Grand Circle Corporation, Myanmar representative office is looking for a Tour Guide Manager as we are expending business in Myanmar.
Please find the detail information below.
Grand Circle Corporation – Myanmar Representative Office, which operates Overseas Adventure Travel and Grand Circle Cruise Line is in business to change the lives of our
travelers and communities in which we work and travel. As the largest US direct marketer of international travel, adventure and discovery
for North Americans aged 50-plus, we continue to expand. Our exceptional growth
has created the need for:-
Tour Guide Manager – Burma
Responsibilities include:
- Managing our day-to-day operations to achieve quality goals and accuracy for all
Southeast Asia products
- Hiring/Training/Scheduling/Coaching/Managing Trip Leaders
performance management to meet company’s guidelines to achieve excellence
goals
- Create a strong high performing trip leaders team that exemplify the
company’s culture & values and team spirit
- Continuous management of tour guide performance according to our
company guidelines
- Interact regularly with travelers on site and effectively
participating with travelers on sites to support trip leaders and obtain live feedback from
passengers
- Offer 24/7 emergency support for all guides to resolve all on site
issues and improve tour quality
Requirements:
- Burmese nationality with minimum bachelor degree
educational background
- 5+ years’
experience of
hiring, coaching and managing people
(Travel Industry Preferred)
- Fluency in
written & spoken English
- Proficient
in Microsoft Word / Excel
- Proven and
effective travel industry and staff management experience
- Strong
tour operations background with knowledge of Myanmar, Thailand & Southeast Asia
-
Excellent
interpersonal , communication and
problem solving skills
- Proven
vendor relations and negotiation skills
- Ability to
implement US Global Corporate Company of performance driven strategy on
product quality, operation
initiatives and cost management
- Passion
for the North America travelers
- Able to
prioritize key actions to achieve goals and is a self-starter
- Demonstrated
success in making tough decisions and taking risks
Interested candidates, please submit your detailed resume with recent photo and salary
expectation to tzaw@oattravel.com