Error msg

[John Perry]

I am disabled and I depend on your Reader, so first: thanks! But recently, it has stopped working. I get the following error for every book, including ones that worked just last week. I have uninstalled and reinstalled the ext, with no success. Error msg: "TTS Ebook Reader can't read a graphic ebook with pages are scaned or printed images. But if you known this is a text ebook, please submit the following info, we will fix it asap."

[TTS Reader]

Hi John, first of all, thank you very much for using the program, we are glad for helping people with special needs.

And we are sorry about the recent inconvenience on Kindle ebooks, yes, we are aware of this ongoing issue, and actively working on a solution, will notify you as soon as the solution is ready.

But for now there is a couple workarounds, please give a try:
* one way is to clean the cookies for site 'read.amazon.com', then login back again, here is the instruction to clear browser data: https://support.google.com/accounts/answer/32050
* the other ways to create a new Chrome profile, which also means empty read.amazon.com cookie, here is the instruction to create a new profile: https://support.google.com/chrome/answer/2364824

Sorry again for the incident,

Best regards,

TTS Reader

On Fri, May 21, 2021 at 4:58 AM John Perry <jpe...@alumni.nd.edu> wrote:

I am disabled and I depend on your Reader, so first: thanks! But recently, it has stopped working. I get the following error for every book, including ones that worked just last week. I have uninstalled and reinstalled the ext, with no success. Error msg: "TTS Ebook Reader can't read a graphic ebook with pages are scaned or printed images. But if you known this is a text ebook, please submit the following info, we will fix it asap."

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