Tax rule settings

[Artem Braga]

Hello.

I have a problem with setup of tax rules. The scenario and settings are the following: 

1. There are two sales tax rates available - 15% and 20%

2. 15% sale tax rate is used for Product.Category 

3. Product uses Category taxes by default

4. Tax rule settings: Original tax - 15%, Substitution tax - 20%, From country - country X, To country - country Y.

5. Company warehouse address is defined as country X.

6. Customer tax rule is defined in the Party settings

Customer invoice is created to customer with the address in country Y. However, customer invoice is still generated with the sales tax rate of 15% instead of 20%. What can be the reason that tax rule is not applied to invoice? 

Will tax rule work in case Product will have a Service Type instead of Goods? 

Thank you 

Artem

[Cédric Krier]

On 2017-03-22 15:34, 'Artem Braga' via tryton wrote:
> Hello.
>
> I have a problem with setup of tax rules. The scenario and settings are the
> following:
>
> 1. There are two sales tax rates available - 15% and 20%
> 2. 15% sale tax rate is used for Product.Category
> 3. Product uses Category taxes by default
> 4. Tax rule settings: Original tax - 15%, Substitution tax - 20%, From
> country - country X, To country - country Y.
> 5. Company warehouse address is defined as country X.
> 6. Customer tax rule is defined in the Party settings
>
> Customer invoice is created to customer with the address in country Y.
> However, customer invoice is still generated with the sales tax rate of 15%
> instead of 20%. What can be the reason that tax rule is not applied to
> invoice?

What matter is the country of the shipping address not the invoice
address.
Also tax rule apply when the sale is filled so countries for all
addresses must be set before.

> Will tax rule work in case Product will have a Service Type instead of
> Goods?

No the rule applies no matter of the product type.

--
Cédric Krier - B2CK SPRL
Email/Jabber: cedric...@b2ck.com
Tel: +32 472 54 46 59
Website: http://www.b2ck.com/