Avoid JUSTCLOUD!
(JustCloud, MyPCBackup, NovaTech Cloud, OnlineConsumerReport, Backup
Genie, and Zip Cloud)
Justcloud.com claims that you can store your files on the cloud and
retrieve them from anywhere in the world.
The DON'T mention corrupted files, buggy software or their lousy
"support."
Here is a sampling of reviews across the net:
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http://www.expertreviews.co.uk/software/1291117/justcloud-com
Terrible and slow as death: This
justcloud.com is �garbage�!!!, so far I
have been using it for 38hrs and all I have uploaded is 19gis, and I have
been hitting the upload tab on the little app that is on their site, it�s
very crapy little program every 3.5 hrs it will stop uploading. I have
2megs upload and on mediafire I upload a 995meg video file in a little
over 63min. Also emailed them twice and they have not gotten back to me.
I guess I will be doing a charge back to get my money back.
By hectoh on 5 Apr 2012
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Fail...I completely agree. First concern - any company like this that is
afraid to post their pricing online raises the hackles on the back of my
neck. Second concern, ok, sent them the email and got their pricing
structure, seems attractive, actually too good to be true given that they
have an "unlimited storage" option for about $55/year... but decided OK,
lets give the 14 day Free Trial a try. Right. Its a free trial that
doesn't let you do ANYTHING, except get access to the pricing structure
and their efforts to get a credit card number. You can see the pretty
interface, but can't test how well it works
at all. Oh, and don't even get me started about the interface not giving
you access to features like encryption. Really dodgy. Well in my
experience, when things before the sale concludes are this shaky, things
NEVER improve after the sale. I'm outta hear. Thanks anyways.
By Mazxx on 23 May 2012
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Justcloud: Avoid! Great 1st impressions. Nice simple interface. Then once
i joined, I realised just how slow the upload facility is. They want you
to pay more to increase the speed of upload, which wasn't clear at the
beginning. They initially answered a few of my queries, then all went
quiet and they ignored me a week into my plan. It will take me about 4
weeks (seriously) of of constant use to upload my files. Don't believe
the hype. They promise a lot, but fail miserably. I thought this was
going to simplify my life...its just complicated it. Really. Very
annoyed.
By spudsnruf on 28 May 2012
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carto - Backup speeds are so slow (as in snail-like) that the service is
useless unless you have very little to back up. Plus they annoy with
"discounts" and "upgrades" - the latter being necessary to get proper
service. Finding out the "real" prices is not easy and even when you pay
the discounted sub, you find that there are more upgrades. As for their
"anytime refund"... well be prepared to wait!!!
=====
Hopeless support - Backups seem OK but help/support is a nightmare.
Reprted a problem over 2 weeks ago and at least 10 different support
people have replied but no-one came near to helping. Basically cannot
access account/site with iPhone despite this being advertised. Looking at
their replies you can see they don't even read the question properly.
Tickets get closed before they are resolved too. I would probably avoid
this bunch as it is likely you will need help at some point but they
really have no clue about tech support. Avoid.
By ianpugh on 12 Jun 2012
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Popular ... With Affiliate Promoters. The only good write-ups of
justcloud are coming from JC's affiliates. And these affiliates are very
aggressive at painting justcloud as some sort of cloud storage savior.
On YouTube, you'll find lots of suspicious videos touting the service.
One of them, by FindOnlineBackup, has a 17% thumbs-to-views ratio for the
video! That's unheard of. In fact, it's highly suspicious marketing. May
have used "Boostmynetwork.com"
[ ... A comparable video, "Online Backup Review", has just 2.5%
thumbs-to-views. Also, very few comments for the number of views.
FindOnlineBackup permits only positive comments, so you know he has a
stake in promoting it.]
JustCloud just looks like a one-man operation and a very big gamble to
entrust your personal data with. I've been burned a few times and know
the pattern of scammers. JustCloud has that ripoff vibe.
By letmachimein on 13 Jun 2012
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Just NO! 5 days after signing up, I have a whole 30 Gig out of 250Gig
backed up. Alternatively on LiveDrive, I was able to upload my entire
250GB of backup files in about 3 or 4 days. I emailed JustCloud to cancel
my account due to the uselessness of the slow uploads and they added the
"upload boost"-whatever package to my account for free. This helped about
as much as a case of hemorrhoids. Not even an extra 100 MEG since the so
called "boost" 24 hours ago. I'm just going back to LiveDrive. Even with
the little annoyances I had with them, nothing else has been worth it for
me so far.
By appledapples on 23 Jul 2012
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Unmittigated waste of time and money! I uploaded 135 Gigs to Justcloud.
As bad luck would have it, a disk crashed and I had to restore all of my
files. That process, believe it or not, took SIX WEEKS, and some files
and folders were corrupt. Support from this company is ABYSMAL, and I
ended up cancelling my account and requesting a refund from the company
and through PayPal. Here is an in-depth review:
http://kenmcvay.com/?p=
366
By kmcvay on 26 Jul 2012
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http://download.cnet.com/Just-Cloud/3000-18500_4-75692723.html
"Not Impressed" Cons: Can't edit or remove files. Once uploaded they will
be there forever. Upload takes FOREVER!!! Days/weeks/months. I even
upgraded my internet speed to 30g from 15g & paid justcloud $14.95 for
the "upgrade" for faster uploads because I knew I was going to be
uploading a lot of data. It didn't change anything. When justcloud is
running on the computer it slows my network and anything trying to access
our wi-fi network goes turtle speed. Smart phones, computers, PS3 etc.
Summary: Disappointed. How much did justcloud pay
http://online-storage-service-review.toptenreviews.com/
to give them the #1 ranking in online storage?
=====
"Not Disclosed: Sync Space MUCH Smaller Than Backup"
Cons: What JustCloud does not disclose, and in fact actively
misrepresents if you chat with their online pre-sales reps, is that you
are given SIGNIFICANTLY less space for cross-computer file
synchronization than what you order. For example, if you order the Home
package, it gives you 75 GB of cloud backup space, but only 1.1 GB of
those files can be synchronized between computers before you must
purchase additional "sync space" in the amounts of 20-40 GB for $9.95-
39.95.
For those considering this service for the backup, yes, they're cheap
at between $0.01 and $0.07 per GB (with the 35% discount you get when
you try to leave their sales page before ordering), but once you sign up
you're limited to a single computer for backing up. Additional computers
will cost you additional funds.
Summary: This is a VERY shady service that drastically misrepresents the
products and services for sale and tries to resolve all issues by selling
you add-ons.
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"JustAvoid - This service is a sales vehicle." Aggressive sales tactics.
Misleading offers, "free" service is less than 50mb which makes it
impossible to evaluate the service without upgrading. Upload speed is
extremely slow. Did I mention the overly aggressive sales tactics and
nagging messages to UPGRADE UPGRADE UPGRADE?
Summary: This service is a turn off right off the bat. I was initially
interested because the JustClous service appeared in an advertisement
in my HostGator cPanel. It was offered as a "Free Service". What I was
getting for free was 115mb (yes, MEGAbytes) of storage. I installed the
JustCloud software on my PC and the very first thing it did was to nag
me to upgrade. Then, 5 minutes later I received an email saying my
account was "flagged" because my files were not backed up. Excuse me,
but I had not even had time to set up the backup folders. More nagging to
buy.
JustCloud does not have the luxury of behaving in this fashion when
other services provide GIGAbytes of storage, and is ACTUALLY free
(Google+, DropBox, Picasa, others). I have never received any nagging
emails from any of those services, because their service sells itself.
From reading the reviews here, it seems like I am not alone in my
experience with JustCloud. My advice?: Just AVOID
=====But wait, there's more!
http://www.bestonlinebackupdeals.com/reviews/livedrive-review/
http://www.scambook.com/search/reports?search=Just+Cloud
Just Cloud Complaint 124252 for $50.00 -- Simply put; the damn thing
doesn't work, yet the company seems to be able to debit the user account
with no error... MORE THAN ONCE A MONTH! I downloaded this application
and found that it�
Posted Jan 10th, 2012
I'm sorry if this seems petty but this is advertised as a free
service! After you enroll and subsequently backup your files your
given a warning that they couldn't backup all your files and�
Posted May 11th, 2012
I tried signing up with a small amount of storage space to try them
out. They rejected my credit card because they wanted more information
then I was willing to provide. I cancelled the sign-up�
Posted May 31st, 2012
Their software and web interface does not work properly. I am unable
to use the service. No contact information other then an email.
They do not reply your email. Do not fall, do not use justcloud.�
Posted Jun 1st, 2012
JustCloud never worked properly. I notified them of that fact the day
after I subscribed to their service. When they finally bothered to get
back to me, they told me to simply let my computer run�
Posted Jul 16th, 2012
JustCloud is somehow bypassing my pop-up blocker, opening ups new
browser warning of an
ESPN.COM/go related virus which is destroying
all personal files, with an offer for free file backup by clicking�
JustCloud
Backup Genie
MyPCBackup
OnlineConsumerReport
Zip Cloud
NovaTech Cloud