FW: Your Incident No.50079 has been resolved

[Janaronson Nagarajah]

For your action.

Keep me posted. Thanks.

-----Original Message-----
From: Azwan Abdullah
Sent: Thursday, April 10, 2014 2:54 PM
To: Janaronson Nagarajah
Cc: Group TLSC ICT Helpdesk
Subject: RE: Your Incident No.50079 has been resolved

Hi Ronson,

Can you please ask the student to login the PC? I went there yesterday to test but the room is locked.

Thank you.

Best Regards,
AZWAN BIN ABDULLAH
ICT Department
 +6(03) 5629 5521  +6(03) 5629 5533
+ azwan.a...@taylors.edu.my
 Think before you print. Go paperless.

-----Original Message-----
From: Janaronson Nagarajah
Sent: Tuesday, 8 April, 2014 2:44 PM
To: Azwan Abdullah
Cc: Group TLSC ICT Helpdesk
Subject: RE: Your Incident No.50079 has been resolved

Hi Azwan,

Student Life Centre, Block B, Level 1.

Thanks,
Ronson

-----Original Message-----
From: Azwan Abdullah
Sent: Tuesday, April 08, 2014 2:43 PM
To: Janaronson Nagarajah
Cc: Group TLSC ICT Helpdesk
Subject: RE: Your Incident No.50079 has been resolved

Dear Ronson,

Where is the room located? Which block and level.

Thank you.

Best Regards,
AZWAN BIN ABDULLAH
ICT Department
 +6(03) 5629 5521  +6(03) 5629 5533
+ azwan.a...@taylors.edu.my
 Think before you print. Go paperless.

-----Original Message-----
From: Janaronson Nagarajah
Sent: Tuesday, 8 April, 2014 2:18 PM
To: Group TLSC ICT Helpdesk
Cc: ITSMadmin
Subject: RE: Your Incident No.50079 has been resolved

Hi ICT,

Just a note that the below with regards to the internet access in Student Council Room is still not resolve.

Thanks,
Ronson

-----Original Message-----
From: itsm...@taylors.edu.my [mailto:itsm...@taylors.edu.my]
Sent: Friday, April 04, 2014 5:43 PM
To: Janaronson Nagarajah
Subject: Your Incident No.50079 has been resolved

DearJanaronson Nagarajah ,

Your Incident No. 50079 has been resolved.

The recorded Incident details:
Internet Access problem.

Has resolution details:
Update antivirus definitions.

Should the Incident not be resolved, please contact the Service Desk. This Incident will be automatically closed in 7 days.

Regards,
Helpdesk, ITSM Business Rules
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