How to know if an invoice is refunded (has a credit note associated)?
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Sergi Almacellas Abellana
May 28, 2013, 7:15:13 AM5/28/13
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Hi all,
We are using account_invoice module to track invoices for our company.
One problem that we are facing is that we don't know if and invoice
has a credit note related, and we aren't able to cancel the invoice as
it's already confirmed.
So we get refunded invoices with amount to pay greater than 0, but it
hasn't to be paid because it has and credit note that compensates de
amount.
How do you track this use case?
For us that will be two solutions of this case:
1. Add a new states to invoices to know that has a related credit note.
2. Show in amount to pay from both (invoice and credit) invoices 0.0
Any thoughts?
- --
Sergi Almacellas Abellana
www.koolpi.com
Twitter: @pokoli_srk
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Hi all,
We are using account_invoice module to track invoices for our company.
One problem that we are facing is that we don't know if and invoice
has a credit note related, and we aren't able to cancel the invoice as
it's already confirmed.
So we get refunded invoices with amount to pay greater than 0, but it
hasn't to be paid because it has and credit note that compensates de
amount.
How do you track this use case?
For us that will be two solutions of this case:
1. Add a new states to invoices to know that has a related credit note.
2. Show in amount to pay from both (invoice and credit) invoices 0.0
Any thoughts?
- --
Sergi Almacellas Abellana
www.koolpi.com
Twitter: @pokoli_srk
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Cédric Krier
May 28, 2013, 7:55:38 AM5/28/13
to try...@googlegroups.com
On 28/05/13 13:15 +0200, Sergi Almacellas Abellana wrote:
> Hi all,
>
> We are using account_invoice module to track invoices for our company.
> One problem that we are facing is that we don't know if and invoice
> has a credit note related, and we aren't able to cancel the invoice as
> it's already confirmed.
>
> So we get refunded invoices with amount to pay greater than 0, but it
> hasn't to be paid because it has and credit note that compensates de
> amount.
>
> How do you track this use case?
>
> For us that will be two solutions of this case:
>
> 1. Add a new states to invoices to know that has a related credit note.
> 2. Show in amount to pay from both (invoice and credit) invoices 0.0
>
> Any thoughts?
Just refund the credit note which means reconcile the lines.
> Hi all,
>
> We are using account_invoice module to track invoices for our company.
> One problem that we are facing is that we don't know if and invoice
> has a credit note related, and we aren't able to cancel the invoice as
> it's already confirmed.
>
> So we get refunded invoices with amount to pay greater than 0, but it
> hasn't to be paid because it has and credit note that compensates de
> amount.
>
> How do you track this use case?
>
> For us that will be two solutions of this case:
>
> 1. Add a new states to invoices to know that has a related credit note.
> 2. Show in amount to pay from both (invoice and credit) invoices 0.0
>
> Any thoughts?
Second, you have to look at the "amount to pay" to really know how much
a customer owns you.
--
Cédric Krier
B2CK SPRL
Rue de Rotterdam, 4
4000 Liège
Belgium
Tel: +32 472 54 46 59
Email/Jabber: cedric...@b2ck.com
Website: http://www.b2ck.com/
Sergi Almacellas Abellana
May 28, 2013, 9:48:17 AM5/28/13
to try...@googlegroups.com
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Al 28/05/13 13:55, En/na Cédric Krier ha escrit:
Hash: SHA1
> On 28/05/13 13:15 +0200, Sergi Almacellas Abellana wrote:
>>> Hi all,
>>>
>>> We are using account_invoice module to track invoices for our
>>> company. One problem that we are facing is that we don't know
>>> if and invoice has a credit note related, and we aren't able to
>>> cancel the invoice as it's already confirmed.
>>>
>>> So we get refunded invoices with amount to pay greater than 0,
>>> but it hasn't to be paid because it has and credit note that
>>> compensates de amount.
>>>
>>> How do you track this use case?
>>>
>>> For us that will be two solutions of this case:
>>>
>>> 1. Add a new states to invoices to know that has a related
>>> credit note. 2. Show in amount to pay from both (invoice and
>>> credit) invoices 0.0
>>>
>>> Any thoughts?
> Just refund the credit note which means reconcile the lines.
Perfect, that worked. I have both invoices payed and amounts to pay
>>> Hi all,
>>>
>>> We are using account_invoice module to track invoices for our
>>> company. One problem that we are facing is that we don't know
>>> if and invoice has a credit note related, and we aren't able to
>>> cancel the invoice as it's already confirmed.
>>>
>>> So we get refunded invoices with amount to pay greater than 0,
>>> but it hasn't to be paid because it has and credit note that
>>> compensates de amount.
>>>
>>> How do you track this use case?
>>>
>>> For us that will be two solutions of this case:
>>>
>>> 1. Add a new states to invoices to know that has a related
>>> credit note. 2. Show in amount to pay from both (invoice and
>>> credit) invoices 0.0
>>>
>>> Any thoughts?
> Just refund the credit note which means reconcile the lines.
correctly. Thanks.
So if we want to do this automatically we have to develop it in a
separate module as it's not a standard behaviour, Am I right?
- --
Sergi Almacellas Abellana
www.koolpi.com
Twitter: @pokoli_srk
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Cédric Krier
May 28, 2013, 10:08:14 AM5/28/13
to try...@googlegroups.com
On 28/05/13 15:48 +0200, Sergi Almacellas Abellana wrote:
> So if we want to do this automatically we have to develop it in a
> separate module as it's not a standard behaviour, Am I right?
No need to develop, on the credit wizard, there is a check box for
> So if we want to do this automatically we have to develop it in a
> separate module as it's not a standard behaviour, Am I right?
refund.
Ossi Viljakainen
Dec 17, 2015, 3:43:40 PM12/17/15
to tryton
On Tuesday, May 28, 2013 at 4:08:14 PM UTC+2, Cédric Krier wrote:
On 28/05/13 15:48 +0200, Sergi Almacellas Abellana wrote:
> So if we want to do this automatically we have to develop it in a
> separate module as it's not a standard behaviour, Am I right?
No need to develop, on the credit wizard, there is a check box for
refund.
So what actually happens, when you check the box "refund"? And what happens if I don't check the box?
Use case:
A sale has been created, confirmed and processed, and it has generated an invoice. The invoice has been posted and sent to customer. After receiving the invoice customer cancels the transaction, but no goods have been shipped, and the invoice has not been paid.
So in this case, using the action wizard "Credit" -> "credit invoice" and leaving the "refund" unchecked, will just create an opposite transaction (a credit note) with negative sales & tax lines.
1. Will it also create associated stock moves?
So in this case, using the action wizard "Credit" -> "credit invoice" and leaving the "refund" unchecked, will just create an opposite transaction (a credit note) with negative sales & tax lines.
1. Will it also create associated stock moves?
2. What is the difference whether "refund" is selected or not?
-Ossi
Cédric Krier
Dec 17, 2015, 7:25:04 PM12/17/15
to tryton
On 2015-12-17 12:43, Ossi Viljakainen wrote:
> So in this case, using the action wizard "Credit" -> "credit invoice" and
> leaving the "refund" unchecked, will just create an opposite transaction (a
> credit note) with negative sales & tax lines.
> 1. Will it also create associated stock moves?
No you have to cancel the shipments.
> So in this case, using the action wizard "Credit" -> "credit invoice" and
> leaving the "refund" unchecked, will just create an opposite transaction (a
> credit note) with negative sales & tax lines.
> 1. Will it also create associated stock moves?
> 2. What is the difference whether "refund" is selected or not?
--
Cédric Krier - B2CK SPRL
Email/Jabber: cedric...@b2ck.com
Tel: +32 472 54 46 59
Website: http://www.b2ck.com/
Ossi Viljakainen
Dec 18, 2015, 4:24:09 AM12/18/15
to tryton
On Friday, December 18, 2015 at 1:25:04 AM UTC+1, Cédric Krier wrote:
On 2015-12-17 12:43, Ossi Viljakainen wrote:
> 2. What is the difference whether "refund" is selected or not?
It will just reconcile the credit note with the original invoice.
When "refund" is selected, it will reconcile? In that case the text is very unclear.
Again, the user's manual would be much needed! :)
I like this suggestion by Okko, which he had posted in 2011 on this list:
On Monday, December 19, 2011 at 3:50:47 PM UTC+1, Okko wrote:
I want to propose to rename 'Refund' into "Reconcile invoices" if
checked. Unchecked should give a tooltip: 'Draft invoice. Allows the
user to edit the credit-note".regards,
Okko
Cédric Krier
Dec 18, 2015, 5:03:26 AM12/18/15
to tryton
On 2015-12-18 01:24, Ossi Viljakainen wrote:
>
>
> On Friday, December 18, 2015 at 1:25:04 AM UTC+1, Cédric Krier wrote:
> >
> > On 2015-12-17 12:43, Ossi Viljakainen wrote:
> > > 2. What is the difference whether "refund" is selected or not?
> >
> > It will just reconcile the credit note with the original invoice.
> >
>
> When "refund" is selected, it will reconcile? In that case the text is very
> unclear.
"Refund" is the correct word because the credit note will pay the
>
>
> On Friday, December 18, 2015 at 1:25:04 AM UTC+1, Cédric Krier wrote:
> >
> > On 2015-12-17 12:43, Ossi Viljakainen wrote:
> > > 2. What is the difference whether "refund" is selected or not?
> >
> > It will just reconcile the credit note with the original invoice.
> >
>
> When "refund" is selected, it will reconcile? In that case the text is very
> unclear.
invoice. Is it not what a refund is?
> Again, the user's manual would be much needed! :)
>
> I like this suggestion by Okko, which he had posted in 2011 on this list:
>
> On Monday, December 19, 2011 at 3:50:47 PM UTC+1, Okko wrote:
> >
> > I want to propose to rename 'Refund' into "Reconcile invoices" if
> > checked. Unchecked should give a tooltip: 'Draft invoice. Allows the
> > user to edit the credit-note".
are talking about document. Indeed you don't reconcile an invoice but
the some move lines of it.
Cédric Krier
Dec 18, 2015, 5:10:03 AM12/18/15
to tryton
On 2015-12-18 11:02, Cédric Krier wrote:
> On 2015-12-18 01:24, Ossi Viljakainen wrote:
> >
> >
> > On Friday, December 18, 2015 at 1:25:04 AM UTC+1, Cédric Krier wrote:
> > >
> > > On 2015-12-17 12:43, Ossi Viljakainen wrote:
> > > > 2. What is the difference whether "refund" is selected or not?
> > >
> > > It will just reconcile the credit note with the original invoice.
> > >
> >
> > When "refund" is selected, it will reconcile? In that case the text is very
> > unclear.
>
> "Refund" is the correct word because the credit note will pay the
> invoice. Is it not what a refund is?
>
> > Again, the user's manual would be much needed! :)
Fill free to propose a better tooltip for this checkbox:
> On 2015-12-18 01:24, Ossi Viljakainen wrote:
> >
> >
> > On Friday, December 18, 2015 at 1:25:04 AM UTC+1, Cédric Krier wrote:
> > >
> > > On 2015-12-17 12:43, Ossi Viljakainen wrote:
> > > > 2. What is the difference whether "refund" is selected or not?
> > >
> > > It will just reconcile the credit note with the original invoice.
> > >
> >
> > When "refund" is selected, it will reconcile? In that case the text is very
> > unclear.
>
> "Refund" is the correct word because the credit note will pay the
> invoice. Is it not what a refund is?
>
> > Again, the user's manual would be much needed! :)
https://bugs.tryton.org/
Better than: "If true, the current invoice(s) will be paid."
(probably better to say "If checked")
TPH
Dec 21, 2015, 10:50:05 AM12/21/15
to tryton
On 2015-12-17 12:43, Ossi Viljakainen wrote:
> So in this case, using the action wizard "Credit" -> "credit invoice" and
> leaving the "refund" unchecked, will just create an opposite transaction (a
> credit note) with negative sales & tax lines.
> 1. Will it also create associated stock moves?
I generate Invoice and Shipment from Sale - so we always use Sale -> Return Sale, because this will generates Credit Note AND Return Shipment (if there was a Shipment).
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