Broken install after attempt upgrade to 7.0 and 7.1beta01 on macOS 15.4 - 'Too many levels of symbolic links'

[Tom]

Hi there, had issues when attempting upgrade. Got into a state where I could not launch it. Removing everything I could think of did not help.

 macOS 15.4 (24E248)

Steps I took:

• Opened older version of Tunnelblick (version 6ish, not sure)
• Accepted update offer to 7.0
• Got message "The installation or repair took too long or failed. Try again?"
• Trying again did nothing
• Attempted to install 7.1beta01 instead
• Got above installation failure message again, with "try again" still not working
• Did several rounds of:
  • reboots, 
  • osascript uninstall command,
  • hard rm -rf's of /Library/Application Support/Tunnelblick, 
• no improvement.
• Only thing that worked was downgrading
• installed v6.1beta1 with no issue.

I can give you full log if you really want, but there wasn't much interesting in it, other than the failure message. For each attempt, failure message was always:

2025-04-22 15:03:28.959725: listxattr() failed for '/Library/Application Support/Tunnelblick/Tunnelblick.app/Contents/Resources/openvpn/default'; error was 62 ('Too many levels of symbolic links')
2025-04-22 15:03:28.959762: Tunnelblick installer failed

The target of that symbolic link looked fine, and `cat /Library/Application Support/Tunnelblick/Tunnelblick.app/Contents/Resources/openvpn/default` lead to a bunch of binary output. I don't have the exact target anymore, that was several reboots ago, and I'm kinda loathe to attempt upgrade again.

[Tunnelblick Developer]

Thanks for posting the log.

This discussion should not be used to discuss this problem. Please discuss it at

https://groups.google.com/g/tunnelblick-discuss/c/na2FDaZOKZU