Healthcare Data Analyst - REMOTE

[Danial Amini]

Healthcare Data Analyst

REMOTE

9 Months Contract

Rate: $40/hr C2C

 

The Senior Data Operations Analyst is responsible for supporting analytics-driven operations by monitoring data workflows, generating operational reports, and ensuring the timely and accurate delivery of performance metrics. This role serves as a key liaison between analytics, data delivery, operations, and leadership teams, providing visibility into service levels, processing volumes, and performance outcomes.

The ideal candidate brings strong analytical capabilities, operational discipline, and the ability to clearly communicate insights derived from data.

 

Key Responsibilities

• Prepare, validate, and distribute recurring operational and performance reports, including cycle times, processing volumes, and SLA metrics.
• Monitor data processing workflows to proactively identify delays, anomalies, or data quality issues and coordinate resolution with cross-functional partners.
• Support service level management and performance tracking initiatives through structured metric analysis and reporting.
• Partner with analytics, data engineering, and operations teams to ensure data accuracy, consistency, and reliability across reporting outputs.
• Communicate performance trends, status updates, and potential risks to stakeholders in a clear, concise manner.
• Maintain documentation and standardized reporting procedures to ensure operational efficiency, repeatability, and audit readiness.

 

Required Qualifications

• Experience in analytics operations, data operations, customer service analytics, or performance management environments.
• Strong attention to detail with the ability to interpret, validate, and reconcile data outputs.
• Demonstrated ability to translate data findings for both technical and non-technical stakeholders.
• Experience working in cross-functional and matrixed organizational structures.

 

Core Competencies

• Analytical thinking and structured problem-solving
• Data quality and accuracy focus
• Process orientation and operational rigor
• Clear written and verbal communication
• Collaboration and stakeholder engagement

 

Preferred Skills

• Working knowledge of Power BI, including reviewing dashboards, validating metrics, and interpreting visualizations.
• Basic to intermediate SQL Server skills (e.g., reading queries, validating datasets, performing data checks).
• Understanding of reporting workflows, operational metrics, and data pipelines.
• Experience supporting SLA, KPI, or service-level reporting environments.