COMPUTER HELP DESK ASSISTANT IV

[ma...@ucdavis.edu]

COMPUTER HELP DESK ASSISTANT IV
Job ID
29668
Date Job Posted
9/11/2008 2:43:26 PM
Employer
UCD Graduate School Of Management
Employer Type
UCD/UCD Health Center
Category
Technical
Job Type
UCD/UCD Health Center Jobs
Job Description
Review, prioritize, and assign work orders received from automated
computing help desk system. Assist with computer equipment installation
(from scratch) and surplus equipment salvaging operations. Perform
preventive maintenance on printers, classroom audio/visual equipment,
and computing lab equipment. Provide remedial computing support to
computer users.
Job Requirements
Customer service skills, including ability to follow through on
customer
requests, answer questions, and research computing problems. Experience
with installing and configuring Windows Vista and computing
applications. Familiarity with audio/visual equipment, including
DVD/VHS
player, video projectors. Proficient in use of Microsoft Word and Excel.
Job Purpose
Assist computing support help desk operations.
Name of Student's Supervisor
Chip Mrizek
Work Type
Part-Time
Requires Background Check
No
Available Positions
1
Hours
20.0 hrs/week
Hourly Rate
$9.25/hour
Funding Source
UC Davis Jobs, UC Davis Work-Study Jobs
Time Frame
Academic Year
Start Date
End Date
6/30/2009 12:00:00 AM
Work Location
Graduate School of Management -UC Davis campus
Add'l Application Instructions
Please submit resume along with application to jo...@gsm.ucdavis.edu