Tunnelblick doesn't connect and give the error message

[n.re...@schuchert.de]

I got some configuration data files from my company (they use Windows, might that be a problem?) and can create a new Entry without problems. 

But when a want to connect, it says: Tunnelblick konnte OpenVPN nicht starten, um Leere Tunnelblick-VPN-Konfiguration zu verbinden. Für Details sehen Sie bitte in das VPN Details… Fenster

Meaning, "Tunnelblick couldn't start OpenVPN  to connect with Leere Tunnelblick-VPN-Konfiguration. For further details, look at the window VPN Details..."

Does anybody have an Idea what that could mean? I also tried "Viscosity", with exactly the same problem. I am really becoming desperate...

[jkbull...gmail.com]

Please try the following:

Click the Tunnelblick icon and then on "VPN Details…". Then click on the "Log" tab, then click to select the configuration, the click "Connect". After the connection fails click "OK" to dismiss the error message, and click "Copy Diagnostic Info to Clipboard" button. The past the diagnostic info into a reply.

[n.re...@schuchert.de]

The log sais

2013-10-08 18:47:13 Tunnelblick[447] Set program update feedURL to http://tunnelblick.net/appcast.rss

2013-10-08 18:47:14 Tunnelblick[447] DEBUG: Updater: systemVersion 10.8.5 satisfies minimumSystemVersion 10.4.0

2013-10-08 18:47:14 Tunnelblick[447] DEBUG: Updater: systemVersion 10.8.5 satisfies minimumSystemVersion 10.4.0

2013-10-08 18:49:08 Tunnelblick[447] DEBUG: currentIPInfo(Name): IP address info was fetched in 449 milliseconds

2013-10-08 18:49:08 Tunnelblick[447] DEBUG: currentIPInfo(Name): [78.6.114.238, 49248, 205.233.73.116]

2013-10-08 18:49:09 openvpn[549] Options error: Unrecognized option or missing parameter(s) in /Library/Application Support/Tunnelblick/Shared/Leere Tunnelblick-VPN-Konfiguration.tblk/Contents/Resources/config.ovpn:16: register-dns (2.2.1)

[jkbull...gmail.com]

Please install Tunnelblick 3.4beta10 and try again; you are missing a lot of the diagnostic info. (If you get an error message about an invalid signature, just ignore it for the purposes of getting this problem solved.)

After updating, try to re-install your configuration. 3.4beta10 does additional checking of configurations that earlier versions don't.

And then try what I said earlier, to post the diagnostic info, which will include the configuration file.

[n.re...@schuchert.de]

I tried to do so, uninstalled TB, reinstalled 3.10. 

Now, if I want to start the program by clicking on the newly prepared .tblk File, nothing happens...

Any idea? 

Am Dienstag, 8. Oktober 2013 16:55:41 UTC+2 schrieb n.re...@schuchert.de:

[jkbull...gmail.com]

Install 3.4beta10 by double-clicking the Tunnelblick icon in the disk image, if that isn't what you have already done.

Try launching Tunnelblick by double-clicking it in a Finder window showing /Applications.

Then double-click the .tblk.

Question: Does the newly-prepared .tblk have the "Tunnelblick VPN Configuration" icon? It should look like this:

[n.re...@schuchert.de]

That's exactly what I did. Funny at all: I had the same problems yesterday with my MacBook, but though that could be, due to improper deinstallation...

[jkbull...gmail.com]

OK. Try Tunnelblick 3.4beta08 from the Older Releases page.

[n.re...@schuchert.de]

OK, installed it and retried...without success...

*Tunnelblick: OS X 10.8.5; Tunnelblick 3.4beta08 (build 3576); Admin user

Console Log:

2013-10-10 18:44:28 Tunnelblick[673] DEBUG: Updater: systemVersion 10.8.5 satisfies minimumSystemVersion 10.4.0

2013-10-10 18:44:28 Tunnelblick[673] DEBUG: Updater: systemVersion 10.8.5 satisfies minimumSystemVersion 10.4.0

2013-10-10 18:44:42 Tunnelblick[673] Beginning installation or repair

2013-10-10 18:44:42 authexec[696] executing /Applications/Tunnelblick.app/Contents/Resources/installer

2013-10-10 18:44:42 Tunnelblick[673] Installation or repair succeeded; Log:

                                       Tunnelblick installer started 2013-10-10 18:44:42. 3 arguments: 0x0001 /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk /private/var/folders/6y/yywxzgc53pgdyl5h51pm3t140000gn/T/TunnelblickTemporaryDotTblk-CeFeSa/VPNKonfiguration.tblk

                                       Copied /private/var/folders/6y/yywxzgc53pgdyl5h51pm3t140000gn/T/TunnelblickTemporaryDotTblk-CeFeSa/VPNKonfiguration.tblk to /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk.temp

                                       Copied /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk.temp to /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk

                                       Changed ownership of /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk and its contents from 501:20 to 0:0

                                       Changed permissions from 755 to 750 on /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk

                                       Changed permissions from 755 to 750 on /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents

                                       Changed permissions from 755 to 750 on /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources

                                       Changed permissions from 644 to 600 on /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/config.ovpn

                                       Changed permissions from 644 to 600 on /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/schuchert-ca.crt

                                       Changed permissions from 644 to 600 on /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/schuchert-nrg.crt

                                       Changed permissions from 644 to 600 on /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/schuchert-nrg.key

2013-10-10 18:45:06 openvpn[704] Options error: Unrecognized option or missing parameter(s) in /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/config.ovpn:16: register-dns (2.2.1)

2013-10-10 18:45:23 openvpn[709] Options error: Unrecognized option or missing parameter(s) in /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/config.ovpn:16: register-dns (2.2.1)

2013-10-10 18:46:17 Tunnelblick[673] openvpnstart stderr from killall:

                                       stderr from killall: No matching processes were found

2013-10-10 18:46:49 openvpn[718] Options error: Unrecognized option or missing parameter(s) in /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/config.ovpn:16: register-dns (2.2.1)

[jkbull...gmail.com]

Sorry I wasn't clear. I already have the Console log from your earlier posts. I need the "Diagnostic Info"; specifically the OpenVPN configuration file.

You can get that from "Copy Diagnostic Info to Clipboard".

[n.re...@schuchert.de]

That's what I did...

*Tunnelblick: OS X 10.8.5; Tunnelblick 3.4beta08 (build 3576); Admin user

Console Log:

2013-10-10 19:36:05 openvpn[774] Options error: Unrecognized option or missing parameter(s) in /Library/Application Support/Tunnelblick/Shared/VPNKonfiguration.tblk/Contents/Resources/config.ovpn:16: register-dns (2.2.1)

Am Dienstag, 8. Oktober 2013 16:55:41 UTC+2 schrieb n.re...@schuchert.de:

[n.re...@schuchert.de]

Isn't there a chance, to fix I via Skype/teamviewer or what ever? I need OpenVPN very badly for work...

[jkbull...gmail.com]

Please post the OpenVPN configuration file that you are trying to use.

[n.re...@schuchert.de]

This, you mean? 

# VPN Basic settings

client

dev tun

proto udp

remote 176.9.42.110 1194

resolv-retry infinite

nobind

persist-key

persist-tun

ns-cert-type server

comp-lzo

register-dns 

# Certificates

ca schuchert-ca.crt

cert schuchert-nrg.crt

key schuchert-nrg.key

# Silence repeating messages

mute 20

Am Dienstag, 8. Oktober 2013 16:55:41 UTC+2 schrieb n.re...@schuchert.de:

[jkbull...gmail.com]

Yes. The problem appears to be the line

register-dns

"register-dns" is listed as a OpenVPN "Windows-Specific Options". Perhaps OpenVPN is complaining because you are not using Windows. Tunnelblick takes care of doing what this option is supposed to do (clear the DNS cache) under most circumstances.

So try removing that line from the configuration file, or prefixing it with a # to turn it into a comment.

[n.re...@schuchert.de]

Small problem, big effect! 

IT WORKS! Thank you so much for your help! 

Am Dienstag, 8. Oktober 2013 16:55:41 UTC+2 schrieb n.re...@schuchert.de: