Thereare two people, and only two, whose ideas must be taught to every MBA in the world: Michael Porter and Henry Mintzberg. This was true more than 25 years ago, when I did my MBA at USC. These are two academics who have had real impact for a long time. Part of their success, beyond having big relevant ideas, is due to their clear and concise writing skills (There is certainly a lesson in there for many of us business school academics).
The world of deliberate strategy is one that I remember well from my days as a corporate manager at IBM and then as an executive teacher at Oxford and LBS. It was a world of strategy planning weekends at posh hotels in the English countryside, where we sat in rooms discussing the 5 Forces in our particular industry and what would we change in the model if we had a fairy's magic wand. The output was 3 ring binders in North America and 2 ring binders in Europe. This worked well in its day, back in the 80s and part of the 90s, wonderful times now looking back on it, when the past was quite helpful in predicting the future. However, the nature of the world today no longer lends itself, by in large, to this type of strategy.
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Just like in the world of Middle Earth, getting strategy right in the business world can be a challenging quest. But fear not, as Henry Mintzberg has developed a powerful framework for developing successful strategies. Drawing inspiration from the Five Wizards, Mintzberg's 5 Ps of Strategy - Plan, Ploy, Pattern, Position, and Perspective - provide different paths to achieving strategic victory. In this article, we'll explore each of these approaches in detail, using examples from the business world to illustrate their practical application. So grab your staff and let's set off on a journey to uncover the secrets of strategic success!
Plan refers to a deliberate course of action that outlines the steps necessary to achieve a specific goal. Ploy refers to a maneuver or tactic used to gain an advantage over competitors. Pattern refers to a consistency in behavior or actions over time that reflects an organization's strategy. Position refers to an organization's place in the market relative to its competitors, and Perspective refers to the way an organization views its business and the world around it.
Just as Gandalf the White is a master of planning and devising strategies to defeat Sauron and his forces, the "Plan" element of Mintzberg's framework involves creating a deliberate course of action to achieve a specific goal. For instance, IndiGo Airlines, one of India's leading airlines, adopted a single-aircraft configuration (A320) to fly on short routes with ATR aircraft. This enabled the company to cut costs and explore unexplored market routes to tier 3 cities in India, which were previously underserved. By using cheaper and more efficient aircraft, IndiGo was able to cater to low-density traffic on these routes and maintain profitability.
Radagast the Brown is a wizard who is attuned to the natural world and the patterns of life and death. Similarly, the "Pattern" element of Mintzberg's framework involves recognizing consistent patterns in behavior or actions over time that reflect an organization's strategy. For example, Apple's strategy of decreasing the prices of its older models on the same day as the new ones are released. This allows the company to increase combined device and services profits by dropping the entry-level price. Meanwhile, the top-end price is kept the same since they view it as delivering sufficient units to meet supply and demand curve equilibrium.
Alatar the Blue can be seen as representing the "Position" element of Mintzberg's framework, which involves understanding an organization's place in the market relative to its competitors. Great examples of this are the ways that Apple positioned itself in the music and media industry. iTunes integrated very well with all the devices, including Macintosh computers. This gave them an edge over their competitors for people looking for computers to serve as media centers. Apple combined design, ergonomics, and ease of use in a device and then tied it into a platform that kept that device updated with music without any hassles.
Pallando the Blue is known for his empathy and compassion and can be seen as representing the "Perspective" element of Mintzberg's framework, which involves understanding an organization's view of its business and the world around it. The choices an organization makes about its strategy are heavily influenced by its culture. For instance, Subway perceives itself as a company that emphasizes healthy food with excellent service. In every country it operates around the world, Subway maintains a consistent approach to quick service, standardized processes, low cost, healthy options, and clean dining areas. Here, strategy is a perspective, with its content consisting not just of a chosen position but of an ingrained way of perceiving the world.
By considering these different perspectives when developing a strategy, businesses can better understand their strengths, weaknesses, opportunities, and threats, and develop a strategy that leverages their strengths and opportunities while mitigating their weaknesses and threats. Additionally, by recognizing that strategies must be adaptable in the face of changing market conditions and other external factors, businesses can develop strategies that are both effective and flexible.
In conclusion, Mintzberg's 5 Ps of Strategy provide a comprehensive framework for developing a robust and practical strategy. Although they can be used as independent approaches, businesses should consider them as a variety of viewpoints or perspectives when crafting their strategies. By doing so, they can gain a deeper understanding of the complex and dynamic business environment and develop strategies that are both effective and adaptable.
I hope you found this exploration of Mintzberg's 5 Ps of Strategy to be insightful and thought-provoking. Have you encountered similar examples in your own professional career? Do you have any additional insights or perspectives on the topic? I'd love to hear your thoughts in the comments below. Additionally, if you want to be updated articles and insights on business strategy, sign up for our newsletter to receive regular updates directly in your inbox. Don't hesitate to join the conversation and share your experiences with our community. Thank you for reading!
The word "strategy" has been used implicitly in different ways even if it has traditionally been defined in only one. Explicit recognition of multiple definitions can help people to manoeuvre through this difficult field. Mintzberg provides five definitions of strategy:
Strategy is a plan - some sort of consciously intended course of action, a guideline (or set of guidelines) to deal with a situation. By this definition strategies have two essential characteristics: they are made in advance of the actions to which they apply, and they are developed consciously and purposefully.
If strategies can be intended (whether as general plans or specific ploys), they can also be realised. In other words, defining strategy as plan is not sufficient; we also need a definition that encompasses the resulting behaviour: Strategy is a pattern - specifically, a pattern in a stream of actions. Strategy is consistency in behaviour, whether or not intended. The definitions of strategy as plan and pattern can be quite independent of one another: plans may go unrealised, while patterns may appear without preconception.
Plans are intended strategy, whereas patterns are realised strategy; from this we can distinguish deliberate strategies, where intentions that existed previously were realised, and emergent strategies where patterns developed in the absence of intentions, or despite them.
Strategy is a position - specifically a means of locating an organisation in an "environment". By this definition strategy becomes the mediating force, or "match", between organisation and environment, that is, between the internal and the external context.
Strategy is a perspective - its content consisting not just of a chosen position, but of an ingrained way of perceiving the world. Strategy in this respect is to the organisation what personality is to the individual. What is of key importance is that strategy is a perspective shared by members of an organisation, through their intentions and / or by their actions. In effect, when we talk of strategy in this context, we are entering the realm of the collective mind - individuals united by common thinking and / or behaviour.
Much as a potter requires intimate knowledge of the clay, techniques she has tried in the past, and the ideas she has for future forms, the strategist requires intimate knowledge of the organization, what it has done in the past, and its capabilities for the future.
When you craft strategy, you become an artisan of sorts. I find that image appealing. It gives me the freedom to plan some things, to let others develop on their own, and then to mold and shape what exists into a more intentional form over time.
In self-contained writing, the subject matter itself limits the scope of the content. The author has a strong idea of what the thesis is, what topics need to be covered, where to get any missing information, and so on. The writing is easily outlined in significant detail.
This approach works well, for example, when you teach a class regularly, when you specialize in consulting on a topic, or when you frequently lead a defined process to achieve a targeted end result. You know exactly what needs to be covered.
Again, self-contained and emergent writing are two ends of a spectrum. (In the fiction world you may hear this called the plotter-pantser dichotomy.) Practically speaking, most of us use a combination of the two approaches, depending on how well we know our topic and what style of writing suits us personally.
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