Installation failed macOS Ventura 13.5

[7xMartin]

Can't install tunnelblick on my macOS, ( release Tunnelblick_3.8.8c_build_5778 or beta version Tunnelblick_4.0.0beta07_build_5870)

the error is: Error creating or overwriting file at /Library/Application Support/Tunnelblick/tunnelblick-authorized-done

I have a root privileges, I've tried Control click on Tunnelblick.app located in the application folder too with no success. Any ideas ?

here is the dump from Console log:

default 16:58:02.753135+0200 Tunnelblick Beginning installation or repair
default 16:58:02.757983+0200 authd Succeeded authorizing right 'system.privilege.admin' by client '/Volumes/Tunnelblick/Tunnelblick.app' [16688] for authorization created by '/Volumes/Tunnelblick/Tunnelblick.app' [16688] (12,0) (engine 1189)
default 16:58:03.061707+0200 Tunnelblick AuthorizationExecuteWithPrivileges and AuthorizationExecuteWithPrivilegesExternalForm are deprecated and functionality will be removed soon - please update your application
default 16:58:03.094721+0200 authd Succeeded authorizing right 'system.privilege.admin' by client '/usr/libexec/security_authtrampoline' [16708] for authorization created by '/Volumes/Tunnelblick/Tunnelblick.app' [16688] (3,0) (engine 1190)
default 16:58:03.096148+0200 security_authtrampoline executing /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer
default 16:58:03.112896+0200 installer Tunnelblick installer failed
default 16:58:03.113034+0200 installer Error creating or overwriting file at /Library/Application Support/Tunnelblick/tunnelblick-authorized-done

[Александр Сакович]

As one of possible solution you can manualy create a new folder "Tunnelblick" at /Library/Application Support/ path

And after try again. It helped me to install application

четверг, 3 августа 2023 г. в 18:04:48 UTC+3, 7xMartin:

[Claudio Corlatti]

i've got a Workaround for this

Manually create the path /Library/Application Support/Tunnelblick using:

sudo mkdir /Library/Application Support/Tunnelblick

that will do the trick

[Claudio Corlatti]

I'm having the same issue, same log

just replying to get suscribed to posible answers

El jueves, 3 de agosto de 2023 a las 12:04:48 UTC-3, 7xMartin escribió:

[7xMartin]

As recomended by Claudio:

Manually create the path /Library/Application Support/Tunnelblick using:

sudo mkdir /Library/Application\ Support/Tunnelblick2

It's working now.

[Sandra]

Thank you, you have helped me SO much!!!

[Max Kern]

Hi,

I have the same problem as you. I have my MacBook for just 3 Days.

Can somebody explanier what to do with this command and after.

7xMartin schrieb am Freitag, 4. August 2023 um 09:29:00 UTC+2:

[Max Kern]

This says my console:

Last login: Fri Aug  4 16:16:31 on ttys000

/Volumes/Tunnelblick/Tunnelblick.app/Contents/MacOS/Tunnelblick ; exit;         

 ~ % /Volumes/Tunnelblick/Tunnelblick.app/Contents/MacOS/Tunnelblick ; exit;

2023-08-04 16:31:00.001 Tunnelblick[1051:23907] Tunnelblick: macOS 13.5.0; Tunnelblick 3.8.8c (build 5778)

2023-08-04 16:31:00.361 Tunnelblick[1051:23907] Tunnelblick cannot run when it is on /Volumes because the volume has the MNT_NOSUID statfs flag set.

2023-08-04 16:31:06.351 Tunnelblick[1051:23907] Tunnelblick muss:

  • In /Applications als Tunnelblick installiert werden

  • zur Absicherung Eigentümer und Rechte des Programms ändern

  • Tunnelblick-VPN-Konfigurationen absichern

2023-08-04 16:31:06.351 Tunnelblick[1051:23907] Beginning installation or repair

2023-08-04 16:31:07.100 installer[1059:24004] Error creating or overwriting file at /Library/Application Support/Tunnelblick/tunnelblick-authorized-done

2023-08-04 16:31:37.497 Tunnelblick[1051:23907] Timed out waiting for /Library/Application Support/Tunnelblick/tunnelblick-authorized-done to be created or modified indicting installer finished

2023-08-04 16:31:37.497 Tunnelblick[1051:23907] Timed out executing /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (

    23

)

2023-08-04 16:31:39.607 Tunnelblick[1051:23907] Installation or repair failed; Log:

 (none)

2023-08-04 16:31:39.611 Tunnelblick[1051:23907] Terminating because of error; stack trace: (

0   Tunnelblick                         0x0000000102ea3ee0 callStack + 68

1   Tunnelblick                         0x0000000102e108a4 -[MenuController terminateBecause:] + 164

2   Tunnelblick                         0x0000000102e1e5dc -[MenuController runInstaller:extraArguments:usingSystemAuth:installTblks:] + 820

3   Tunnelblick                         0x0000000102e1d28c -[MenuController relaunchIfNecessary] + 4228

4   Tunnelblick                         0x0000000102e1a7bc -[MenuController initialChecks:] + 1516

5   Tunnelblick                         0x0000000102e028f0 -[MenuController init] + 5724

6   AppKit                              0x00000001a65da3a4 -[NSCustomObject nibInstantiate] + 312

7   AppKit                              0x00000001a65da208 -[NSIBObjectData instantiateObject:] + 212

8   AppKit                              0x00000001a65d9bd4 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 252

9   AppKit                              0x00000001a65cf990 loadNib + 340

10  AppKit                              0x00000001a65cefc0 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 560

11  AppKit                              0x00000001a65cecc4 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 180

12  AppKit                              0x00000001a65ceae8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 300

13  AppKit                              0x00000001a65c2244 NSApplicationMain + 488

14  Tunnelblick                         0x0000000102de351c main + 36

15  dyld                                0x00000001a2f9bf28 start + 2236

)

2023-08-04 16:31:39.636 Tunnelblick[1051:23907] cleanup: Entering cleanup

2023-08-04 16:31:39.637 Tunnelblick[1051:23907] cleanup aborted because Tunnelblick did not finish launching

2023-08-04 16:31:39.637 Tunnelblick[1051:23907] Finished shutting down Tunnelblick; allowing termination

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.

[Prozess beendet]

[Tunnelblick developer]

Max Kern: If you don't understand the instructions that were given, just install Tunnelblick 3.8.8b, from the Deprecated Downloads page. new versions of Tunnelblick with the installation problem fixed will be released soon and you can upgrade then.

[Milan Živković]

Trying to install Tunnelblick_3.5.26_build_4270.5161 on macOS 10.6.8 (2.16 GHz Intel Core 2 Duo).
“Installation of Repair (of one or more Tunnelblick components) Failed”.
Console:

01/11/2023 15:48:23 Tunnelblick[1189] Beginning installation or repair
01/11/2023 15:48:23 Tunnelblick[1189] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
23
)
01/11/2023 15:48:24 Tunnelblick[1189] Retrying execution of installer
01/11/2023 15:48:24 Tunnelblick[1189] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
22
)
01/11/2023 15:48:26 Tunnelblick[1189] Retrying execution of installer
01/11/2023 15:48:26 Tunnelblick[1189] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
22
)
01/11/2023 15:48:29 Tunnelblick[1189] Retrying execution of installer
01/11/2023 15:48:29 Tunnelblick[1189] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
22
)
01/11/2023 15:48:33 Tunnelblick[1189] Retrying execution of installer
01/11/2023 15:48:34 Tunnelblick[1189] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
22
)
01/11/2023 15:48:34 Tunnelblick[1189] Installation or repair failed; Log:
01/11/2023 15:49:27 Tunnelblick[1189] Terminating because of error; stack trace:
(
0 Tunnelblick 0x00015c0e -[MenuController terminateBecause:] + 129
1 Tunnelblick 0x00021262 -[MenuController relaunchIfNecessary] + 2811
2 Tunnelblick 0x00022bf2 -[MenuController initialChecks:] + 1608
3 Tunnelblick 0x00027e8a -[MenuController init] + 6958
4 AppKit 0x95ba1beb -[NSCustomObject nibInstantiate] + 384
5 AppKit 0x95ba19f9 -[NSIBObjectData instantiateObject:] + 253
6 AppKit 0x95ba0cfe -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
7 AppKit 0x95b9f1a4 loadNib + 257
8 AppKit 0x95b9e59c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
9 AppKit 0x95b9e4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
10 AppKit 0x95b9e3f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
11 AppKit 0x95b9b1fd NSApplicationMain + 434
12 Tunnelblick 0x000025a9 _start + 208
13 Tunnelblick 0x000024d8 start + 40
14 ??? 0x00000002 0x0 + 2
)
01/11/2023 15:49:27 Tunnelblick[1189] applicationShouldTerminate: termination because of an error; delayed until 'shutdownTunnelblick' finishes
01/11/2023 15:49:27 Tunnelblick[1189] Not unloading of kexts and not deleting logs because tunnelblickd is not loaded.
01/11/2023 15:49:27 Tunnelblick[1189] Finished shutting down Tunnelblick; allowing termination

Tnx!

[Tunnelblick developer]

Milan, please post the contents of /Library/Application Support/Tunnelblick/tunnelblick-installer-log.txt

[Milan Živković]

Apparently there's no such log (I did switch on the hidden files, there's only .DS_store and an empty Configurations folder)

[Tunnelblick developer]

Milan, you looked in ~/Library/Application Support/Tunnelblick, that is, starting with the "Library" folder in your home directory.

You need to look in /Library/Application Support/Tunnelblick, that is, starting in the "Library" folder at the root of your boot volume.

[Milan Živković]

Uh, obviously, I'm missing someting, sorry. Even Tunnelblick folder is missing there

[Jonathan K. Bullard]

Milan:

So in /Applications/Utilities/Terminal:

     ls -l /Library/Application\ Support/Tunnelblick

 results in not found?

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[Milan Živković]

ls: /Library/Application Support/Tunnelblick: No such file or directory

[Tunnelblick developer]

Milan: Sorry, but I have no other suggestions other than restarting your computer or completely uninstalling Tunnelblick and trying to install again.

The first thing the installer does is create the directory structure, including /Library/Application Support/Tunnelblick, and then it starts logging its activities to the log file, so for some reason it seems the installer itself is failing to run.

[Milan Živković]

Same again.

MNT_NOSUID...?

01/11/2023 21:53:24 Tunnelblick[175] Created a symbolic link to /Users/lunafzivkovic/Library/Application Support/Tunnelblick/Configurations at /Users/lunafzivkovic/Library/openvpn
01/11/2023 21:53:27 Tunnelblick[175] Tunnelblick cannot run when it is on /Volumes because the volume has the MNT_NOSUID statfs flag set.
01/11/2023 21:53:46 Tunnelblick[175] Beginning installation or repair
01/11/2023 21:53:46 Tunnelblick[175] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
    23
)
01/11/2023 21:53:47 Tunnelblick[175] Retrying execution of installer
01/11/2023 21:53:47 Tunnelblick[175] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
    22
)
01/11/2023 21:53:49 Tunnelblick[175] Retrying execution of installer
01/11/2023 21:53:49 Tunnelblick[175] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
    22
)
01/11/2023 21:53:52 Tunnelblick[175] Retrying execution of installer
01/11/2023 21:53:52 Tunnelblick[175] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
    22
)
01/11/2023 21:53:56 Tunnelblick[175] Retrying execution of installer
01/11/2023 21:53:56 Tunnelblick[175] installer reported failure: /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
    22
)
01/11/2023 21:53:56 Tunnelblick[175] Installation or repair failed; Log:
01/11/2023 21:54:01 Tunnelblick[175] Terminating because of error; stack trace:

(
0   Tunnelblick                         0x00015c0e -[MenuController terminateBecause:] + 129
1   Tunnelblick                         0x00021262 -[MenuController relaunchIfNecessary] + 2811
2   Tunnelblick                         0x00022bf2 -[MenuController initialChecks:] + 1608
3   Tunnelblick                         0x00027e8a -[MenuController init] + 6958
4   AppKit                              0x95ba1beb -[NSCustomObject nibInstantiate] + 384
5   AppKit                              0x95ba19f9 -[NSIBObjectData instantiateObject:] + 253
6   AppKit                              0x95ba0cfe -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
7   AppKit                              0x95b9f1a4 loadNib + 257
8   AppKit                              0x95b9e59c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
9   AppKit                              0x95b9e4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
10  AppKit                              0x95b9e3f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
11  AppKit                              0x95b9b1fd NSApplicationMain + 434
12  Tunnelblick                         0x000025a9 _start + 208
13  Tunnelblick                         0x000024d8 start + 40
14  ???                                 0x00000002 0x0 + 2
)

01/11/2023 21:54:01 Tunnelblick[175] applicationShouldTerminate: termination because of an error; delayed until 'shutdownTunnelblick' finishes
01/11/2023 21:54:01 Tunnelblick[175] Not unloading of kexts and not deleting logs because tunnelblickd is not loaded.
01/11/2023 21:54:01 Tunnelblick[175] Finished shutting down Tunnelblick; allowing termination

[Tunnelblick developer]

Milan, please try 3.5.25. You can download the .dmg from https://github.com/Tunnelblick/Tunnelblick/releases/tag/v3.5.25

[Milan Živković]

Installed 3.5.25. successfully!
Thanks a lot!

[xxVOXxx]

@Milan Živković - I'm not sure if this is helpful or not, but I was getting an error on installation of Tunnelblick v3.5.26 on 10.8.5 Mountain Lion that said this:

The way I was able to get around this error was by installing v3.5.25 FIRST, run through the quick setup by saying you have config files and quit TB.  Then you can double click the installer .app from the v3.5.26 DMG and it will successfully install.

With that said, now that you have TB working on 10.6.8 Snow Leopard, are you able to connect to any VPNs?  I am using Express VPN and none of the OpenVPN options will work for me anymore including 2.3.18 or 2.4.4.  Thanks!

[Tunnelblick developer]

The original problem (in the title) is fixed in Tunnelblick 4.0.0beta11, which was released a few minutes ago.

[Tunnelblick developer]

Tunnelblick 3.8.8f fixes this problem (or these problems).