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Phoebe Sibilio
Hello, long time user of paypal, first time with a question. Ive had my paypal all set up with my bank card and have been using it to pay for netflix for about 4-5 months now. However, I woke up this morning to find a email from them saying my account is on hold because they could not porcess my paypal information.
so... i check my profile there... found nothing wrong. checked my profile here... found nothing out of the ordinary. no fees owed or anything like that. Call netflix custommer service line... they tell me to make sure nothing is wrong here.
Now, i did have some trouble a month ago when netflix charged to my paypal, my paypal charged my bank.. to find no money(overspent on christmas, forgot about the incomming charge) so I had to fix those fees, which I did. So im really not sure what is wrong. is paypal angry with me and no longer allowing things to be processed through my bank account? it doesnt seem so, as ive spent money at other sites just fine. I'm really just kinda stuck and confused... any ideas?
I have exactly the same issue. Ive been a Netflix customer for years and Use PayPal for many daily transactions. Today I received an email saying payment wasnt processed, now I can only enter a credit card.
Same issue. The problem is with NETFLIX. PayPal claims Netflix changed the payment parameters so the paypal account needs to be verified by a credit card. I wasted an entire day, and got bounced back & forth. Netflix said it was Paypal's issue, and Paypal said it was Netflix. REALLY BAD CUSTOMER SERVICE due to the fact that neither company, even the supervisors did not appear to know what the heck is going on? Pathetic. 4 phone calls!!!
I transfer funds from my bank account to my paypal account. The money is just sitting there waiting for Netflix to take it, but they will not because i have no credit card? There is no reason they need one. When talking to Netflix, the CSR even said they don't need to verify a paypal account, and they could not understand why the subscription process demands a credit card. Despite this I can't complete my account with Netflix without a credit card.
Embarking on a Netflix free trial without involving your credit card is not only feasible but also convenient. The range of methods discussed here, from PayPal and virtual cards to gift cards and other streaming platforms, empowers you to embark on your streaming journey smoothly.
If you love watching and streaming movies, then you must already know about Netflix. As a subscription-based streaming service, Netflix gives users access to various movies, TV shows, documentaries, etc. The American video streaming company is the most popular worldwide, with almost 214 million subscribers in 2021.
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The entire reason I got paypal was to be able to pay for netflix, because on the website it says nothing about having to link a credit card to your paypal to be able to pay for the netflix. When you are signing up for netflix, it says "link a debti OR credit card" so I go through the whole process of verifying my debit card, thinking that I will be able to use netflix, and then I go to pay again and at the top it says "you must have a credit card to complete this transaction"
well hey. isn't that something I would have liked to know before GETTING PAY PAL IN THE FIRST PLACE OR PUTTING MY INFORMATION ONLINE.
I have the same problem, and I don't know why. The other card that is linked to my bank account is only a debit card, and Netflix regularly takes that card. But not the PayPal Debit Mastercard. This makes no sense to me, and I wonder if it is a PayPal issue or a Netflix issue?
I have a debit card linked to my paypal. i use it for WoW and spotify but when I try tot use netflix, it say there is a problem with my card. I checked my bank i have the money, so i dont see what the probelm is.
I have never had an issue with Netflix until about 2 months ago. Now twice my account has been disabled, and when I log into paypal I do not see any rejected or pending transactions.
I called Netflix and they comlain they cannot try the Paypal account again, and the guy told me there was an issue with their PCs and he could not access my account for billing purposes.
He told me to cancel my plan, then start a new one. When you do this you only have limited options. DVD by mail (1 DVD), or Live streaming. I had to add additional features later, which caused them to over bill me... then recredit me several days later. What???
It is sad because other payments to Paypal are going through without issue, on Netflix has issues. It is funny, without making any changes to my Paypal account they charged and credited me/my bank no problem when I cancelled my account and started new. I did not add a new credit card, I just cancelled and started a new plan with the same Netflix account.
I do not see what the difference is between a verified Paypal account vs a Credit/Debit Card account. Do you???
guys.. i chose to have paypal for my transactions from places like ebay and such.. but would never have used oaypal for netflix even if it was avaialble. id rather have my freedom card thanks. works JUST fine and doesn't cost me THAT much extra to load. PLUS i STILL use netflix often enough to warrant the 8.00 /m i'm paying . . no i'm not going to connect paypal and netflix. ive got enough running through this account without me adding more to it like that (handy tho the idea may be .. i still won't . call me old fashioned if you will)
The rediculous Netflix/PayPal matter continues as of this date. My situation is relatively simple. A month ago I was on tthe Netflix $4.99 DVD plan. I asked it be updated to their $7.99 plan. I received email that it was done. Then I saw that Netflix continued billing PayPal for $4.99+tax. I resubscribed to Netflix's $7.99 plan. Agaiin, I got an email showing they had upgraded my subscription. Yesterday, I saw they were still billiing at the $4.99 one. I called Netflix. Total run-around and lame excuses. Seems nothing can be done. They said it only happens with the DVD plan and not the streamiing. Very strange, don't you think. This has become a personal issue to resolve. Otherwise I'd quit. Regards, Gene
Similar problem here, a 12-year NetFlix customer. Back on June 3, 2013 I attempted to upgrade my DVD plan from 1 DVD out to 2 DVD's out. It would not accept my payment method. CSR told me there was a problem with the billings to PayPal only when upgrading. Said it would be fixed in a couple of weeks. Time passes and I forgot about it. Today, July 18th, I tried to upgrade again and STILL got the exact same problem! 7-weeks to fix a problem like this is unreasonable. I called again, and the CSR told me the same thing as before. What total BS this is. If NF wanted to fix this, they certainly could have done so in 7-weeks time and I told them so. Basically, I was told that the only way I could upgrade my account is to change to a Credit Card payment method. I told them I do not have any credit cards, but they had no solution. Sounds like NetFlix doesn't care much about their customers, regardless of how long they have been a customer or even when their customer wants to upgrade their account. Personally, I have never encountered a company so blatently apothetic in my life. I am currently exploring other DVD Rental options, like BlockBuster (who also accepts PayPal) and others.
I have been a ROKU customer for many years now and when I read these posts I have to wonder what the big deal is about having your CC on file with your ROKU account. They will never charge anything against your card unless you purchase something. I've purchased things like Premium Movie Channels to try and things like that and yes, they did charge my CC. Aside from that, they never have. So really, what's the big deal? It's actually a convenience to have that card on file because one day you'll see something you want to watch, like some movie, and all you'll have to do is click on it. ROKU will have you confirm the charge and that's it. Done. Sit back and enjoy your movie. Pay your credit card as usual. Really, it's worth it and there's no risk.
The "big deal" is that it is advertised as a no-fee tv box and then you (seemingly) can't even complete the initial set up without entering a valid credit card/paypal acct? Yes, you CAN bypass the card or paypal entry, as detailed here (and thank you!), but it is made to seem like there is no option of setting up/using the box without the card/paypal info. That is false advertising and it feels like coercion from Roku as the first experience with the company. I was quite angry that I couldn't even start the box up without having to enter my credit card?? How do I even know if I'm keeping the Roku box if I can't try it without divulging my credit card information? What if I just wanted to send it back to Amazon for a refund? What about all that information I just gave away to them? Just trust that no issue on my credit card will ever occur in the future? Naive. Companies do not invest money into actually secure databases. They don't suffer when you are hacked.
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