Calling via 3G; tubaloo call number

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Pearl

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Jan 9, 2010, 5:58:22 PM1/9/10
to Tubaloo
Wifi calling works amazing and works almost all the time but I've been
only been able make calls over 3G a few times. What would account for
it working only some of the time via 3G?

I have "Call using Tubaloo over 3G" checked off in the settings.

In my rules, I have the phone number +16471234567 (example phone
number only!) set to "Always via Tubaloo".

I was able to call 16471234567 via 3G twice (although not
consistently) but now I only get the message "Check the number,
against Number rule in preferences set" when attempting to dial this
same number again.

I am on Android 1.5, on the HTC Dream, on the Rogers Wireless network
in Canada.

Hope you have an answer to this!

mtupper

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Jan 11, 2010, 8:33:41 PM1/11/10
to Tubaloo
Hi Pearl.

Thanks for your interest in our application. I happy at least part of
it is working as well as we intended it to.

I am going to forward this to our support team and we will have a
closer look at the issue and get back to you.

Also, for future reference, please note you can open trouble tickets
with support directly in the Help Wiki / Support, which should be more
reliable and rapid response than the group here.

Thanks again,
Michael

Pearl

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Jan 17, 2010, 12:59:11 PM1/17/10
to Tubaloo
Thanks Michael.

It wasn't too urgent of a request so I thought that I would post to
the group.

And you never know... sometimes other users reply to questions faster
than official support teams! :)

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