Neumann Serial Number Date
Doria Vilcan
The original Neumann product you have purchased is covered by a warranty of 24 months. The limited warranty applies only to products that belong to the time of purchase to the current Neumann sales program. The warranty period begins on the date of purchase of brand new, unused products by the first end user. Please retain your sales receipt (or your warranty certificate) as proof of purchase. Unless you submit proof of purchase, which will be verified by your local Neumann service partner, you will be obliged to pay for any repairs that are carried out. Proof of purchase must state the date of purchase and name of the product.
If, within the warranty period, the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, Georg Neumann GmbH or their service partners will, without charge for labour or parts, repair or (at the discretion of Georg Neumann GmbH) replace the product or its defective parts.
Georg Neumann GmbH or their service partners may replace defective products or parts with new or refurbished products or parts. All products and parts replaced become the property of Georg Neumann GmbH or their service partners.
All warranty claims become void if the product is tampered with by unauthorised persons or repair shops. Warranty claims can be enforced in any country throughout the world in which the statutory rights of the country concerned are not in conflict with our warranty regulations. No other warranty claims or claims over and above the rights stated in these terms and conditions will be accepted.
Consumers may be entitled to statutory rights in their own countries which are not restricted by these warranty terms and conditions, as the warranty is governed by the laws of the country in which the Neumann product was purchased by the consumer. The provisions of the UN Convention on the International Sale of Goods do not apply to this service.
If you wish to file a claim under the warranty, please send the product to your local service partner, together with accessories and proof of purchase. The customer bears the risk of shipment. To avoid any damage in transit, please use the original packaging if possible.
The service policies and warranty statements on this page are relevant for all Neumann products. Sennheiser Electronic Corporation (referred to as SEC or Sennheiser for the duration of this document) warrants to the original purchaser that the product purchased will be free of defects related to manufacturing, parts, materials, and workmanship under normal and accepted use. Conditions under which the manufacturer's limited product warranty statement is no longer valid can be found below. Neumann offers a worldwide warranty on its products though it is strongly encouraged that all warranty returns be sent to the customer's local Neumann Authorized Service Center.
This limited product warranty is SEC's only warranty and the customer's only remedy concerning the product. All other representations, warranties or conditions, expressed or implied, written or oral, including but not limited to any warranties or guarantees of merchantability, fitness for a particular purpose, or non-infringement, are expressly excluded. As a result, except as set forth in the previous and following paragraphs, the product is sold "as-is" and the customer is assuming the entire risk as to the product's suitability to their needs, its quality and its performance.
In order to be considered eligible for repair or replacement under warranty, included with the repair item(s) must be a valid bill of sale (please see below for more information) from an authorized Neumann retailer detailing the following information:
SEC will only provide refunds to customers that have purchased product directly from SEC within 30 days from the date of purchase. Customers that purchased product from a Neumann distributor/vendor seeking a refund will have to request reimbursement from the original distributor/vendor.
SEC will be responsible for shipping to the customer after repair/replacement ONLY. The customer is responsible for all shipping/handling charges related to returning the product to SEC or one of the SEC authorized repair facilities. Products must be shipped in their original packaging or otherwise suitably protected to avoid damage during shipping. SEC will not be responsible for any damage incurred during shipment. SEC will only be responsible for packages that are verified as having been received into our warehouse via a shipment tracking number provided by the customer's shipping company.
All packages will ship within the 50 United States via UPS ground, no signature required, at no expense to the customer. International shipping as well as other shipping methods and options are available; however, all related charges will be the sole responsibility of the customer. Please contact SEC Service Administration at (860) 434-9190 extension #2 for details and pricing.
In the event that a repair action is performed, SEC will be responsible for all costs associated with the repair including parts and labor costs. All service labor is guaranteed for 90 days or until the conclusion of the originally purchased product's original warranty period, whichever period of time is greater.
SEC may, at its discretion, choose to replace the product completely with a new or remanufactured product. In the event of product obsolescence, a suitable replacement will be chosen based upon the features, the intended use (according to SEC) and the retail price of the original product. In the event of product obsolescence SEC cannot guarantee the same color or aesthetic attributes as the original product. All warranty replacements are guaranteed for 90 days or until the conclusion of the originally purchased product's original warranty period, whichever period of time is greater.
The expected turnaround time is subject to parts and product availability and therefore cannot be guaranteed. For information regarding current turnaround times for warranty repairs and replacements please contact Service Administration at (860) 434-9190 extension #2.
Neumann's goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty is in addition to other rights or remedies under law. Nothing in this warranty excludes, limits or modifies any liability of Neumann which is imposed by law, or limits or modifies any remedy available to the consumer which is granted by law. To make a claim under this warranty, contact:
From its inception, Neumann University has sought to offer graduate programs which are designed to promote sound intellectual development. Such development depends upon the initiative and level of interest sustained by the individual student in the search for intellectual competence.
Neumann University provides for continuing evaluation and revision of its graduate curriculum. Therefore, students may encounter some changes in specific graduate program requirements during their enrollment at the University. The University reserves the right to implement such changes.
The University schedules a Graduation Commencement Ceremony in May of each academic year. Only students who have completed all their degree requirements are eligible to march at the May Commencement ceremony and receive their diploma. Students who do not satisfactorily complete all of their degree requirements by the end of the Spring semester may not, under any circumstances, participate in Commencement exercises.
Academic advising assists students in the clarification of their life/career goals and in the development of educational plans for the realization of these goals. Academic advising is a decision-making process by which students realize their maximum educational potential through communication and information exchanges with an advisor; it is ongoing, multifaceted, and the responsibility of both student and advisor.
If the instructor fails to be present at the beginning of a class period, students are expected to extend the courtesy of allowing 10 minutes to elapse, in the absence of a specific directive, before departing.
A graduate student is officially a member of a class when his/her name appears on the official class list which is distributed to the instructor by the Registrar on the first day of class. This list indicates that the student has officially registered for that class and has met all financial obligations to the University.
During the semester, oral and written tests are given at the discretion of the instructor. At the close of each semester, written examinations or some equivalent means of final assessment, e.g., portfolio review, are conducted in all courses. A Final Examination Schedule is distributed to all faculty at the beginning of each semester by the Registrar.
Graduate students who are registered for 9 or more credits are classified as full-time. Graduate students who register for at least 4.5 credits but not more than 8 credits are classified as half-time.
Students have the right to drop or add any course(s) through the first week of the semester. In the case of a shortened term, e.g., Summer Sessions, courses may be dropped or added before the class has met for a second time. The Drop/Add procedure is as follows:
The following grading system, with stipulated numeric and quality point equivalencies, has been established for any student enrolled in one of the following Neumann University graduate programs: Education, Nursing, Pastoral Care and Counseling, Sport and Entertainment Management, and Strategic Leadership. This grading scale is utilized by all graduate faculty who teach in one of these programs.
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