InstaCode 2008 Hit
Anna Pybus
Welcome to InstaCode Live ("Service"), an application designed especially for the locksmithing and security industry. These Terms & Conditions are intended to explain our obligations as a service provider and your obligations as a customer. Please read them carefully.
You can access your account, and manage your use of it, via the InstaCode Live website at www.instacodelive.com ("Website"). The bundling options and pricing for InstaCode Live are set out on the website.
We will notify you, by email to the email address you provide us on sign up, of any updates to these Terms and Conditions. If we do this, you may cancel your InstaCode Live subscription in accordance with clause 6.1.
The most current version of the Terms and Conditions published on the Website will apply from the time of publication and supersedes and replaces all previous versions. You can review the current Terms and Conditions by clicking on the "Terms and Conditions" hyperlink located at the bottom of each page of the Website.
You acknowledge that downloading of Content via the internet may involve significant internet usage. The payments you make for your InstaCode Live subscription do not include any charges for internet usage. You are solely responsible for any internet usage or access charges that your internet service provider may apply in relation to streaming any Content you access as part of InstaCode Live service.
You acknowledge that your ability to access data is affected by many factors, including the specifications of the device through which you are viewing the Content, the internet connection (including the speed of data uploading and downloading) through which the Content is downloaded, other tasks that your device is performing whilst the Content is downloading, as well as the amount of other traffic on WH Software's network and the internet at the time you are streaming the Content.
We will notify you by email at least 30 days in advance of any change in the fees for your Subscription Package. You will have the option of accepting the change or cancelling the Subscription Package. If you do not cancel the Subscription Package, we will charge your credit/debit card for the new fee from the start of your next payment cycle.
Free trials of certain InstaCode Live features may be offered to eligible new InstaCode Live Users from time to time. We will determine if you are entitled to a free trial of an InstaCode Live feature.
We may charge for free trials and promotional offers based on the standard fee for the InstaCode Live if we consider that the relevant trial or promotional offer is being abused. The duration of any free trial or promotional offer may vary and will be displayed on the Website for new InstaCode Live Users and/or communicated directly to existing InstaCode Live Users via the Website or email communications.
It is your responsibility to know when your free trial or promotional offer of InstaCode Live ends, and to cancel your free trial or promotional offer if you do not wish to become a paying subscriber of the relevant Subscription Package. In some cases you will be able to cancel your trial or promotional offer online, in others you will need to call our Member Service team - check the "My Account" section of the website once you have taken up the free trial or promotional offer for more information. If you do not cancel your free trial or promotional offer within the free trial or promotional period, you will be billed your first subscription fee at the end of your free trial or promotional offer for the subscription fees for the relevant Subscription Package.
We reserve the right not to offer, refuse, or cancel a free trial or promotional offer at any time at our absolute discretion. Free trial and promotional offers are limited to one per person, one per credit/debit card and cannot be combined with any other offer. We reserve the right to charge a subscription fee to your credit/debit card where you have exceeded this limit (based on the subscription fee for the Subscription Package related to the free trial or promotional offer).
Except to the extent otherwise stated in a free trial or promotional offer, if you have previously been an InstaCode Live User you will not qualify for a free trial or any promotional offers for InstaCode Live, and if you select a Subscription Package you will be charged the first monthly payment immediately for the Subscription Package you have selected.
We will charge your credit/debit card (as applicable) with the fee for your Subscription Package at the start of each payment cycle during your subscription. We will continue to charge your credit/debit card (as applicable) every month or your selected payment in advance period until you cancel your subscription.
We will charge your credit/debit card (as applicable) with any Transaction Fees at the time of purchase. InstaCode Live Users can review their billing history and all account charges in the "My Account" section of the Website.
Your subscription must be renewed on a regular basis to continue using InstaCode Live. Your subscription can be cancelled at any time from the "My Account" section of the Website. No refunds will be given for unused portions of a subscription period.
If you store credit/debit card details to pay for your subscription and these details change, you must update them in the "My Account" section of the Website. If you do not update your card details by either of these means, we will put your Subscription Package and any access to Content on hold, which means you will cease being able to use InstaCode Live until your card details are updated and made valid. The payment cycle for all Subscription Packages is continuous; your credit/debit card account will be billed every month or every selected payment period in advance until your Subscription Package is cancelled by you in accordance with these Terms and Conditions.
You are responsible for ensuring your Member and any InstaCode Live User information as entered in the registration form and subsequently detailed in the "My Account" section of the Website is current, accurate and complete. You can maintain and update your Member and Service User information from the "My Account" section of the Website.
You are responsible for maintaining the confidentiality of your account and password information, and for restricting unauthorised access to your account. You are responsible for all activity on your account. You acknowledge that you must keep your account and password information confidential in order to prevent fraud. You agree to indemnify WH Software against any loss, liability, costs or expenses incurred by WH Software as a result of you not maintaining your account and password information in accordance with this clause 5.2.
Your Subscription Package can be cancelled from the "My Account" section of the Website or by calling our Member Services Team (Monday to Friday 9am-5pm New Zealand time, excluding public holidays). We do not accept cancellation requests via email. Billing will stop once you have completed this process.
If you cancel your Subscription Package in accordance with clause 6.1, the cancellation will be effective at the end of the then current payment cycle unless you cancel as a result of us changing these Terms and Conditions in a way which we agree (acting reasonably) makes you materially worse off in relation to your receipt of the InstaCode Live subscription (in which case the cancellation will be effective when the change to these Terms and Conditions is effective).
We reserve the right to suspend or cancel your access to the InstaCode Live and your Membership if we have reasonable grounds to suspect that your Member or Service User information is misleading, inaccurate or incomplete or there has been unauthorised access to your account.
All content on or available through the Website (including the Content) and all WH Software interfaces created for devices including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations and software and its compilation ("Interfaces") are the property of WH Software, its parent company, or its (or its parent company's) suppliers and are protected by copyright laws.
Except for rights expressly granted to you, all rights in the Content are reserved by us or our licensors and your licence to the Content terminates upon the termination or cancellation of these Terms and Conditions. You agree to indemnify WH Software and its parent company from and against any loss, damage, liability, costs or expenses suffered or incurred by WH Software or its parent company in connection with any breach by you of this clause 7.1.
We take infringement of our copyright or that of our licensors very seriously. You must not copy, reproduce, communicate to the public, transmit, or broadcast the Website, Interfaces or any Content accessed via InstaCode Live. We reserve the right to take all steps necessary to prevent the unauthorised distribution, copying, reproduction, broadcasting or communication of the Content.
"InstaCode Live" is a trademark of WH Software Limited. All WH Software graphics, logos, page headers, button icons, scripts and InstaCode Live names are trademarks of WH Software or its parent company. WH Software's trademarks may not be used in connection with any product other than that of WH Software. All other trademarks not owned by WH Software that appear on the Website or are accessible via InstaCode Live are the property of their respective owners who may or may not be affiliated with, connected to or sponsored by WH Software.
Some of the hyperlinks on the Website may lead to other websites or interfaces that are not controlled by or affiliated with WH Software. In addition, other websites or interfaces may link to Website and Interfaces. WH Software is not responsible for the content or privacy policies of these other websites or interfaces.
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