PSS: Enterprise Server won't start, license says disabled

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Don Halvorson

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Jan 15, 2018, 2:12:33 PM1/15/18
to Uhl Company - EcoStruxure
Problem: Robert Morsfield ran into an issue with his enterprise server halting and refusing to restart. In the license administrator, the status of the ES license registers as "disabled".

System Info: SBO v1.9.1 at Doosan Bobcat

Cause: Some licenses were registered with Schneider incorrectly. The issue is between the vendor and Schneider Electric.

Solution: Submit the issue through product support. Include the Entitlement ID. They have to clear the error through the vendor.
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