Re: Videos appear a black box and won't play in ubuntu 11.10

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Jared Norris

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Feb 22, 2012, 4:59:53 AM2/22/12
to ubun...@lists.ubuntu.com, bob matheson
On 21 February 2012 13:41, bob matheson <uncle...@hotmail.com> wrote:
> I am running Ubuntu 11.10 on a Samsung laptop with intel i5 second
> generation processor.
>
> I update regularly when update message appears. For about a week I have had
> this problem where a video appears as a black box and will not play. This is
> a new problem, as previously everything was OK. I first noticed it on
> Ninemsn site which I refer to daily for news. I have searched the web to try
> and find a solution, but being relatively new to Ubuntu can't quite work out
> what to do.
>
> Any advice your could offer would be very much appreciated. There is not a
> great rush as you are probably very busy.
>
>
> Thanks in advance,
>
> Bob Matheson - Cairns.

Good evening all,

Bob has sent me an email with some problems that I've not encountered
before. With his permission I've forwarded this to the mailing list to
see if anyone else has experienced this issue and has some suggestions
on how to fix it. So does anyone have any ideas about how to
troubleshoot or fix the issue above?

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Regards,

Jared Norris JP(Qual) BBehSc(Psych)
https://wiki.ubuntu.com/JaredNorris

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Chris Robinson

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Feb 26, 2012, 2:06:47 AM2/26/12
to Jared Norris, ubun...@lists.ubuntu.com, bob matheson
Is this with Firefox?  It sounds like a flash problem.  I can highly recommend installing the flash-aid add-on in Firefox and letting it do its thing.  It will install the correct version of flash for the version of Firefox and the OS, removing any conflicting versions in the process.  After it has run a restart of Firefox will be required.

There have been a lot of Firefox updates recently.  Most likely something got broken along the way.

Chris


From: Jared Norris <jrno...@gmail.com>
To: ubun...@lists.ubuntu.com
Cc: bob matheson <uncle...@hotmail.com>
Sent: Wednesday, 22 February 2012 7:59 PM
Subject: Re: Videos appear a black box and won't play in ubuntu 11.10
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