message is displayed when you try to shut down?
>
> None, it begins to restart or shutdown, then just hangs on the spinning
cog.
It's trying to write something to one of the logs on shutting down. Have a
look at your various logs and configuration files, in places like /etc, and
see which one hasn't been updated lately or which one is very large. Let us
know what you see, as what you do next depends on which file has the problem.
You might also try downloading the latest combo updater from Apple and
running it.
>>
>>> We need to start up from the system disc
>>> because the HD needs repairing. The Mac begins to restart, the screen
>>> goes blue, the cog appears, then spins forever.
>>
>> What system disc are you using? It seems that the disc in question won't
>> boot
>> your machine. Where did you get it?
>
> Leopard, purchased from Apple, currently 10.5.7
Should work, then.
>>
>>> Can you please help.
>>
>> Do you have other disk utilities, such as Disk Warrior or Drive Genius or
>> Tech Tool Pro?
>
> Have tried DiskWarrior, without success.
What did DW report?
> Have managed to start from
> the system disc and run repairs, again without success.
What did DU report?
iBallooka
Wipe the drive and do a clean install, if that fails then its hardware
simple as that...
This of course assumes you a legal OS Disk for the machine...
--
Peace and Happiness is a State of Mind....
Vince
We have solved the problem by installing a new system. Thanks to
everyone for your help.
Vince