TURN server in ubuntu is not working

[tsujit pathak]

I set up turnserver in Ubuntu 14.04.3 LTS I followed the instruction from https://github.com/coturn/rfc5766-turn-server/

i dowloaded turnserver-3.2.5.9-debian-wheezy-ubuntu-mint-x86-64bits.tar.gz
from http://turnserver.open-sys.org/downloads/v3.2.5.9/ and setup according to provided instruction.

after installing i change the /etc/turnserver.conf and uncomment following lines:

fignerprint
lt-cred-mech
realm (i set my domain name)

on etc/turnuserdb.conf i added plain username and password
when i run turnserver using command 'turnserver' it prints log as

0: log file opened: /var/tmp/turn_14007_2016-05-17.log
0: 
RFC 3489/5389/5766/5780/6062/6156 STUN/TURN Server
Version Citrix-3.2.5.9 'Marshal West'
0: 
Max number of open files/sockets allowed for this process: 4096
0: 
Due to the open files/sockets limitation,
max supported number of TURN Sessions possible is: 2000 (approximately)
0: 

==== Show him the instruments, Practical Frost: ====

0: TLS supported
0: DTLS supported
0: Redis supported
0: PostgreSQL supported
0: MySQL supported
0: OpenSSL compile-time version 0x1000105f: fresh enough
0: Default Net Engine version: 2 (UDP thread per network endpoint)

=====================================================

0: Config file found: /etc/turnserver.conf
0: Config file found: /etc/turnserver.conf
0: Config file found: /etc/turnuserdb.conf
0: WARNING: cannot find certificate file: turn_server_cert.pem (1)
0: WARNING: cannot start TLS and DTLS listeners because certificate file is not set properly
0: WARNING: cannot find private key file: turn_server_pkey.pem (1)
0: WARNING: cannot start TLS and DTLS listeners because private key file is not set properly
0: NO EXPLICIT LISTENER ADDRESS(ES) ARE CONFIGURED
0: ===========Discovering listener addresses: =========
0: Listener address to use: 127.0.0.1
0: Listener address to use: 10.240.0.2
0: =====================================================
0: Total: 1 'real' addresses discovered
0: =====================================================
0: NO EXPLICIT RELAY ADDRESS(ES) ARE CONFIGURED
0: ===========Discovering relay addresses: =============
0: Relay address to use: 10.240.0.2
0: =====================================================
0: Total: 1 relay addresses discovered
0: =====================================================
Cannot create pid file: /var/run/turnserver.pid: Permission denied
0: Cannot create pid file: /var/run/turnserver.pid
0: pid file created: /var/tmp/turnserver.pid
0: IO method (main listener thread): epoll (with changelist)
0: Wait for relay ports initialization...
0:   relay 10.240.0.2 initialization...
0:   relay 10.240.0.2 initialization done
0: Relay ports initialization done
0: IO method (general relay thread): epoll (with changelist)
0: turn server id=0 created
0: Total UDP servers: 1
0: Total General servers: 1
0: IO method (cli thread): epoll (with changelist)
0: IO method (auth thread): epoll (with changelist)
 i have setup ice servers list in client as

iceServers: [
       {
         url: 'stun:stun.l.google.com:19302'

        },
        {
          url: self.config.turn.host,
          username: self.config.turn.username,
          password: self.config.turn.password
        }]

Here, when user calls from mobile, web user is supposed to see the video from mobile device. And it works fine on wifi network Now the problem is when i tried to call from 3g network or 4g network call will be established but there is no transfer of data(video). Screen gets black.
I also tried to check different link to check if my turnserver is running. Easy way to test TURN serverand it says that the turnserver is not running.
I am confused if really my turnserver is not running or switching between stun and turn is not working.

[Sachin Mutthe Patil]

Hello,

I am also getting the same problem. Let me know if anyone gets the solution.

Regards,

Sachin

[Silvia Pfeiffer]

Not sure if you noticed it, but your first line had a typo:

fignerprint

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[tsujit pathak]

Hello Everyone,

i FIXED the issue by adding turnserver publicly. 

Before it  was in one instance of my server which was not public. When i configured it in a instance which is publicly visible, turn server works fine.

> email to
> turn-server-project-rfc5766-turn-server+unsubscribe@googlegroups.com.

> To post to this group, send email to

> turn-server-project-rfc5766-turn-...@googlegroups.com.

> Visit this group at
> https://groups.google.com/group/turn-server-project-rfc5766-turn-server.
> For more options, visit https://groups.google.com/d/optout.

--

Sujit Pathak

Co-founder

inGrails
Ranibari, Kathmandu 

+977 - (984) 9290363