Fwd: System Admin/ Support Eng Opportunity $60-75k

[Dave Rush]

Anybody looking for work... here you go.  

Dave Rush

801.427.2652

DaveR...@Gmail.com

---------- Forwarded message ----------
From: Kodi Calvert <kcal...@consultnet.com>
Date: Wed, Feb 13, 2013 at 10:54 AM
Subject: System Admin/ Support Eng Opportunity $60-75k
To: daver...@gmail.com

 

 

Dave

 

Are you the right person for this opportunity? or do you know someone who might be? Feel free to contact me at the numbers below for more information.

 

 

 

System Administrator / Support Engineer - Asia Package

 

Direct Hire & Contract-to-Hire

 

3 Shifts available Please indicate which one you are interested in:

1^st   :  8am 5pm

2^nd  :  3pm 12am

3^rd  :  12am  -  8:80am

 

 

Pay $30 - $34/hr, D.O.E.

Range of $60k - $72k once it goes direct

  10% bonus hourly for 2^nd shift

  15% bonus hourly for 3^rd shift

 

Location: Salt Lake County, Utah

 

Great place to work:

If you want to be part of a great opportunity, great company to work with, and is experiencing sustaining growth - this is the company to work with.

If you want to chase Opportunity - this is the company to work with.

If you are tired with the grind, come be part of this team and be recognized. Get your Work/Life balance back...

 

Job Desc ( short ):

This position is to support their growing presence in China.   Supporting their Asia Pack of products/services.

End Point product support

 

 

Work with external customers calling in that purchase their services/products. They typically have 4 types of customers:

Customers backing up PCs

Customers backing up / storage of MS servers, MS SQL, MS Exchange

Pre-Paid package maintenance customers

Vault customers

Inbound calls and e-mails. This is the person that will always be available to the customer.

Typically open and work on 120 trouble tickets / month. 5-7 per day. Own the tickets and solve the trouble. They must be someone that can solve 90% of the trouble tickets they bring in. When they are not on the phone, they are researching tickets.

Similar to a Level 2 technical system support in other companies.

 

 

Required:

• 2+ yrs in a Systems Administration role, with Technical Support.
• 2+ yrs Microsoft Windows Server support experience
  • Experience with MS Exchange 2007 and newer
    • ~   OR ~
  • Experience with MS SQL 2005 and newer
• Must be Super Customer Service experienced and really get into that. Someone who wants to help the customer, whatever the problem, own the problem & solution.
• Familiar with Asia Package / Industry of technical customer support
• Background check prior to hire

Desired:

• Mandarin or Cantonese  ( anyone with one of these will move to the top of the list )
• Sonicwall CDP
• End Point Support Products
• BS Degree strongly preferred
• Scripting experience; Server, PC, windows

 

 

Soft Skills:

Enthusiastic

Confident in your technical ability, while not arrogant

Excellent customer services & can express yourself over the phone.

Culture is very big there. They need people who want to be there. Want to be part of a growing company, want to be excited to help customers, and provide support for a backup / cloud server technologies. Someone that wants to own the process from when the problem comes in, to the resolution.

 

 

 

 

Thank you, I look forward to hearing from you and am excited about the possible employment opportunity our company may be able to provide for you.

If you do not feel this is the right position for you, please feel free to pass along to any of your colleagues that might be interested.

 

Thanks again, and have a wonderful day.

 

Kodi Calvert

ConsultNet

10813 River Front Parkway Suite 150

South Jordan, UT 84095

(801) 208-3601 (Direct)

(801) 783-8861 (Cell)

 

 

 

 

 

 

 

If you would like to unsubscribe, please click here.

[Scott Call]

Thanks Dave,

What company is this?

- Scott

--
You received this message because you are subscribed to the Google Groups "Utah Free Software Users Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to ufsug+un...@googlegroups.com.
To post to this group, send email to uf...@googlegroups.com.
Visit this group at http://groups.google.com/group/ufsug?hl=en.
For more options, visit https://groups.google.com/groups/opt_out.
 
 

[Dave Rush]

No clue.  Feel free to contact the guy that sent it to me and let him know I forwarded it to you.