Ihave posted this in the Apple forums, but thought I would try this community as well. I am on a Windows 11 computer, using Outlook 365. I am able to install iCloud successfully, and log into the client. When I try to set up iCloud for Outlook, so I can see my family calendar along side my work calendar, I get the following error:
I have nothing showing in my log files in regard to errors. I have researched online, and have tried everything I can find. I've uninstalled and re-installed, used an older version, removed all files from the AppData folder related to iCloud, etc. I have been able to set up the software successfully on one of my other computers, however, it is this one that is causing this issue.
In July this above fix stopped working due to an update and the only way I found to fix it at the time was to completely uninstall and reinstall iCloud, starting with manually removing the iCloud outlook add-in. But that takes hours, removes all iCloud data from the system, and then re-syncs. And I had to do it three times. Way too much effort.
Then this past week iCloud forgot its password for outlook synchronizing again, and I wasn't willing to uninstall and reinstall again, so I kept fiddling around until a new set of steps revealed itself. This one is just five minutes, and hopefully it will work moving forward. That may sound overly optimistic, but looking at the steps in hindsight, they now make sense.
You're welcome.
One more set of tips before you/we giveup:
a) Open an elevated command prompt (run-as administrator), then running the command "DISM /online /cleanup-image /restoreHealth" and then when that is done, "SFC /scannow". Then reboot. This will find and fix any operating system files that need to be udpated or are corrupted.
b) Do a full online repair for Microsoft Office. Then reboot.
c) And then remove/replace the outlook add-in as per the 15 steps above.
That will make sure all of your Windows and MSOffice files are up to date and properly configured before you remove and replace the Outlook add-in. It may fix the issue. Or, if it doesn't fix it, at least you'll know that the problem isn't Windows or Office.
It's definitely frustrating. Even moreso because it's just this one add-in / .dll for outlook that is losing its credentials -- everything else in iCloud for windows works fine for me without any intervention.
Personally, I like Windows more than OS X. But... I do look on with envy as my friend with a Mac has everything work seamlessly, including contacts, photos, iMessage chat, facetime, and even copy/paste between devices. It's astounding to watch.
Good luck.
A new Windows update, combined with an iCloud app update, confused the system again. The solution required resurrecting the step where iCloud setup gets run "As Administrator". It's still five minutes once you're used to bit, but yet, it's also a pain in the article. It would be great if Apple could just fix the issue.
@jmcrawf Thank you again for your reply! I gave up yesterday after hours of trying to figure out what the issue was. Initially, I didn't have permission to use iCloud as an Admin. After uninstalling/reinstalling iCloud, following the steps, I still couldn't get the fix to work on my 2nd laptop. Woke up this morning, and the issue resolved itself?!?! I simply hit "Wrong Password" in my Outlook and wouldn't you know it, it changed to "Refresh" and my calendars updated. I couldn't believe it. My fingers are crossed this will stay fixed. Your fix got my calendars syncing again across laptops AND stopped the annoying icloud password request over and over again. Thank you so much for your fix!!!
The latest Microsoft update broke iCloud again. While the October 2022 update above still works, this update streamlines it slightly by cutting out most reboots (kill all iCloud processes before the old step 9).
Unfortunately, no. I. Have not migrated to Window 11 and still cannot connect properly with iCloud with Outlook. I am slowly giving up and thinking more and more to go toward a Mac as I am using an IPhone and IPad and I am tired to loose my time on this and stop using it.
I would love to use firefox as my main browser, but as someone that extensively uses icloud keychain to store his passwords, I cannot switch to firefox from Google chrome, as only google chrome and Edge support the icloud keychain extension on windows.
I have recently switched to edge just because I have moved all my passwords to Apple keychain after the Lastpass issues. I want to use Firefox as I have for years, it's much better than Edge. But I can't because it's not supported through Apples windows Icloud app. Please work on adding it so I can use Firefox again!
Adding my voice to this thread. Firefox just yelled at me for using LastPass. I would love to switch to the Apple passwords so I can use Firefox. I have the extension installed on Opera, but Opera just had a massive update, and it's running a lot slower than it used to. I might have to stick with Opera for now...
Today I find that firefox performs better than Chrome. But I am using icloud keychain and google password manager. But none of them are available in firefox. when it will be available, I will make firefox default.
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