kamber faysal filominah
Hasan Fogg
Usually going to settings/Apps/Netflix and then "Force Stop" has solved the problem. But it got too frequent (and general TV slowness), so I did a factory reset of the TV. But the problem is still there!
To restart, unplug the TV's power cord from the power outlet and wait a few seconds to plug it back in. Alternatively, you can press and hold the Power/Off button on the supplied remote control to reboot.
I have similar and very annoying issue. Restarting tv helps (but takes time) or forcing the app to close. Then Netflix works well until tje second time I try to open the app. Always stucks at the loading screen and back button on remote does not work. I can start Netflix using inbuild chromecast but tv gets quite un reponsive after the casting stops. Easiest seems to be navigating to settings and apps and forcing close. Yesterday I noticed similar loading issue with another streaming app (one that I haven used in months), but didn't have the time to try to shut down the app or reinstall it.
Hi,
I've actually tried that several times already. On/off, power cycle, full restart. When it didn't work, I resorted to doing a factory reset of the TV. So setting up the TV fresh didn't help either.
I'm having no problem running Netflix otherwise on that connection (not even througgh an Apple TV plugged into the TV). Its just the Netflix app on the Android TV interface that's struggling. All the other built-in apps (like YouTube etc) work just fine.
Regards,
That's just terrible, looks like you're in the same boat as me.
And since my TV is a 2015 model, its unlikely that there is much being fixed/updated at Sony via software updates either. So if this problem doesn't solve itself, I have no option but to get rid of the TV. Live in a different continent now than when I bought it, so service/support/repairs will be a challenge.
Good to hear that reinstall helped someone. I tried to unistall Netflix but since it is a system app, only option is to return to factory version of it. Already tried removing all updates and reinstalling, and cleaning cached files. Same problem occurs again the next day. So everything is ok for the first use, but after tv has been turned off (not powered off) after that netflix won't start. My tv is XD8577.
So...about 15 minutes ago I was watching a show on an app called Crunchyroll, which is like Netflix. It stopped working, so I just went to my Netflix app. I started watching a show, but about 3 minutes into it, it froze and when I exited out of the screen, I tried to press play again but it just sits there and loads, never stops loading. So I decided to re-download my netflix app. I deleted it and went to the App Store, and also updated about ten other apps. So those ten apps, and Netflix were all downloading...but not. They just said waiting, and never installed. So I tried turning my ipad off and on again. But when I turned it back on they were still "waiting." I deleted all the apps and then tried just installing Netflix again. I also checked crunchyroll and it won't show any videos, they just aren't there. Netflix is downloading as I type this, but it's going very slowly and I'm not sure it's actually going to work. How do I fix this problem? :/
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.
I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?
Set up is a Sony A8 TV, Arc connected via EARC. In-built Netflix app on the TV has started to drop the sound at random points in any Netflix programme. Not just brief skips but the sound will suddenly just stop while the picture keeps going. I have to briefly turn the TV off and back on again (just with the remote) and the sound returns. No other apps suffering from this.
The issue you are describing sounds to me like another device connected to the TV has HDMI-CEC enabled and is stealing the focus (control) away from the Arc. You could try temporarily disconnecting the other devices attached to the TV HDMI ports and see if the issue goes away completely and then reconnect the removed devices (one at a time) and try each one for a while and try to narrow down the culprit.
reading this it seems it's still the same issue I've had since the arc launched m8 if you look through the forums there's loads of ppl with this issue I just hope it gets fixed one day it's a real pain Inn the but tbh.
yeah stops completely mostly on Netflix but can occasionally happen with other built-in apps on the TV and as I say I've had mine since launch if you search through the forums there's quite a few ppl with the same issue.
Installed the 3 pack M4 few days ago and everything seems fine except one, extremely annoying, thing: Netflix on a Samsung smart TV stops streaming after 5 minutes from when I hit the play button on the remote. I get a tvq-pb-101 (3.1.-82) error code, which means you'll need to disconnect the TV from power in order to resolve this.
Youtube and all other content of TV don't have any problem. Even after Netflix stops, I can switch to Youtube and stream there. TV also indicates it's connected to the network while Netflix stopped working.
The system is in router (not AP) mode, and that's about all I know regarding configuration.
Please help!
@Asaft I have the same problem with my Deco E4,I've been using it for almost a year then suddenly this afternoon netflix stopped working/ can't be accessed in router mode, In AP mode on smart TV does not work.
After rebooting the smart TV, Netflix would start streaming again, and will stop exactly after 5:50 minutes of streaming, display 'loading 25%' for about a minute, and then display the error. This will happen after every reboot.
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I'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.
Specifically, when I view a video on twitter or YouTube in the Edge or Chrome browsers, Spotify stops, and the audio for the video clip takes over as the only audio being outputted. This is especially frustrating when it's a site that autoplays (and sometimes ads will be the culprit).
Is there a setting somewhere (either Android, or Spotify, or browser) that would help me?
There is currently no way to give the Spotify app priority over all other sounds on you Android phone. Music should not stop if you go over a video with it's sound set to Mute on the various social media apps, but if those apps play videos with sound automatically, then you'll hear those videos and the music from the Spotify app will be paused.
There are different devices with different personalization settings out there so there is no one for all fix to this. You'd need to go and set us user preferences for each of those social media apps you use so that they don't play sound automatically. Muting notifications can also help on some devices.
Currently Spotify doesn't have administrator audio access, so the OS gives priority to whatever is in the foreground that requests multimedia access. This is because sometimes a video is not truly muted, it still initiates the audio codec and reserves it for itself.
Because of this we cannot provide a timeframe for a fix, but will make sure to pass on this information to our developers to keep working on the app's optimization. In the meantime please make sure to keep your app up to date so you don't miss any important fixes or features.
If the user did not tell Spotify to stop, it should NOT stop, under absolutely ANY circumstances. It is doing something the user did not tell it to and that is a major issue. End of.
It makes it a non-starter to choose to use Spotify while doing anything else on the phone (harming their end too). You have to keep a better player around that does not have this monumental use-stopper of a problem, and use that instead of Spotify, just because of this "behaviour".
Just while posting this, my music (I am using Spotify for a specific playlist today) has stopped 5 times because I had to go to Slack and WhatsApp for stuff. This is stuff that isn't even using audio, to boot. Inexcusable. I wonder if Apple or Tidal have the same problem, because GoneMad with my own files sure doesn't.