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Rosicler Kleckner

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Aug 2, 2024, 4:58:45 AM8/2/24

to twigevligbe

if you open the netflix app that is installed on the tv, all seems well up until the point you actually try to play a piece of media. Choose the wrong movie or show, and your tv will immediate lose all picture, and picture will not return until you either unplug the tv for a few minutes, or enter the button command "home button x5, up button, rewind x2, fast forward x2" and power back on. Choose the right film or show, and you will recieve 15 or so minutes of uninterrupted play, followed by the abrupt loss of image altogether once again.

That all is to say, the netflix app behaves differently depending on the media you select, but using it unwaveringly results in the loss of image output from your tv (and its always before you can finish your show).

moving on... we tried problem solving. Hooked our Xbox series s up to the device, and tried to run the netflix app on it instead. No luck. Immediate loss of image output by the tv, before the xbox can even fully boot up the app.

before you suggest - we have already checked for updates to both the netflix app and the tv itself. Both are up to date. We have already reset the tv (many times) and the netflix app itself, no luck.

other streaming apps that we have tried (the tubi app) works fine and no issue was experienced after 10 consecutive hours of play. It is only netflix, and it is any form of netflix that you try, be it rokus netflix or xbox's netflix. Doing other things on the xbox does not produce the issue. It is only when you try to load up netflix that the tv immediately loses picture (audio persists in all cases)

i wish you the best of luck in solving this issue, my best guess is that it is foulplay from netflix. Perhaps netflix is trying to deter consumers from roku devices, for a competitor tv company maybe. Orrrr perhaps theres no drama and your devices are just in need of some sort of update regarding Netflix software specifically. I dont understand why this issue would extend to netflix ran through external devices via the hdmi channels though.

The war for who will be the formidable Internet media player in your living room rages on, with the latest strategic move coming from Netflix's updated application for Xbox 360 that makes viewing and discovering videos and movies easier from the Microsoft entertainment console. The new features were announced Wednesday.

The goodies in the new Netflix package on the Xbox console include Kinect voice and gesture controls and a redesigned interface. Also updated are the "Recently Watched" display, Instant Queue, and recommended titles, which all show about three times as many viewing options than in the previous display. Virtually every aspect of the interface is accessible through the Kinect voice and gesture options.

Current Netflix users who are connected via their Xbox gaming consoles will have received the Netflix update in the December 6 Microsoft Xbox update. Those not currently using the Netflix application on their Xboxes can access it on Xbox Marketplace. An Xbox LIVE Gold membership ($5 per month), a high-speed Internet connection, and a Netflix unlimited streaming plan ($7.99 per month) are all required.

Also, as part of the update Brazil, Chile, Colombia and Mexico will be able to connect to netflix via their Xboxes for the first time. The UK and Ireland are expected to be similarly included in the fun in early 2012.

This all sounds pretty good, but one aspect of the update has me scratching my head a bit. "Rich interaction during play" is also featured as a new update, offering "related titles, rating capability, control of subtitles and audio settings, all simply by engaging the bottom of the screen," as video is playing.

Of course, these options likely disappear unless the console is engaged, the Xbox's version of shaking the mouse so the cursor appears. But given that the Kinect enables voice and gesture command, it doesn't seem out of the realm of possibility that a lot of unwanted interruptions could ensue, via a lot of not very helpful "options" popping up on the screen.

Netflix is one of the Web's veteran companies, founded in 1997 and debuting in the public markets in 2003. In April 2011, Netflix estimated it had 23.6 million subscribers. The Xbox 360, having sold over 57.6 million consoles as of September 2011, is one of the "big three" gaming consoles, along with the Nintendo Wii and the Playstation 3.