it doesnt work

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u_q6c

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Sep 12, 2023, 11:47:33 AM9/12/23
to tunnelbli...@googlegroups.com
when i connect to my vpn it says its connected but it turns off my internet entirely 
*Tunnelblick: macOS 12.5 (21G72); Tunnelblick 3.8.8d (build 5779); prior version 3.8.8c (build 5778); Admin user
git commit 85e5c2eda41b9d2367be4e51c90a649ffef3f887 + uncommitted changes:
?? ../third_party/sources/IOUserEthernetController.h
The Tunnelblick.app process is not being translated (arm64)
System Integrity Protection is enabled
Model: iMac21,1

Configuration nl-ams.prod.surfshark.comsurfshark_openvpn_udp

"Sanitized" condensed configuration file for /Users/u_q6c/Library/Application Support/Tunnelblick/Configurations/nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk:

client
dev tun
proto udp
remote 193.176.31.69 1194
resolv-retry infinite
remote-random
nobind
tun-mtu 1500
tun-mtu-extra 32
mssfix 1450
persist-key
persist-tun
ping 15
ping-restart 0
ping-timer-rem
reneg-sec 0
remote-cert-tls server
auth-user-pass
verb 3
pull
fast-io
cipher AES-256-CBC
auth SHA512
<ca>
[Security-related line(s) omitted]
</ca>
key-direction 1
<tls-auth>
[Security-related line(s) omitted]
</tls-auth>


================================================================================

Files in nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk:
      Contents/Resources/config.ovpn

================================================================================

Tunnelblick Kext Policy Data:



================================================================================

Configuration preferences:

-keychainHasUsernameAndPassword = 1
-notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0
-consecutiveSuccessfulIPAddressChanges = 3
-loginWindowSecurityTokenCheckboxIsChecked = 0
-lastConnectionSucceeded = 0

================================================================================

Wildcard preferences:

-notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0

================================================================================

Program preferences:

skipWarningAboutDnsProblems = 1
launchAtNextLogin = 1
tunnelblickVersionHistory = (
    "3.8.8d (build 5779)",
    "3.8.8c (build 5778)",
    "3.8.8b (build 5777)",
    "3.8.8a (build 5776)",
    "3.8.8 (build 5775)",
    "3.8.7a (build 5770)"
)
lastLaunchTime = 716222893.863202
showConnectedDurations = 1
lastLanguageAtLaunchWasRTL = 0
connectionWindowDisplayCriteria = showWhenConnectingAndConnected
maxLogDisplaySize = 10485760
lastConnectedDisplayName = uk-lon.prod.surfshark.comsurfshark_openvpn_udp
keyboardShortcutIndex = 1
updateCheckAutomatically = 1
NSWindow Frame ConnectingWindow = 925 778 389 217 0 0 2240 1235
NSWindow Frame SUUpdateAlert = 810 642 620 398 0 0 2240 1235
detailsWindowFrameVersion = 5779
detailsWindowFrame = {{660, 549}, {920, 522}}
detailsWindowLeftFrame = {{0, 0}, {167, 402}}
detailsWindowViewIndex = 0
detailsWindowConfigurationsTabIdentifier = log
leftNavSelectedDisplayName = nl-ams.prod.surfshark.comsurfshark_openvpn_udp
AdvancedWindowTabIdentifier = connectingAndDisconnecting
haveDealtWithOldTunTapPreferences = 1
haveDealtWithAlwaysShowLoginWindow = 1
haveDealtWithOldLoginItem = 1
haveDealtWithAfterDisconnect = 1
SUEnableAutomaticChecks = 1
SUScheduledCheckInterval = 86400
SULastCheckTime = 2023-09-12 2:50:18 PM +0000
SUHasLaunchedBefore = 1

================================================================================

Forced preferences:

(None)

================================================================================

Deployed forced preferences:

(None)

================================================================================

Tunnelblick Log:

2023-09-12 17:57:12.351025 *Tunnelblick: macOS 12.5 (21G72); Tunnelblick 3.8.8d (build 5779); prior version 3.8.8c (build 5778)
2023-09-12 17:57:12.813885 *Tunnelblick: Attempting connection with nl-ams.prod.surfshark.comsurfshark_openvpn_udp using shadow copy; Set nameserver = 769; monitoring connection
2023-09-12 17:57:12.815013 *Tunnelblick: openvpnstart start nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk 58533 769 0 1 0 34652464 -ptADGNWradsgnw 2.5.9-openssl-1.1.1v <password>
2023-09-12 17:57:12.847590 *Tunnelblick: openvpnstart starting OpenVPN
2023-09-12 17:57:13.349198 DEPRECATED OPTION: --cipher set to 'AES-256-CBC' but missing in --data-ciphers (AES-256-GCM:AES-128-GCM). Future OpenVPN version will ignore --cipher for cipher negotiations. Add 'AES-256-CBC' to --data-ciphers or change --cipher 'AES-256-CBC' to --data-ciphers-fallback 'AES-256-CBC' to silence this warning.
2023-09-12 17:57:13.350008 OpenVPN 2.5.9 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Aug  4 2023
2023-09-12 17:57:13.350083 library versions: OpenSSL 1.1.1v  1 Aug 2023, LZO 2.10
2023-09-12 17:57:13.351556 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:58533
2023-09-12 17:57:13.351596 Need hold release from management interface, waiting...
2023-09-12 17:57:14.081069 *Tunnelblick: openvpnstart log:
     OpenVPN started successfully.
     Command used to start OpenVPN (one argument per displayed line):
          /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.5.9-openssl-1.1.1v/openvpn
          --daemon
          --log /Library/Application Support/Tunnelblick/Logs/-SUsers-Su_q6c-SLibrary-SApplication Support-STunnelblick-SConfigurations-Snl--ams.prod.surfshark.comsurfshark_openvpn_udp.tblk-SContents-SResources-Sconfig.ovpn.769_0_1_0_34652464.58533.openvpn.log
          --cd /Library/Application Support/Tunnelblick/Users/u_q6c/nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk/Contents/Resources
          --machine-readable-output
          --setenv IV_GUI_VER "net.tunnelblick.tunnelblick 5779 3.8.8d (build 5779)"
          --verb 3
          --config /Library/Application Support/Tunnelblick/Users/u_q6c/nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk/Contents/Resources/config.ovpn
          --setenv TUNNELBLICK_CONFIG_FOLDER /Library/Application Support/Tunnelblick/Users/u_q6c/nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk/Contents/Resources
          --verb 3
          --cd /Library/Application Support/Tunnelblick/Users/u_q6c/nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk/Contents/Resources
          --management 127.0.0.1 58533 /Library/Application Support/Tunnelblick/Mips/nl-ams.prod.surfshark.comsurfshark_openvpn_udp.tblk.mip
          --management-query-passwords
          --management-hold
          --script-security 2
          --route-up /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw
          --down /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw
2023-09-12 17:57:14.090009 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:58533
2023-09-12 17:57:14.118590 MANAGEMENT: CMD 'pid'
2023-09-12 17:57:14.118667 MANAGEMENT: CMD 'auth-retry interact'
2023-09-12 17:57:14.118697 MANAGEMENT: CMD 'state on'
2023-09-12 17:57:14.118723 MANAGEMENT: CMD 'state'
2023-09-12 17:57:14.118763 MANAGEMENT: CMD 'bytecount 1'
2023-09-12 17:57:14.119889 *Tunnelblick: Established communication with OpenVPN
2023-09-12 17:57:14.129205 *Tunnelblick: >INFO:OpenVPN Management Interface Version 3 -- type 'help' for more info
2023-09-12 17:57:14.130009 MANAGEMENT: CMD 'hold release'
2023-09-12 17:57:14.140046 *Tunnelblick: Obtained VPN username and password from the Keychain
2023-09-12 17:57:14.141224 MANAGEMENT: CMD 'username "Auth" "6yR9y7maksRRwEJPKWEXWq83"'
2023-09-12 17:57:14.141324 MANAGEMENT: CMD 'password [...]'
2023-09-12 17:57:14.143482 WARNING: --ping should normally be used with --ping-restart or --ping-exit
2023-09-12 17:57:14.143575 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2023-09-12 17:57:14.145522 Outgoing Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2023-09-12 17:57:14.145582 Incoming Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2023-09-12 17:57:14.145773 TCP/UDP: Preserving recently used remote address: [AF_INET]193.176.31.69:1194
2023-09-12 17:57:14.145870 Socket Buffers: R=[786896->786896] S=[9216->9216]
2023-09-12 17:57:14.145901 UDP link local: (not bound)
2023-09-12 17:57:14.145919 UDP link remote: [AF_INET]193.176.31.69:1194
2023-09-12 17:57:14.145946 MANAGEMENT: >STATE:1694530634,WAIT,,,,,,
2023-09-12 17:58:14.952006 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2023-09-12 17:58:14.952356 TLS Error: TLS handshake failed
2023-09-12 17:58:14.952549 SIGUSR1[soft,tls-error] received, process restarting
2023-09-12 17:58:14.952569 MANAGEMENT: >STATE:1694530694,RECONNECTING,tls-error,,,,,
2023-09-12 17:58:14.968565 MANAGEMENT: CMD 'hold release'
2023-09-12 17:58:14.968775 WARNING: --ping should normally be used with --ping-restart or --ping-exit
2023-09-12 17:58:14.968969 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2023-09-12 17:58:14.969194 Outgoing Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2023-09-12 17:58:14.969218 Incoming Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2023-09-12 17:58:14.969416 TCP/UDP: Preserving recently used remote address: [AF_INET]193.176.31.69:1194
2023-09-12 17:58:14.969524 Socket Buffers: R=[786896->786896] S=[9216->9216]
2023-09-12 17:58:14.969574 UDP link local: (not bound)
2023-09-12 17:58:14.969593 UDP link remote: [AF_INET]193.176.31.69:1194
2023-09-12 17:58:14.969626 MANAGEMENT: >STATE:1694530694,WAIT,,,,,,
2023-09-12 17:58:14.969996 MANAGEMENT: CMD 'hold release'
2023-09-12 17:58:24.452832 *Tunnelblick: Disconnecting; VPN Details… window disconnect button pressed
2023-09-12 17:58:24.765135 *Tunnelblick: Disconnecting using 'kill'
2023-09-12 17:58:25.087333 event_wait : Interrupted system call (code=4)
2023-09-12 17:58:25.088085 SIGTERM[hard,] received, process exiting
2023-09-12 17:58:25.088140 MANAGEMENT: >STATE:1694530705,EXITING,SIGTERM,,,,,
2023-09-12 17:58:25.547683 *Tunnelblick: Expected disconnection occurred.

================================================================================

Down log:

17:50:14 *Tunnelblick:  **********************************************
17:50:14 *Tunnelblick:  Start of output from client.down.tunnelblick.sh
17:50:14 *Tunnelblick:  Cancelled monitoring system configuration changes
17:50:14 *Tunnelblick:  Restored State:DNS
17:50:14 *Tunnelblick:  Removed Setup:DNS
17:50:14 *Tunnelblick:  Removed State:SMB
17:50:14 *Tunnelblick:  Restored DNS and SMB settings
17:50:14 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Ethernet"
17:50:14 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Thunderbolt Bridge"
17:50:15 *Tunnelblick:  Re-enabled IPv6 (automatic) for "NordVPN NordLynx"
17:50:15 *Tunnelblick:  Re-enabled IPv6 (automatic) for "NordVPN NordLynx 2"
17:50:15 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Surfshark. WireGuard"
17:50:15 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Surfshark. OpenVPN (TCP)"
17:50:15 *Tunnelblick:  Flushed the DNS cache with dscacheutil -flushcache
17:50:15 *Tunnelblick:  Notified mDNSResponder that the DNS cache was flushed
17:50:15 *Tunnelblick:  End of output from client.down.tunnelblick.sh
17:50:15 *Tunnelblick:  **********************************************

================================================================================

Previous down log:

17:47:24 *Tunnelblick:  **********************************************
17:47:24 *Tunnelblick:  Start of output from client.down.tunnelblick.sh
17:47:24 *Tunnelblick:  Cancelled monitoring system configuration changes
17:47:24 *Tunnelblick:  Restored State:DNS
17:47:24 *Tunnelblick:  Removed Setup:DNS
17:47:24 *Tunnelblick:  Removed State:SMB
17:47:24 *Tunnelblick:  Restored DNS and SMB settings
17:47:24 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Ethernet"
17:47:24 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Thunderbolt Bridge"
17:47:24 *Tunnelblick:  Re-enabled IPv6 (automatic) for "NordVPN NordLynx"
17:47:24 *Tunnelblick:  Re-enabled IPv6 (automatic) for "NordVPN NordLynx 2"
17:47:24 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Surfshark. WireGuard"
17:47:24 *Tunnelblick:  Re-enabled IPv6 (automatic) for "Surfshark. OpenVPN (TCP)"
17:47:24 *Tunnelblick:  Flushed the DNS cache with dscacheutil -flushcache
17:47:24 *Tunnelblick:  Notified mDNSResponder that the DNS cache was flushed
17:47:24 *Tunnelblick:  End of output from client.down.tunnelblick.sh
17:47:24 *Tunnelblick:  **********************************************

================================================================================

Network services:

An asterisk (*) denotes that a network service is disabled.
Ethernet
Wi-Fi
Thunderbolt Bridge
NordVPN NordLynx
NordVPN NordLynx 2
Surfshark. WireGuard
Surfshark. OpenVPN (TCP)

Wi-Fi Power (en1): On

================================================================================

ifconfig output:

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP>
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
nd6 options=201<PERFORMNUD,DAD>
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
anpi0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=400<CHANNEL_IO>
ether 52:d8:a3:1a:18:e5
inet6 fe80::50d8:a3ff:fe1a:18e5%anpi0 prefixlen 64 scopeid 0x4
nd6 options=201<PERFORMNUD,DAD>
media: none
status: inactive
anpi1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=400<CHANNEL_IO>
ether 52:d8:a3:1a:18:e6
inet6 fe80::50d8:a3ff:fe1a:18e6%anpi1 prefixlen 64 scopeid 0x5
nd6 options=201<PERFORMNUD,DAD>
media: none
status: inactive
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=50b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV,CHANNEL_IO>
ether 50:ed:3c:f2:d3:19
nd6 options=201<PERFORMNUD,DAD>
media: autoselect (none)
status: inactive
en4: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=400<CHANNEL_IO>
ether 52:d8:a3:1a:18:c5
nd6 options=201<PERFORMNUD,DAD>
media: none
status: inactive
en5: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=400<CHANNEL_IO>
ether 52:d8:a3:1a:18:c6
nd6 options=201<PERFORMNUD,DAD>
media: none
status: inactive
en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
options=460<TSO4,TSO6,CHANNEL_IO>
ether 36:19:36:5f:37:00
media: autoselect <full-duplex>
status: inactive
en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
options=460<TSO4,TSO6,CHANNEL_IO>
ether 36:19:36:5f:37:04
media: autoselect <full-duplex>
status: inactive
ap1: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=400<CHANNEL_IO>
ether 72:ed:3c:f2:cc:78
nd6 options=201<PERFORMNUD,DAD>
media: autoselect
status: inactive
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=6463<RXCSUM,TXCSUM,TSO4,TSO6,CHANNEL_IO,PARTIAL_CSUM,ZEROINVERT_CSUM>
ether 50:ed:3c:f2:cc:78
inet6 fe80::1828:b926:79ca:f92%en1 prefixlen 64 secured scopeid 0xc
inet 192.168.1.64 netmask 0xffffff00 broadcast 192.168.1.255
nd6 options=201<PERFORMNUD,DAD>
media: autoselect
status: active
awdl0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
options=400<CHANNEL_IO>
ether e6:55:94:e1:60:e0
inet6 fe80::e455:94ff:fee1:60e0%awdl0 prefixlen 64 scopeid 0xd
nd6 options=201<PERFORMNUD,DAD>
media: autoselect
status: active
llw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=400<CHANNEL_IO>
ether e6:55:94:e1:60:e0
inet6 fe80::e455:94ff:fee1:60e0%llw0 prefixlen 64 scopeid 0xe
nd6 options=201<PERFORMNUD,DAD>
media: autoselect
status: active
bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=63<RXCSUM,TXCSUM,TSO4,TSO6>
ether 36:19:36:5f:37:00
Configuration:
id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0
maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200
root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0
ipfilter disabled flags 0x0
member: en2 flags=3<LEARNING,DISCOVER>
       ifmaxaddr 0 port 9 priority 0 path cost 0
member: en3 flags=3<LEARNING,DISCOVER>
       ifmaxaddr 0 port 10 priority 0 path cost 0
nd6 options=201<PERFORMNUD,DAD>
media: <unknown type>
status: inactive
utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000
inet6 fe80::1cfa:2d73:508e:7630%utun0 prefixlen 64 scopeid 0x10
nd6 options=201<PERFORMNUD,DAD>
utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380
inet6 fe80::4d47:11e9:4343:d3a4%utun1 prefixlen 64 scopeid 0x11
nd6 options=201<PERFORMNUD,DAD>
utun2: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1000
inet6 fe80::ce81:b1c:bd2c:69e%utun2 prefixlen 64 scopeid 0x12
nd6 options=201<PERFORMNUD,DAD>
utun3: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1500
options=6463<RXCSUM,TXCSUM,TSO4,TSO6,CHANNEL_IO,PARTIAL_CSUM,ZEROINVERT_CSUM>

================================================================================

Non-Apple kexts that are loaded:

Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>

================================================================================

Quit Log:

2023-09-12 17:47:29.639248 applicationShouldTerminate: termination because of shutdown; delayed until 'shutdownTunnelblick' finishes)
2023-09-12 17:47:29.725158 shutDownTunnelblick: started.
2023-09-12 17:47:29.725846 shutDownTunnelblick: Starting cleanup.
2023-09-12 17:47:29.726525 cleanup: Entering cleanup
2023-09-12 17:47:29.730021 synchronized user defaults
2023-09-12 17:47:30.034317 Set up flag files for shutting down the computer and expecting all configurations to be disconnected
2023-09-12 17:47:30.035681 doDisconnectionsForShuttingDownComputer: Set 'expect disconnect 1 ALL'
2023-09-12 17:47:30.036893 Started disconnecting all configurations
2023-09-12 17:47:30.038149 Skipping cleanup because computer is shutting down or restarting
2023-09-12 17:47:30.039287 shutDownTunnelblick: Cleanup finished.
2023-09-12 17:47:30.040420 Finished shutting down Tunnelblick; allowing termination

================================================================================

Traces Log:


================================================================================

Console Log:


Tunnelblick developer

unread,
Sep 12, 2023, 12:20:32 PM9/12/23
to tunnelblick-discuss
Try installing Tunnelblick 8.8.8b from the Deprecated Downloads page, then restart your computer.

michelle curran

unread,
Sep 12, 2023, 4:05:14 PM9/12/23
to tunnelbli...@googlegroups.com
We have tried that and it still will not upload. It keeps asking for configuration codes
Please help in simple laymans language 
Michelle Curran


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Tunnelblick developer

unread,
Sep 12, 2023, 11:47:15 PM9/12/23
to tunnelblick-discuss
Do you understand what it’s saying at
?

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