The author sounds pretty beat down! I found his comment that "I've
been at this for about 10 years at three different major corporations
and I've grown weary of having to explain over and over (and over)
again the merits of usability" interesting as I believe that
fundamentally our job is to persuade. We are focusing heavily on that
topic right now at the railroad. Anyway, thanks for sharing Amy
On May 17, 10:25 am, Amy Dudgeon <
amy.dudg...@gmail.com> wrote:
>
https://docs.google.com/viewer?a=v&pid=explorer&chrome=true&srcid=0B6...