Announcing the Support Community for Cisco Small Business Products and Solutions

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Jan 27, 2009, 7:49:06 PM1/27/09
to UC500 Support | UC500.org
Cisco's Small Business Support Community is a powerful Web 2.0
collaboration environment for resellers and end-users to access the
latest product and support information on Cisco's Small Business
product lines including Cisco Small Business, Cisco Small Business Pro
and classic Cisco products. Customers can access the free Support
Community to learn about best-practices, ask support questions,
participate in discussions, receive alerts on news and events, and
exchange knowledge with a network of peers and Cisco technical
experts. Visit:

http://www.cisco.com/go/smallbizsupport

The new Cisco Support Community provides the following features:

- Easy Information Access.
- Facilitates collaborative knowledge sharing of best practices,
configuration guides, tutorials, videos on demand, support Q&A etc.
- Online collaboration. Enables users to receive support information
and comments directly from Cisco Small Business technology experts and
industry peers in real-time.
- Searching and Tagging. Makes locating and accessing Small Business
support knowledge and information easy with powerful search
capabilities.
- News and Events. Offers easy access to the latest news and events on
Cisco Small Business, as well as from Community peers.
- User Reputation. Showcases Community member contributions, enabling
more active users and key contributors who receive positive feedback
from peers to be recognized and highlighted.
- Local Support. Based on Community member demand, specific forums for
country or region-specific support.

The new SMB Support Community replaces the Support Wiki space and
along with sites like UC500.com, will help you address your support
needs. Please visit us at:

http://www.cisco.com/go/smallbizsupport

The Cisco Small Business Team

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