I recently updated to 4.9.6, and now when I try to do a full scan, it brings up the status bar, but it makes no progress. I took a look at the logs, and it says
16:05:30 INFO UI: Updating MyShows
16:05:30 INFO UI: Updating MyMovies
16:05:30 INFO UI: Updating Actions: Adding Data
16:05:30 INFO UI: Updating Actions: Rebuilding Columns
16:05:30 INFO UI: Updating Actions: Restoring State
16:05:30 INFO UI: Updating Actions: Updating CheckBoxes after action list update
16:05:31 INFO *******************************
16:05:31 INFO Starting Full TV Shows and Movies Scan for all shows and all movies...
16:05:31 INFO TV Rename is about to be busy doing Scan Full since 2023-05-23 4:26:31 PM
16:05:31 INFO Doing downloads in the foreground...
16:05:31 INFO *******************************
16:05:31 INFO Starting Background Download...
16:05:31 INFO Status on screen updated: Validating TheTVDB cache
16:05:31 INFO Status on screen updated: Calculating updates needed from TVDB
16:05:31 INFO Status on screen updated: Getting updates list from TVDB
16:05:32 INFO Obtained 500 responses from lastupdated query(2023-05-04 9:21:51 AM) #1 - until 2023-05-04 10:04:55 AM (1683209095)
16:05:33 INFO Obtained 500 responses from lastupdated query(2023-05-04 9:21:51 AM) #2 - until 2023-05-04 10:36:03 AM (1683210963)
16:05:35 INFO Obtained 500 responses from lastupdated query(2023-05-04 9:21:51 AM) #3 - until 2023-05-04 10:58:15 AM (1683212295)
16:05:36 INFO Obtained 500 responses from lastupdated query(2023-05-04 9:21:51 AM) #4 - until 2023-05-04 11:21:46 AM (1683213706)
16:05:37 INFO Obtained 500 responses from lastupdated query(2023-05-04 9:21:51 AM) #5 - until 2023-05-04 11:43:33 AM (1683215013)
And will just continue repeating that message until I cancel the scan. I thought it may be because there may have been an issue with TVDB, but it seems to be working. I thought it may just be overloaded, so I tried periodically throughout the day, but keep getting the same response. I cannot say with any certainty that it worked prior to updating, as I had not run the service in a week or more, but it was working at some point in the past. If I am understanding the logs at all, it may be suggesting that the last time I used it was 2023-05-04, which could be accurate.
I am relatively new to all of this, so any help would be greatly appreciated.
Thank in advance.