In regards to your second point, the people complaining the most strongly were theatre people, who (as far as I know) were connected and aware. They just "didn't know where to find it," despite the news about the online broadcast being plastered all over every major theatre site. The Tonycast is (rightly*) low-rated every year, but was considered enough of a prestige show to air, even if it is not much more than an infomercial for New York tourism.
As for the WTFness of the broadcast, television directors still, after more than fifty years, still haven't figured out that the directors and choreographers who work on Broadway are generally very good at what they do, and have staged their plays to look good from the front. They don't need the "help" of swooping cameras, dramatic angles, or (worst of all) reaction shots of the crowd to make them dynamic. I'm not saying "plop a camera eighth row center and lock it down," but I am saying that the hard work has been done for them and they don't have to reinvent the wheel.
(*Again, it's awarding a very small number of people who work in a very small part of one island on the east coast. I read someone in the industry describe it as "bodega owners giving awards to each other." As a reflection of what's actually happening in the American theatre -- or even in the rest of NYC -- it's pretty useless. Case in point: "The Inheritance," which won Best Play. It's an American story by an American writer, but no one in New York cared about it until it was done in London. The same play with its original cast and staging would have been of no interest to a commercial producer, because it didn't have Brits doing crappy "American" accents.)
--Dave Sikula