This is determined by how many people will be riding in the vehicle on a regular basis. Typically, one headset is installed for each seating position. Wireless headsets typically eliminate the need for job- or location-specific headsets, such as at the pump panel, or at the turntable and ladder tip on an aerial, because they have the range to work anywhere.
Under-helmet headsets have a soft strap that goes over the head, allowing the headset to be worn under a fire helmet or inside the cab. Overhead-style headsets have a rigid headband and are used without a helmet. 50-Series Wired Headsets are plugged in to a headset jack to connect with the intercom. A 50-Series Wired Headset with single or a slotted-dome allows the user to hear ambient noise, such as traffic or voices on the foreground. 500-Series Wireless Headsets with Listen-Through Technology provide the same function with full hearing protection.
Firecom 500-Series Wireless Headsets have Stereo Listen-Through Technology, which allows you to mix in outside sound so you can monitor equipment, hear warnings or talk with someone not wearing a headset, all without removing your hearing protection or losing contact with your crew.
Yes. Firecom offers interface cables (sold separately) which allow you to connect a portable radio to a 50- or 500-Series Headset. Firecom supports virtually all radios. Check out our Radio Interface Guide for a complete list.
With a Firecom system, transmit capability is determined by the headset, not the position. A transmit headset can be in any position. Intercom-only headsets will not transmit on the radio at any position. Wireless headsets can be positioned anywhere if they have radio-transmit capability through a properly configured base station.
Yes. Wireless headsets can be used at the tip of an aerial or in the bucket, and they offer continuous communication during transition up and down the ladder. Check with Firecom for optimal base station positioning in this application. Our exterior module for wired headsets can be installed at the tip of an aerial or in the bucket of a ladder tower.
Yes. For wired headsets, simply install an additional interior or exterior headset module and run the cable; no additional intercom boxes are required (up to 10 available connections). Wireless headsets may require additional base stations depending on the original system configuration (up to 5 headsets per wireless base station).
The Firecom 5000D Series takes apparatus intercom systems to the next level by offering automatic squelch, enhanced noise reduction circuitry, touch pad adjustable volume utilizing membrane switching, and bright LED indicators. The enhanced noise reduction is achieved by utilizing automatically controlled, dynamic range-expanding preamplifiers at each headset, which control the audio input for the intercom and radio. Expanding preamplifiers reduce excess noise from unused microphones, resulting in better clarity in noisy environments.
Yes, a cell phone can be used with a Firecom intercom system if it has hands-free capability (provided your phone has a headset port/aux jack). Direct-wired cell phone conversations will be broadcast on the intercom to all crew members.
Firecom intercom systems do not include cabling. We do recommend you order a bulk roll of communication cable that we offer. Using modular plugs, cables can be run as required and trimmed to the proper length.
NFPA 1500 recommends hearing protection for firefighters while riding in or working around fire apparatus with a noise level in excess of 90dB (approximately the noise level of a hair dryer or lawn mower).
Firecom 500-Series Wireless Headsets enable natural conversation in the apparatus; no yelling required. DECT7 Wireless Technology offers more audio bandwidth, which means the headsets sound great. We combined our industry-leading audio quality with our exclusive auto-leveling, noise cancelling microphone so that you can understand the subtle differences in what you hear even while the sirens are blaring.
Microphones on the forward edge of each ear dome can be turned on to allow the user to hear environmental sound. Use Firecom Listen-Through Technology when you need to remain aware of scene noise, monitor equipment or speak to someone outside your crew without the need to remove your headset and its vital hearing protection.
Yes. Firecom offers interface cables (sold separately) which allow you to connect to a portable radio to a 50- or 500-Series Headset. Firecom supports virtually all radios. Check out our Radio Interface Guide for a complete list.
Regardless of where you are or what you are doing on the apparatus, the radio-transmit button is always where you can find it, right next to your ear on the headset. There is no need to search for a remote push-to-talk switch or climb back in the cab to talk on the radio.
This can depend on headset style and programming. A Firecom Wireless Headset can be programmed to require push-to-talk, or hands free VOX activation. Firecom Wired Headsets are pre-programmed so that some of the headsets require PTT at all times, and some allow hands free VOX activated intercom communication.
The most common intercom-only headset requires the user to push a button to talk. We do offer one wired headset with a toggle on-off switch that opens the microphone for continuous intercom communications. Neither headset will transmit on the radio.
This can depend on headset style and programming. A Firecom Wireless Headset can be programmed to require push-to-talk, or hands free VOX activation. Firecom Wired headsets are pre-programmed so that some of the headsets require PTT at all times, and some allow hands free VOX activated intercom communication.
Put Firecom Connect into Bluetooth pairing mode by simultaneously pressing the PTT and + buttons and holding for 2 seconds, then release.The Bluetooth LED on the Firecom Connect will be blinking Blue.
The Firecom 5000D system has touch pad style volume controls mounted on the face of the intercom, along with LED volume indicators. In addition to the system volume, each headset is equipped with individual volume controls.
Yes, Firecom Intercoms are equipped with an auxiliary input on the 5000D Series for cell phones, as well as an auxiliary output that can be connected to a digital recording device. Some styles of the Wireless 500-Series Headsets have Bluetooth capability for private listening.
Firecom 500-Series Wireless Headsets enable natural conversation; no yelling required. DECT7 Wireless Technology offers more audio bandwidth, which means the headsets sound great. We combined our industry-leading audio quality with our exclusive auto-leveling, noise cancelling microphone so that you can understand the subtle differences in what you hear.
The ComHub stores the Wireless Base Station in a portable, battery-operated, weatherproof case. As such, you can pick up the ComHub and carry it around the scene with you. You can also use the ComHub to connect a two-way radio.
Make sure you position the ComHub upright (there are stickers on the case to help you orient it). Raise it up off the ground (optimal height is between 5-8 feet off the ground), and try to have as few obstacles between the ComHub and the headsets as possible (clear line of sight). Some applications may require a different ComHub height, feel free to contact our sales or service team for a recommendation.
Connect up to 20 crew members on a portable system. Installed systems (in a vehicle or building) can connect even larger crews. Contact your Firecom representative for more information on large systems.
You can select from up to five channels available on the base station and switch between them with a button on the headset. The factory default is a single channel. To add more, switch your base station to Channel Mode by referring to the ComHub User Manual.
Use the provided 12VDC regulated wall adapter or one of the headset charging cables in your Firecom Charging Case. You can also purchase a cigarette adapter charger to charge your headset. For details on vehicle charging, refer to the User Manual.
Both the wireless headsets and the ComHub use custom Lithium-Ion batteries that charge inside each device using the provided 12VDC wall adapters or by using the charging cables inside a Firecom Charging Case.
The remote head is a duplicate of the intercom faceplate that can be located anywhere inside the vehicle. All controls, such as volume and radio selector, on the intercom box are duplicated on the remote head. The remote head is typically mounted flush on the radio console or in the OEM overhead console, reducing dashboard clutter. An optional adjustable mounting bracket is available for mounting the remote head on top of the dashboard or on the ceiling. Outside the apparatus it is often positioned on or near the pump panel.
The remote head is connected to the main intercom box with a six-conductor phone cable. This is the same type of cable used to connect the wired headset modules and wireless bases to the intercom box.
If there is a problem with the intercom (and not an installation issue), we recommend returning the equipment to Firecom for repair. Our customer service staff will assist you with repair or replacement of your intercom and components. Visit Service for more information.
This is up to you, as it depends on your skill level and comfort. Our systems can be installed easily with simple hand tools and the Firecom crimp tool. Most installations utilize a pre-made interface cable; however some radios, typically older models, must be hard-wired to the intercom, which will likely require the services of a radio technician. To ensure peak performance, final audio level adjustments will also require the skills of a trained radio technician.
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