Password Issue

[Tania Vazquez]

Good morning, 

I can not reconnect TunnelBlick after I my computer is asleep. When I open my TunnelBlick windows it shows "Waiting for password" and shows a timer. My  username and password are saved in the keychain.  I cannot find a solution to the problem.  How can I correct this issue?

*Tunnelblick: macOS 10.14.6 (18G9323); Tunnelblick 3.8.8a (build 5776); prior version 3.8.7a (build 5770); Admin user

git commit 6e38647ea05b2c04c4d0c9888ef97fce672df8b9 + uncommitted changes:

?? ../third_party/sources/IOUserEthernetController.h 

The Tunnelblick.app process is not being translated (x86_64)

System Integrity Protection is enabled

Model: MacBookPro14,1

Configuration us-free-01.protonvpn.net.udp

"Sanitized" condensed configuration file for /Library/Application Support/Tunnelblick/Shared/us-free-01.protonvpn.net.udp.tblk:

client

dev tun

proto udp

remote 156.146.51.129 5060

remote 156.146.51.129 5060

remote 156.146.51.129 80

remote 156.146.51.129 443

remote 156.146.51.129 80

remote 156.146.51.129 443

remote 156.146.51.129 80

remote 156.146.51.129 443

remote 156.146.51.129 5060

remote 156.146.51.129 4569

remote 156.146.51.129 1194

remote 156.146.51.129 443

remote 156.146.51.129 80

remote 156.146.51.129 1194

remote 156.146.51.129 1194

remote 156.146.51.129 4569

remote 156.146.51.129 5060

remote 156.146.51.129 1194

remote 156.146.51.129 4569

remote 156.146.51.129 4569

server-poll-timeout 20

remote-random

resolv-retry infinite

nobind

cipher AES-256-CBC

auth SHA512

verb 3

setenv CLIENT_CERT 0

tun-mtu 1500

tun-mtu-extra 32

mssfix 1450

persist-key

persist-tun

reneg-sec 0

remote-cert-tls server

auth-user-pass

pull

fast-io

<ca>

[Security-related line(s) omitted]

</ca>

key-direction 1

<tls-auth>

[Security-related line(s) omitted]

</tls-auth>

================================================================================

Files in us-free-01.protonvpn.net.udp.tblk:

      Contents/Resources/config.ovpn

================================================================================

Tunnelblick Kext Policy Data:

================================================================================

Configuration preferences:

-keychainHasUsernameAndPassword = 1

-notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0

-loginWindowSecurityTokenCheckboxIsChecked = 0

-lastConnectionSucceeded = 0

================================================================================

Wildcard preferences:

-notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0

================================================================================

Program preferences:

launchAtNextLogin = 1

tunnelblickVersionHistory = (

    "3.8.8a (build 5776)",

    "3.8.7a (build 5770)"

)

lastLaunchTime = 704072975.568835

lastLanguageAtLaunchWasRTL = 0

connectionWindowDisplayCriteria = showWhenConnecting

maxLogDisplaySize = 102400

keyboardShortcutIndex = 1

updateCheckAutomatically = 1

NSWindow Frame ConnectingWindow = 525 516 389 211 0 0 1440 877 

NSWindow Frame SUUpdateAlert = 410 379 620 392 0 0 1440 877 

detailsWindowFrameVersion = 5776

detailsWindowFrame = {{260, 263}, {920, 548}}

detailsWindowLeftFrame = {{0, 0}, {167, 430}}

detailsWindowViewIndex = 0

detailsWindowConfigurationsTabIdentifier = log

leftNavSelectedDisplayName = us-free-01.protonvpn.net.udp

haveDealtWithOldTunTapPreferences = 1

haveDealtWithAlwaysShowLoginWindow = 1

haveDealtWithOldLoginItem = 1

haveDealtWithAfterDisconnect = 1

SUEnableAutomaticChecks = 1

SUScheduledCheckInterval = 86400

SULastCheckTime = 2023-04-27 11:51:25 +0000

SUHasLaunchedBefore = 1

WebKitDefaultFontSize = 16

WebKitStandardFont = Times

================================================================================

Forced preferences:

(None)

================================================================================

Deployed forced preferences:

(None)

================================================================================

Tunnelblick Log:

2023-04-27 07:38:16.116517 *Tunnelblick: macOS 10.14.6 (18G9323); Tunnelblick 3.8.8a (build 5776); prior version 3.8.7a (build 5770)

2023-04-27 07:38:16.755651 *Tunnelblick: Attempting connection with us-free-01.protonvpn.net.udp; Set nameserver = 769; monitoring connection

2023-04-27 07:38:16.756470 *Tunnelblick: openvpnstart start us-free-01.protonvpn.net.udp.tblk 58715 769 0 3 0 1098032 -ptADGNWradsgnw 2.5.9-openssl-1.1.1t <password>

2023-04-27 07:38:16.783194 *Tunnelblick: openvpnstart starting OpenVPN

2023-04-27 07:38:16.997837 DEPRECATED OPTION: --cipher set to 'AES-256-CBC' but missing in --data-ciphers (AES-256-GCM:AES-128-GCM). Future OpenVPN version will ignore --cipher for cipher negotiations. Add 'AES-256-CBC' to --data-ciphers or change --cipher 'AES-256-CBC' to --data-ciphers-fallback 'AES-256-CBC' to silence this warning.

2023-04-27 07:38:16.998716 OpenVPN 2.5.9 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Feb 16 2023

2023-04-27 07:38:16.999227 library versions: OpenSSL 1.1.1t  7 Feb 2023, LZO 2.10

2023-04-27 07:38:17.001665 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:58715

2023-04-27 07:38:17.001737 Need hold release from management interface, waiting...

2023-04-27 07:38:17.061849 *Tunnelblick: openvpnstart log:

     OpenVPN started successfully.

     Command used to start OpenVPN (one argument per displayed line):

          /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.5.9-openssl-1.1.1t/openvpn

          --daemon

          --log /Library/Application Support/Tunnelblick/Logs/-SLibrary-SApplication Support-STunnelblick-SShared-Sus--free--01.protonvpn.net.udp.tblk-SContents-SResources-Sconfig.ovpn.769_0_3_0_1098032.58715.openvpn.log

          --cd /Library/Application Support/Tunnelblick/Shared/us-free-01.protonvpn.net.udp.tblk/Contents/Resources

          --machine-readable-output

          --setenv IV_GUI_VER "net.tunnelblick.tunnelblick 5776 3.8.8a (build 5776)"

          --verb 3

          --config /Library/Application Support/Tunnelblick/Shared/us-free-01.protonvpn.net.udp.tblk/Contents/Resources/config.ovpn

          --setenv TUNNELBLICK_CONFIG_FOLDER /Library/Application Support/Tunnelblick/Shared/us-free-01.protonvpn.net.udp.tblk/Contents/Resources

          --verb 3

          --cd /Library/Application Support/Tunnelblick/Shared/us-free-01.protonvpn.net.udp.tblk/Contents/Resources

          --management 127.0.0.1 58715 /Library/Application Support/Tunnelblick/Mips/us-free-01.protonvpn.net.udp.tblk.mip

          --management-query-passwords

          --management-hold

          --script-security 2

          --route-up /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw

          --down /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw

2023-04-27 07:38:17.082256 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:58715

2023-04-27 07:38:17.132294 MANAGEMENT: CMD 'pid'

2023-04-27 07:38:17.132363 MANAGEMENT: CMD 'auth-retry interact'

2023-04-27 07:38:17.132429 MANAGEMENT: CMD 'state on'

2023-04-27 07:38:17.132507 MANAGEMENT: CMD 'state'

2023-04-27 07:38:17.132541 MANAGEMENT: CMD 'bytecount 1'

2023-04-27 07:38:17.133714 *Tunnelblick: Established communication with OpenVPN

2023-04-27 07:38:17.141905 *Tunnelblick: >INFO:OpenVPN Management Interface Version 3 -- type 'help' for more info

2023-04-27 07:38:17.144908 MANAGEMENT: CMD 'hold release'

2023-04-27 07:38:17.161248 *Tunnelblick: Obtained VPN username and password from the Keychain

2023-04-27 07:38:17.169361 MANAGEMENT: CMD 'username "Auth" "bprCw69vs2xAh80e'

2023-04-27 07:38:17.170559 MANAGEMENT: CMD 'bprCw69vs2xAh80e'

2023-04-27 07:38:17.170718 MANAGEMENT: CMD '"'

2023-04-27 07:38:17.170737 MANAGEMENT: CMD 'password [...]'

2023-04-27 08:03:46.553357 *Tunnelblick: Disconnecting; VPN Details… window disconnect button pressed

2023-04-27 08:03:46.715798 *Tunnelblick: Disconnecting using 'kill'

2023-04-27 08:03:46.883013 MANAGEMENT: Client disconnected

2023-04-27 08:03:46.884445 ERROR: could not read Auth username/password/ok/string from management interface

2023-04-27 08:03:46.884489 Exiting due to fatal error

2023-04-27 08:03:48.158971 *Tunnelblick: Expected disconnection occurred.

================================================================================

Down log:

(Not found)

================================================================================

Previous down log:

(Not found)

================================================================================

Network services:

An asterisk (*) denotes that a network service is disabled.

Wi-Fi

Bluetooth PAN

Thunderbolt Bridge

Wi-Fi Power (en0): On

================================================================================

ifconfig output:

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP>

inet 127.0.0.1 netmask 0xff000000 

inet6 ::1 prefixlen 128 

inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 

nd6 options=201<PERFORMNUD,DAD>

gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

stf0: flags=0<> mtu 1280

XHC0: flags=0<> mtu 0

XHC20: flags=0<> mtu 0

en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

ether 8c:85:90:14:2c:7a 

inet6 fe80::c8d:a3a1:99cc:f625%en0 prefixlen 64 secured scopeid 0x6 

inet 192.168.1.104 netmask 0xffffff00 broadcast 192.168.1.255

inet6 2601:143:500:1347:14b2:b61a:e68c:6512 prefixlen 64 autoconf secured 

inet6 2601:143:500:1347:7cf2:58ed:fa1d:c631 prefixlen 64 autoconf temporary 

nd6 options=201<PERFORMNUD,DAD>

media: autoselect

status: active

p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304

ether 0e:85:90:14:2c:7a 

media: autoselect

status: inactive

awdl0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1484

ether 2a:09:23:da:36:5d 

inet6 fe80::2809:23ff:feda:365d%awdl0 prefixlen 64 scopeid 0x8 

nd6 options=201<PERFORMNUD,DAD>

media: autoselect

status: active

en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500

options=60<TSO4,TSO6>

ether 66:00:85:22:09:01 

media: autoselect <full-duplex>

status: inactive

en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500

options=60<TSO4,TSO6>

ether 66:00:85:22:09:00 

media: autoselect <full-duplex>

status: inactive

bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

options=63<RXCSUM,TXCSUM,TSO4,TSO6>

ether 66:00:85:22:09:00 

Configuration:

id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0

maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200

root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0

ipfilter disabled flags 0x2

member: en1 flags=3<LEARNING,DISCOVER>

       ifmaxaddr 0 port 10 priority 0 path cost 0

member: en2 flags=3<LEARNING,DISCOVER>

       ifmaxaddr 0 port 9 priority 0 path cost 0

nd6 options=201<PERFORMNUD,DAD>

media: <unknown type>

status: inactive

utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000

inet6 fe80::da98:f029:99e1:90b0%utun0 prefixlen 64 scopeid 0xc 

nd6 options=201<PERFORMNUD,DAD>

utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380

inet6 fe80::f74a:62db:80e:874a%utun1 prefixlen 64 scopeid 0xd 

nd6 options=201<PERFORMNUD,DAD>

utun2: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380

inet6 fe80::f9d9:ee22:106f:4728%utun2 prefixlen 64 scopeid 0xe 

nd6 options=201<PERFORMNUD,DAD>

utun3: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380

inet6 fe80::d98f:5168:b57e:b6e%utun3 prefixlen 64 scopeid 0xf 

nd6 options=201<PERFORMNUD,DAD>

utun4: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380

inet6 fe80::4be0:9749:7533:2346%utun4 prefixlen 64 scopeid 0x10 

nd6 options=201<PERFORMNUD,DAD>

================================================================================

Non-Apple kexts that are loaded:

Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>

================================================================================

Quit Log:

2023-04-02 09:50:40.735217 cleanup: Entering cleanup

2023-04-02 09:50:40.735640 synchronized user defaults

2023-04-02 09:50:41.221073 applicationShouldTerminate: termination for unknown reason, probably Command-Q; delayed until 'shutdownTunnelblick' finishes)

2023-04-02 09:50:41.224192 shutDownTunnelblick: started.

2023-04-02 09:50:41.224476 shutDownTunnelblick: Starting cleanup.

2023-04-02 09:50:41.224664 cleanup: Entering cleanup

2023-04-02 09:50:41.224833 shutDownTunnelblick: Cleanup already being done.

2023-04-02 09:50:41.224994 Finished shutting down Tunnelblick; allowing termination

================================================================================

Traces Log:

================================================================================

Console Log:

[Tunnelblick developer]

Is there something odd about your username and/or password? The lines in your log:

     2023-04-27 07:38:17.161248 *Tunnelblick: Obtained VPN username and password from the Keychain
     2023-04-27 07:38:17.169361 MANAGEMENT: CMD 'username "Auth" "bprCw69vs2xAh80e'
     2023-04-27 07:38:17.170559 MANAGEMENT: CMD 'bprCw69vs2xAh80e'
     2023-04-27 07:38:17.170718 MANAGEMENT: CMD '"'
     2023-04-27 07:38:17.170737 MANAGEMENT: CMD 'password [...]'

should have looked more like:

     2023-04-27 07:38:17.161248 *Tunnelblick: Obtained VPN username and password from the Keychain
     2023-04-27 07:38:17.169361 MANAGEMENT: CMD 'username "Auth" "bprCw69vs2xAh80e"'

     2023-04-27 07:38:17.170737 MANAGEMENT: CMD 'password [...]'

(note the missing double-quote after your username.)

Does your username contain a line-feed, return, or new-line character? If so, you may have found a bug in Tunnelblick, so please let us know.

In any case, you might want to try deleting the credentials. To do that, click on the configuration name to select it on the "Configurations" panel of the "VPN Details" window, then click on the little "gear" icon at the bottom of the list of configurations, then click "Delete Configuration's Credentials in Keychain…".