Industry : IT-Software / Software Services
Functional Area : IT Software - QA & Testing
Role : Testing Engineer
Keyskills : Cucumber, Selenium, Automation Testing, Manual Testing, Automation Tools, Test Strategy, SDLC, Agile, Java, Quality Assurance
2. Product Specialist (Technical Support Engineer - Day shift)
3-7 yrs. Pune...
Job Description
- 1. Minimum Bachelor degree (B.E) in Computer Science, Mechanical Engineering, Master in computer application (MCA) or related field
- 2. 4 to 7 years of experience in Windchill functionality, Administration, Implementation / Support and troubleshooting issues related to Windchill / PLM interaction with CAD (Creo, Solidworks, AutoCAD or other MCAD solutions) and/or Client-Server architecture
- 3. Knowledge in Core Java and Data base is a must
- 4. Experience in CAD (Creo, Solidworks, Catia, UGNX, AutoCAD) will be an advantage
- 5. User level with basic administration knowledge in Windows/Unix
- 6. Strong written and verbal communication skill
Required Candidate profile
Your Day-to-Day
- Provide support services to assist customers and field staff with the configuration and troubleshooting of MCAD applications (Creo, Solidworks, Catia, AutoCAD or other MCAD solutions) integrated with Windchill PLM and Visualization services.
- Provide a customer centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
- Developing expert level knowledge of the CAD Applications integrating with Windchill PLM and Visualization services.
- Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customer.
- Assist in the creation and implementation of technical training and documentation related to the above topics
- Collaborate with other offices worldwide to provide first class support for mission-critical customers
Industry : IT-Software / Software Services
Functional Area : IT Hardware, Technical Support, Telecom Engineering
Role : Technical Support Manager
Keyskills : Creo, Solidworks, AutoCAD, MCAD, Windchill, PLM, JAVA, SQL
Thanks,
Atul Kumbhar