ebuyer--good?
Gremnebulin
GB
> They used to have a terrible reputation, have they improved?
Yes.
--
Murphy's ultimate law is that if something that could go wrong doesn't,
it turns out that it would have been better if it had gone wrong.
Another Dave
> They used to have a terrible reputation, have they improved?
They break the law (as a matter of policy) by illegally advertising on
motorways. Do you want to do business with such people?
Another Dave
And, before you ask, yes it is illegal:
http://www.highways.gov.uk/news/pressrelease.aspx?pressreleaseid=780
Simon Finnigan
news:07b46740-cf9e-46d0...@u4g2000prn.googlegroups.com...
> They used to have a terrible reputation, have they improved?
They`re much better. Having said that I did have an issue with a return,
which was promptly fixed by giving a senior manager a phone call (his
numbers on the net). I use them all the time.
><(((°>
wrote:
A press relaese put out in July 2005! - Obviously another law which is
ignored.
pete
> On 03/09/2010 14:54, Gremnebulin wrote:
>> They used to have a terrible reputation, have they improved?
>
> They break the law (as a matter of policy) by illegally advertising on
> motorways. Do you want to do business with such people?
>
on a daily basis - usually without knowing it. So I'm happy
to forgive them the odd transgression - so long as it doesn't
affect my order :-)
--
http://www.thisreallyismyhost.99k.org/032010092259209778.php
DCA
For putting a sign up, you'll decline a bargain?
Don't tell me, you'll stop using your local pub if they serve someone
after last orders too huh? Perhaps you're be unable to live with
yourself after driving home from work at 35 in a 30mph area.
FFS !
Dr Zoidberg
"Gremnebulin" <peter...@yahoo.com> wrote in message
news:07b46740-cf9e-46d0...@u4g2000prn.googlegroups.com...
Yes, I've been using them for ages and we now get supplies from them for
work too.
I had a minor issue with them this week and they were very efficient in
sorting it out to my satisfaction.
--
Alex
Dr Zoidberg
"Another Dave" <dmar...@nospam.com> wrote in message
news:i5r5dq$7nv$1...@news.eternal-september.org...
> On 03/09/2010 14:54, Gremnebulin wrote:
>> They used to have a terrible reputation, have they improved?
>
> They break the law (as a matter of policy) by illegally advertising on
> motorways. Do you want to do business with such people?
>
the sign, that doesn't trouble me in the slightest
--
Alex
Nick Le Lievre
and you used to be a copper too tut tut!
Nick Le Lievre
> Nick Le Lievre wrote:
>
>> and you used to be a copper too tut tut!
>
> general public, especially those with a conscience.
I know I was only being a git.
Tony Houghton
Gremnebulin <peter...@yahoo.com> wrote:
> They used to have a terrible reputation, have they improved?
They're my "go to" for most PC components. I don't like that they ask
you to phone them to get RMAs approved, but they have always answered
the phone in a reasonable time. Last time I had to leave it overnight
because it was after 6pm, and before I phoned them the next day they had
already approved my RMA by email.
One weird thing, the PO claims eBuyer's postcode, DN14 7UW, is invalid,
even though it comes up with the right place in Google Maps and even the
Royal Mail postcode finder! So they refuse to send it by anything more
secure than 1st class + recorded delivery, with a £41 compensation
limit. That reminds me, I meant to see if I could email anyone at eBuyer
to get that sorted out.
--
TH * http://www.realh.co.uk
Mike Tomlinson
.com>, Gremnebulin <peter...@yahoo.com> writes
>They used to have a terrible reputation, have they improved?
Yes, very much so. The mark of a company is not how well it can shift
boxes but how it handles after-sales. Ebuyer's RMA process has worked
very well on the very rare occasion I have needed to use it.
I bought three Samsung IDE DVDRW drives a few weeks ago and unbelievably
all three were faulty on arrival (they would read only some DVD discs,
and with a lot of difficulty, but would read CDs more or less ok.) No
prob returning them for full refund plus postage.
I also had good service from CCL. Bought a monitor I wasn't happy with
and they cheerfully accepted it back for a full refund under DSR. I had
to pay the cost of return postage but didn't mind that.
Had poor experiences with Dabs and Scan. Won't be using them again
unless I absolutely have to.
--
(\__/)
(='.'=)
(")_(")
newshound
"Gremnebulin" <peter...@yahoo.com> wrote in message
news:07b46740-cf9e-46d0...@u4g2000prn.googlegroups.com...
> They used to have a terrible reputation, have they improved?
I've gone off DABS, but Ebuyer has been fine for me
Paulg0
news:8ef58f...@mid.individual.net...
Misco is also worth a look. I use them for all our work requirements and
they have never let me down....
Paul
Robert Brereton
"Paulg0" <zd...@ukgateway.net.spamtrap> wrote in message
news:i5tqlt$san$1...@news.eternal-september.org...
I use eBuyer regularly and also Misco - both pretty good and reliable.
Mark
Misco's good but often a little more pricy.
I had no trouble with orders from ebuyer but I did stop using them
when they started demanding unnecessary personal information from me.
I've had no trouble with Scan in recent years (although they were very
bad a long time ago).
Amazon can be a decent supplier for some stuff and the free delivery
saves you money.
YMMV.
--
(\__/) M.
(='.'=) Due to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking some articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
johannes
Gremnebulin wrote:
>
> They used to have a terrible reputation, have they improved?
ebuyer completely ignores dozens attempts to stop them spamming my mailbox.
I have tried everything; unsubscribing and contacting them directly, but
I still get almost daily spam emails. They told me that it would take time
to be removed from their database; their spam emails quiet down for a little
while, but soon came now back again. Unsubscribing has zero effect.
Chris Whelan
What email client do you use? Pretty much everything these days has some
form of junk mail control; if not, it's trivially easy to set up your own
filter.
Chris
--
Remove prejudice to reply.
Mark
Complain to the ICO. There are in breach of the "The Privacy and
Electronic Communications (EC Directive) Regulations 2003".
Dean
Whilst that's a solution of sorts, it's not the point. They are subscribing
you to their mailing list without your consent, then wasting your time by
offering to unsubscribe you and not honoring the request. TBH I'd rather be
blatantly spammed with no offer to unsubscribe me, than go through the farce
of visiting a webpage, logging in and unsubcscribing - all to no effect.
I've had this experience with sereral companies. Recenly with comet, who
spammed me daily. The email footer had links asking if you liked recieving
the email and also a link to unsubscribe. Responding to either had
absolutely no effect on the amount of email I recieved. I've since
blacklisted their address and won't order from them again.
Simon Finnigan
news:95idnaVUrOpTHg3R...@brightview.co.uk...
Maybe worth contacting a senior manager at each company and letting them
know that if they don`t fix their system, you have no option that to involve
the ICO.
Chris Whelan
TBH, if that was the biggest inconvenience of modern life, I wouldn't be
too upset!
If you have an ebuyer account you no longer want, then you can change the
email address in your account information to something that doesn't exist.
Your consent would have been given when you signed up to agree to the
T&C's; you did read all of those, didn't you ;-)
Of far more annoyance to me are the telephone calls I get from a computer
asking me if I was mis-sold loan insurance. This is in spite of signing
up to TPS. (And not having taken out any form of loan for at least 20
years, as it happens!)
Dean
I haven't actually had that problem with ebuyer. I have been pleased with
them and that includes their RMA service. When I did unsubscribe from
'newsletters' it stopped immediately. Comet are a different story. To add
insult, I received some more of their spam just before posting this!
>Your consent would have been given when you signed up to agree to the
>T&C's; you did read all of those, didn't you ;-)
No, I didn't read all of the T&C's (Comet's that is). However, when they
provide a mechanism to unsubscribe, I expect it to work. Otherwise, they're
wasting more of my time by leading me through futile web browsing and form
filling. Probably just another ruse to get me to visit their website.
>Of far more annoyance to me are the telephone calls I get from a computer
>asking me if I was mis-sold loan insurance. This is in spite of signing
>up to TPS. (And not having taken out any form of loan for at least 20
>years, as it happens!)
I'm signed up to TPS and sometimes get those pre-recorded calls. I think
they must originate from outside the UK as I don't imagine any UK company
would risk the fines involved these days.
Albert Ross
>I've had this experience with sereral companies. Recenly with comet, who
>spammed me daily. The email footer had links asking if you liked recieving
>the email and also a link to unsubscribe. Responding to either had
>absolutely no effect on the amount of email I recieved. I've since
>blacklisted their address and won't order from them again.
Unsubscribing simply proves the email is being read by a human and
makes your name on their mailing list more valuable when they sell it
on :(
I have told Zenith Windows to sod off numerous times to no avail.
Last week the sales manager himself, an aggressive little sod, knocked
on the door.
I told him I would NEVER do business with them again, simply on
account of their attitude.
"So I'll see you next year then?" he said. Proving my point.
I not only NEVER do business with such people but make sure that
no-one I know ever does business with them either.
Makes absolutely no difference but makes me feel a whole lot better
<G>
Albert Ross
You're kidding?
All they have to do is claim they are not making sales calls.
When I complained to TPS that they were doing nothing to stop these
calls they told me that wasn't their job, and if I complained further
they would unsubscribe me.
I've heard (don't know if true) that TPS will remove you from their
lists every few years so they can sell your details on anyway.
Mark
<spam@dev_null.com.invalid> wrote:
>On Wed, 15 Sep 2010 14:14:31 +0100, Dean <d...@spamfree.com> wrote:
>
>>On Wed, 15 Sep 2010 09:00:10 GMT, Chris Whelan wrote:
>>
>>>Of far more annoyance to me are the telephone calls I get from a computer
>>>asking me if I was mis-sold loan insurance. This is in spite of signing
>>>up to TPS. (And not having taken out any form of loan for at least 20
>>>years, as it happens!)
>>
>>I'm signed up to TPS and sometimes get those pre-recorded calls. I think
>>they must originate from outside the UK as I don't imagine any UK company
>>would risk the fines involved these days.
>
>You're kidding?
>
>All they have to do is claim they are not making sales calls.
>
>When I complained to TPS that they were doing nothing to stop these
>calls they told me that wasn't their job, and if I complained further
>they would unsubscribe me.
TPS has a very narrow remit. They don't cover silent calls, automated
calls or foreign calls for example. It is a voluntary service and
some companies choose to ignore it. The TPS might give them a
"slapped wrist" if they break the rules but that is all. After all it
is the cold calling companies that pay for the TPS. OTOH registering
with the TPS will reduce the amount of cold calls but not to zero. I
still get a couple a day on average.
>I've heard (don't know if true) that TPS will remove you from their
>lists every few years so they can sell your details on anyway.
Business numbers have to be reregistered at regular intervals.
Personal numbers should stay on until they are removed.
Mark
<spam@dev_null.com.invalid> wrote:
>On Wed, 15 Sep 2010 09:28:54 +0100, Dean <d...@spamfree.com> wrote:
>
>>I've had this experience with sereral companies. Recenly with comet, who
>>spammed me daily. The email footer had links asking if you liked recieving
>>the email and also a link to unsubscribe. Responding to either had
>>absolutely no effect on the amount of email I recieved. I've since
>>blacklisted their address and won't order from them again.
>
>Unsubscribing simply proves the email is being read by a human and
>makes your name on their mailing list more valuable when they sell it
>on :(
Many people state this but I disagree. If you have received the email
then they already have your email address. Since it costs the
spammers (virtually) nothing to send emails and most people do not
respond to them then quantity is valued over quality. I would guess
that spammers lists grow and grow and many of the addresses on those
lists would be invalid. But this does not matter.
>I have told Zenith Windows to sod off numerous times to no avail.
>
>Last week the sales manager himself, an aggressive little sod, knocked
>on the door.
>
>I told him I would NEVER do business with them again, simply on
>account of their attitude.
>
>"So I'll see you next year then?" he said. Proving my point.
>
>I not only NEVER do business with such people but make sure that
>no-one I know ever does business with them either.
>
>Makes absolutely no difference but makes me feel a whole lot better
><G>
I do the same ;-)
Jeff Gaines
wrote:
>TPS has a very narrow remit. They don't cover silent calls, automated
>calls or foreign calls for example. It is a voluntary service and
>some companies choose to ignore it. The TPS might give them a
>"slapped wrist" if they break the rules but that is all.
That's not correct, it's a criminal offence for companies to call numbers
registered with TPS.
--
Jeff Gaines Dorset UK
Indecision is the key to flexibility
Chris Whelan
[...]
> TPS has a very narrow remit. They don't cover silent calls, automated
> calls or foreign calls for example. It is a voluntary service and some
> companies choose to ignore it. The TPS might give them a "slapped
> wrist" if they break the rules but that is all.
From the TPS website:
"It is a legal requirement that all organisations (including charities,
voluntary organisations and political parties) do not make such calls to
numbers registered on the TPS unless they have your consent to do so."
Any action taken would fall under the Privacy and Electronic
Communications Regulations
Mark
<jgaines...@yahoo.co.uk> wrote:
>On 21/09/2010 in message <tgsg96tfvkov93qfd...@4ax.com> Mark
>wrote:
>
>>TPS has a very narrow remit. They don't cover silent calls, automated
>>calls or foreign calls for example. It is a voluntary service and
>>some companies choose to ignore it. The TPS might give them a
>>"slapped wrist" if they break the rules but that is all.
>
>That's not correct,
It /is/ correct. The TPS do not enforce the rules. You have to use a
different body to attempt to enforce it.
> it's a criminal offence for companies to call numbers
> registered with TPS.
Irrelevant. See above.
Albert Ross
>On Mon, 20 Sep 2010 19:37:07 +0100, Albert Ross
><spam@dev_null.com.invalid> wrote:
>
>>On Wed, 15 Sep 2010 14:14:31 +0100, Dean <d...@spamfree.com> wrote:
>>
>>>On Wed, 15 Sep 2010 09:00:10 GMT, Chris Whelan wrote:
>>>
>>>>Of far more annoyance to me are the telephone calls I get from a computer
>>>>asking me if I was mis-sold loan insurance. This is in spite of signing
>>>>up to TPS. (And not having taken out any form of loan for at least 20
>>>>years, as it happens!)
>>>
>>>I'm signed up to TPS and sometimes get those pre-recorded calls. I think
>>>they must originate from outside the UK as I don't imagine any UK company
>>>would risk the fines involved these days.
>>
>>You're kidding?
>>
>>All they have to do is claim they are not making sales calls.
>>
>>When I complained to TPS that they were doing nothing to stop these
>>calls they told me that wasn't their job, and if I complained further
>>they would unsubscribe me.
>
>TPS has a very narrow remit. They don't cover silent calls, automated
>calls or foreign calls for example.
Or sales calls which they claim are "market research"
> It is a voluntary service and
>some companies choose to ignore it. The TPS might give them a
>"slapped wrist" if they break the rules but that is all. After all it
>is the cold calling companies that pay for the TPS. OTOH registering
>with the TPS will reduce the amount of cold calls but not to zero. I
>still get a couple a day on average.
Quite. And all these calls now have "number withheld" or 0000 so you
can't track down the source
>>I've heard (don't know if true) that TPS will remove you from their
>>lists every few years so they can sell your details on anyway.
>
>Business numbers have to be reregistered at regular intervals.
>Personal numbers should stay on until they are removed.
Interesting
Albert Ross
<jgaines...@yahoo.co.uk> wrote:
>On 21/09/2010 in message <tgsg96tfvkov93qfd...@4ax.com> Mark
>wrote:
>
>>TPS has a very narrow remit. They don't cover silent calls, automated
>>calls or foreign calls for example. It is a voluntary service and
>>some companies choose to ignore it. The TPS might give them a
>>"slapped wrist" if they break the rules but that is all.
>
>That's not correct, it's a criminal offence for companies to call numbers
>registered with TPS.
"Prove it!" unless you can who will take action?
Albert Ross
<i...@dontgetlotsofspamanymore.invalid> wrote:
>On Mon, 20 Sep 2010 19:33:51 +0100, Albert Ross
><spam@dev_null.com.invalid> wrote:
>
>>On Wed, 15 Sep 2010 09:28:54 +0100, Dean <d...@spamfree.com> wrote:
>>
>>>I've had this experience with sereral companies. Recenly with comet, who
>>>spammed me daily. The email footer had links asking if you liked recieving
>>>the email and also a link to unsubscribe. Responding to either had
>>>absolutely no effect on the amount of email I recieved. I've since
>>>blacklisted their address and won't order from them again.
>>
>>Unsubscribing simply proves the email is being read by a human and
>>makes your name on their mailing list more valuable when they sell it
>>on :(
>
>Many people state this but I disagree. If you have received the email
>then they already have your email address. Since it costs the
>spammers (virtually) nothing to send emails and most people do not
>respond to them then quantity is valued over quality. I would guess
>that spammers lists grow and grow and many of the addresses on those
>lists would be invalid. But this does not matter.
Ah but if they get a resonse they *know" a human has read it and his
has not just been consigned to the bit bucket
I just mistyped that as bot bucket and corrected it, but on second
thoughts the typo was apt
>>I have told Zenith Windows to sod off numerous times to no avail.
>>
>>Last week the sales manager himself, an aggressive little sod, knocked
>>on the door.
>>
>>I told him I would NEVER do business with them again, simply on
>>account of their attitude.
>>
>>"So I'll see you next year then?" he said. Proving my point.
>>
>>I not only NEVER do business with such people but make sure that
>>no-one I know ever does business with them either.
>>
>>Makes absolutely no difference but makes me feel a whole lot better
>><G>
>
>I do the same ;-)
Isn't it annoying when you go round your neighbours and friends to
warn them off someone like that and they say
"We already know!"?
What these morons fail to comprehend is that many people have bought
stuff from them and to be fair it IS good quality (we had some Zenith
windows already installed by he previous owners) but their attitude
guarantees they will never get repeat business
I do exactly the same with online suppliers, when they take the piss
they lose any future trade. Unfortunately the supply of suckers seems
infinite.
Mark
<spam@dev_null.com.invalid> wrote:
>On Tue, 21 Sep 2010 09:59:17 +0100, Mark
><i...@dontgetlotsofspamanymore.invalid> wrote:
>
>>On Mon, 20 Sep 2010 19:33:51 +0100, Albert Ross
>><spam@dev_null.com.invalid> wrote:
>>
>>>On Wed, 15 Sep 2010 09:28:54 +0100, Dean <d...@spamfree.com> wrote:
>>>
>>>>I've had this experience with sereral companies. Recenly with comet, who
>>>>spammed me daily. The email footer had links asking if you liked recieving
>>>>the email and also a link to unsubscribe. Responding to either had
>>>>absolutely no effect on the amount of email I recieved. I've since
>>>>blacklisted their address and won't order from them again.
>>>
>>>Unsubscribing simply proves the email is being read by a human and
>>>makes your name on their mailing list more valuable when they sell it
>>>on :(
>>
>>Many people state this but I disagree. If you have received the email
>>then they already have your email address. Since it costs the
>>spammers (virtually) nothing to send emails and most people do not
>>respond to them then quantity is valued over quality. I would guess
>>that spammers lists grow and grow and many of the addresses on those
>>lists would be invalid. But this does not matter.
>
>Ah but if they get a resonse they *know" a human has read it and his
>has not just been consigned to the bit bucket
>
>I just mistyped that as bot bucket and corrected it, but on second
>thoughts the typo was apt
I doubt they try to monitor which emails may or not be read. Most
spams are sent by botnets AFAIK and it is extremely unlikely that
anyone is going to bother to monitor any "unsubscribe" links. This
would not get them a new email address.
These scum work by sending millions of emails knowing that most people
are not stupid enough to reply. They only need about a 0.001% (a
guess) success rate. In addition I can't see how confirmed email
addresses would be more "valuable" because no-one would believe them
if they claimed this when trying to sell on their spam lists.
>>>I have told Zenith Windows to sod off numerous times to no avail.
>>>
>>>Last week the sales manager himself, an aggressive little sod, knocked
>>>on the door.
>>>
>>>I told him I would NEVER do business with them again, simply on
>>>account of their attitude.
>>>
>>>"So I'll see you next year then?" he said. Proving my point.
>>>
>>>I not only NEVER do business with such people but make sure that
>>>no-one I know ever does business with them either.
>>>
>>>Makes absolutely no difference but makes me feel a whole lot better
>>><G>
>>
>>I do the same ;-)
>
>Isn't it annoying when you go round your neighbours and friends to
>warn them off someone like that and they say
>
>"We already know!"?
>
>What these morons fail to comprehend is that many people have bought
>stuff from them and to be fair it IS good quality (we had some Zenith
>windows already installed by he previous owners) but their attitude
>guarantees they will never get repeat business
>
>I do exactly the same with online suppliers, when they take the piss
>they lose any future trade. Unfortunately the supply of suckers seems
>infinite.
Agreed. And the supply of companies is not infinite. There's quite a
few online retailers (and a few high street retailers) that are now on
my "blacklist" so it is sometimes a little difficult to get what I
need.
It's also particularly frustrating when you tell someone about your
experiences to warn them and then they go ahead and use the company
anyway. Then later they moan about it.
Rob Morley
Mark <i...@dontgetlotsofspamanymore.invalid> wrote:
> I doubt they try to monitor which emails may or not be read. Most
> spams are sent by botnets AFAIK and it is extremely unlikely that
> anyone is going to bother to monitor any "unsubscribe" links. This
> would not get them a new email address.
I don't know if it still happens, but it certainly used to be the case
that spammers sold each other address lists, and confirmed addresses
were worth more than unconfirmed ones.
Albert Ross
wrote:
Also the html emails will contain web bugs etc. and probably third
party cookies and links to tracking sites that are in my HOSTS
Gaz
> They used to have a terrible reputation, have they improved?
I have found them to always be pretty good at getting the product out at the
right price at the right time. If you want computer advice, go to pcworld,
if the product breaks down their RMA system is so convuluted you might as
well just write it off.
Daniel James
> I have found them to always be pretty good at getting the product
> out at the right price at the right time.
eBuyer? They /used/ to be pretty bad at that, too. When I first ordered
from them they seemed to have a policy of holding the goods back for 3
days between "picking" and "dispatch" unless you paid a premium for
quick delivery.
Recently (in the last few years) they've been much better, and have
consistently managed to get goods to me within 18 hours (of an order
placed in the late afternoon) even when using their standard delivery.
> If you want computer advice, go to pcworld, ...
Not if you want /good/ computer advice! The only thing the staff at PC
World seem to know is which items they get the biggest commissions on.
> ... if the product breaks down their RMA system is so convuluted
> you might as well just write it off.
Are you talking about PC World, still, or are you back to eBuyer?
I've no experience of PC World's RMA scheme, but eBuyer's "eNote"
system seems to work well enough, and I've had no problem returning
items that I've bought from them (even once when I bought the wrong
thing because I hadn't researched it thoroughly enough).
Cheers,
Daniel.
Simon Finnigan
news:VA.0000010...@me.invalid...
I`ve had to return a fair bit of stuff to ebuyer (between ordering the wrong
thing, changing my mind and things breaking) and in almost every time I`ve
had good service. The one time had a problem, a quick phonecall to a
manager soon solved the problem :-)