Just upgraded to cc 2017 and I was trying to recover the project files from a previous version, yet my sounds are not playing and I can't edit my audio hardware because AE keeps crashing. Any ideas what might be going wrong? Tried reinstalling and re downloading yet no results. I have no access to "preferences" in AE since it always crashes...
Oh I apologize, I'm running Windows 10 (x64). As per crash info it simple just state that the program stops working as soon as I try to open preferences. Is there a crash report I can get or other information that could be useful?
I've done that before creating this post, I deleted the preferences files and even reinstalled and re-elected the file again. But still no success of getting into preferences. I just need to access my audio hardware cause I can't hear anything at the moment in my projects.
I install adobe aftereffect cs6 and encoder cd6 also . after that adobe after effects cc2017 work but reference file not found i prepared it and uninstall aftereffect cs6 again .
It is work good now
Win7 64x, GTX850M, 16gb ram, intel i5-4210M. Can't open any media in AE - it just crashes as soon as it gets past the splash screen and loads the windows. Version is the most recent, I guess that's CC 2017 14.1. This has only been happening recently, the past week-ish. Resetting preferences seems to fix it and then remaking my workspace, but upon closing and opening AE again the issue occurs (meaning I'd have to endlessly remake my workspaces - unless there's a way of exporting/importing after resetting prefs?)
Resetting preferences seems to fix it and then remaking my workspace, but upon closing and opening AE again the issue occurs (meaning I'd have to endlessly remake my workspaces - unless there's a way of exporting/importing after resetting prefs?)
(Was working fine this morning then the problem started a few hours later. Adobe support renamed the preferences file and that got it loading - hence my fix to reset preferences upon AE startup but problem persists every startup unless preferences are reset)
Sorry to hear about this crashing. You're on Mac OS, it seems. It's possible you need to correct folder permissions on your Adobe folders if the situation has gotten worse since you updated your OS. Check out this doc: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, an...
How are those third-party scripts docked in your interface? I was in a discussion with some folks and it seems to matter HOW they are docked. If you have the panels floating, there seems to be no problem. If they're docked, it seems to matter if they're "stacked" or not. Try changing that up.
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how do i set up 2 or more render engines for adobe cc after effects, i have installed after effects, placed the render engine .exe shortcut on my desktop, whats next to do, do i need to map a network drive for the watch folder on all the render engines?
my question is on both render engines i can see the tv screen and it says waiting for files or something and when someone sends a job to the watch folder, it sees it as it quickly shows the file names in the box were the tv shows but it doesnt get added to the render que
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