Re: When connecting, Tunnelblick is stuck on 'waiting for server response'

[Jonathan K. Bullard]

You need to contact your VPN service provider. That is the organization which gave you your configuration files, and perhaps a username and password, and to which you are probably paying a fee for VPN service. For more information, please see  Getting VPN Service.

Tunnelblick is just the free software that many VPN service providers recommend or supply to their customers. We do not provide VPN service, just software.

It looks like your VPN service provider is ScotHosts.com, so you should contact them.

On Tue, Nov 6, 2012 at 8:31 PM, joelroberts <joelr...@hotmail.co.uk> wrote:

I have been using Tunnelblick for a few weeks, then suddenly it just keeps getting stuck on the waiting for server response rather than connecting. Any help would be immensely appreciated.

Log:
2012-11-07 09:25:01 *Tunnelblick: OS X 10.8.2; Tunnelblick 3.3beta16 (build 3070) Unsigned
2012-11-07 09:25:01 *Tunnelblick: Attempting connection with UK VPN 1 from Deploy; Set nameserver = 1; monitoring connection
2012-11-07 09:25:01 *Tunnelblick: /Applications/Tunnelblick.app/Contents/Resources/openvpnstart start UK\ VPN\ 1.ovpn 1337 1 0 2 0 49 -atADGNWradsgnw
2012-11-07 09:25:01 *Tunnelblick: openvpnstart starting OpenVPN:
                    *                    /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3-alpha1/openvpn --cd /Applications/Tunnelblick.app/Contents/Resources/Deploy --daemon --management 127.0.0.1 1337 --config /Applications/Tunnelblick.app/Contents/Resources/Deploy/UK VPN 1.ovpn --log /Library/Application Support/Tunnelblick/Logs/-SApplications-STunnelblick.app-SContents-SResources-SDeploy-SUK VPN 1.ovpn.1_0_2_0_49.1337.openvpn.log --management-query-passwords --management-hold --script-security 2 --up /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -m -w -d -atADGNWradsgnw --down /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -m -w -d -atADGNWradsgnw --up-restart --route-pre-down /Applications/Tunnelblick.app/Contents/Resources/client.route-pre-down.tunnelblick.sh -m -w -d -atADGNWradsgnw
2012-11-07 09:25:02 *Tunnelblick: openvpnstart message: Loading tun.kext

2012-11-07 09:25:02 OpenVPN 2.3-alpha1 i386-apple-darwin10.8.0 [SSL (OpenSSL)] [LZO2] [eurephia] [MH] [PF_INET6] [IPv6 payload 20110522-1 (2.2.0)] built on Jul 25 2012
2012-11-07 09:25:02 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:1337
2012-11-07 09:25:02 Need hold release from management interface, waiting...
2012-11-07 09:25:02 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:1337
2012-11-07 09:25:02 MANAGEMENT: CMD 'pid'
2012-11-07 09:25:02 MANAGEMENT: CMD 'state on'
2012-11-07 09:25:02 MANAGEMENT: CMD 'state'
2012-11-07 09:25:02 MANAGEMENT: CMD 'bytecount 1'
2012-11-07 09:25:02 MANAGEMENT: CMD 'hold release'
2012-11-07 09:25:07 MANAGEMENT: CMD 'username "Auth" "joelroberts11"'
2012-11-07 09:25:07 MANAGEMENT: CMD 'password [...]'
2012-11-07 09:25:07 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2012-11-07 09:25:07 WARNING: file 'Scothosts VPN.key' is group or others accessible
2012-11-07 09:25:07 Control Channel Authentication: using 'Scothosts VPN.key' as a OpenVPN static key file
2012-11-07 09:25:07 Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
2012-11-07 09:25:07 Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
2012-11-07 09:25:07 Socket Buffers: R=[196724->65536] S=[9216->65536]
2012-11-07 09:25:07 UDPv4 link local: [undef]
2012-11-07 09:25:07 UDPv4 link remote: [AF_INET]78.110.170.34:1194
2012-11-07 09:25:07 MANAGEMENT: >STATE:1352251507,WAIT,,,
OpenVPN started successfully. Command used to start OpenVPN (one argument per displayed line):

     /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3-alpha1/openvpn
     --cd
     /Applications/Tunnelblick.app/Contents/Resources/Deploy
     --daemon
     --management
     127.0.0.1
     1337
     --config
     /Applications/Tunnelblick.app/Contents/Resources/Deploy/UK VPN 1.ovpn
     --log
     /Library/Application Support/Tunnelblick/Logs/-SApplications-STunnelblick.app-SContents-SResources-SDeploy-SUK VPN 1.ovpn.1_0_2_0_49.1337.openvpn.log
     --management-query-passwords
     --management-hold
     --script-security
     2
     --up
     /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -m -w -d -atADGNWradsgnw
     --down
     /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -m -w -d -atADGNWradsgnw
     --up-restart
     --route-pre-down
     /Applications/Tunnelblick.app/Contents/Resources/client.route-pre-down.tunnelblick.sh -m -w -d -atADGNWradsgnw
2012-11-07 09:25:02 *Tunnelblick: Established communication with OpenVPN
2012-11-07 09:26:07 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2012-11-07 09:26:07 TLS Error: TLS handshake failed
2012-11-07 09:26:07 SIGUSR1[soft,tls-error] received, process restarting
2012-11-07 09:26:07 MANAGEMENT: >STATE:1352251567,RECONNECTING,tls-error,,
2012-11-07 09:26:07 MANAGEMENT: CMD 'hold release'
2012-11-07 09:26:07 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2012-11-07 09:26:07 Socket Buffers: R=[196724->65536] S=[9216->65536]
2012-11-07 09:26:07 UDPv4 link local: [undef]
2012-11-07 09:26:07 UDPv4 link remote: [AF_INET]78.110.170.34:1194
2012-11-07 09:26:07 MANAGEMENT: >STATE:1352251567,WAIT,,,

Config files:
client
dev tun
proto udp

nobind
remote xx.xxx.xxx.xx xxxx
route-method exe
route-delay 2
resolv-retry infinite

persist-key
persist-tun

auth-user-pass
ca Scothosts\ VPN.crt
tls-auth Scothosts\ VPN.key 1

comp-lzo
verb 3

ns-cert-type server
auth-nocache
 

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