Fail to install TVB on Win10

[Wang Xiule]

Hi,

I met some problems while installing TV. I searched previous posts and no solutions can be found. The problems are followings.

1. After doulbe-clicking tvb-start.bat, a lot of errors appeared as attached.

2.Unable to validate the path of MATLAB.

Logs are also attached for your reference.

Thank you.

Wang

[Lia Domide]

Dear Wang,

Thank you for sharing these with us. Indeed the Matlab doesn't seem to be validated, due to some permission error.

The other messages that you see (resulted after missing matlab), are only warnings, thus please ignore them.

In this case I suggest you simply leave the Matlab path input field completely empty and proceed with TVB.

Perhaps running tvb_stop, tvb_clean and only afterwards tvb_start will be necessary.

Best,

Lia.

[Wang Xiule]

Hi Lia,

Thank you for you message.

I left the Matlab path input field empty, but it still does not work. Please find the screenshot.

[Lia Domide]

Dear Wang,

Have you tried the stop+clean+restart suite mentioned earlier ?

If so, please send the latest web_app log file again.

Best,

Lia

[Wang Xiule]

Dear Lia,

Yes,I did.

Please find the web_app log file in the attatchment.Thank you.

Best regard,

Wang

[Lia Domide]

Hi Wang,

The log file you post mentions a TEMP folder that should be present when you first run TVB and save settings.  

Can you try again the clean command, and additionally delete manually (some are hidden files/folders, please use the command to delete or a tool that shows them even when hidden, like terminal):

~/.tvb.configuration 

~/TVB 

~/.tvb-temp 

and then try to start TVB again?

Best,

Lia

[Wang Xiule]

Dear Lia,

The problem is fiexed with you technical support. I will start a new journey. Thank you.

Best,

Wang