Problems on Log In

[Martin Iñiguez]

I am trying to Log in with two different credentials (for the first time in both of them) and it does not go through. I try to recover the passwords but no emails go back to my email address. Is it an issue of having to wait for the accounts to be validated? How may I speed up this process?

Thanks

[Courtiol, Julie]

Hi Martin,

Yes, individual account needs to be validated on our side.

Individual accounts are mainly used for collaborative work.

You can simply use the default credentials: admin/pass.

Best,

Julie

---Best regards,

Dr. Julie Courtiol

Scientific Manager, Brain Simulation Section

Charité - Universitätsmedizin Berlin

Berlin Institut of Health

Brain Simulation

Robert-Kosh-Platz 4

Charitéplatz 1 | 10117 Berlin | Germany

julie.c...@bih-charite.de - www.brainsimulation.org

Twitter: @Courtioljulie

LinkedIn: juliecourtiol

---

De : tvb-...@googlegroups.com <tvb-...@googlegroups.com> de la part de Martin Iñiguez <martinin...@gmail.com>
Envoyé : jeudi 6 octobre 2022 11:16:23
À : TVB Users
Objet : [ext] [TVB] Problems on Log In

 

I am trying to Log in with two different credentials (for the first time in both of them) and it does not go through. I try to recover the passwords but no emails go back to my email address. Is it an issue of having to wait for the accounts to be validated? How may I speed up this process?

Thanks

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