I purchased the pro, but it is still telling me I hit my quota.

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赵悦

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Jul 17, 2022, 11:36:05 PM7/17/22
to Translate - Google Spreadsheets Add-on
I purchased the pro , but it is still telling me I hit my quota.

tigr...@gmail.com

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Jul 23, 2022, 4:26:44 AM7/23/22
to Translate - Google Spreadsheets Add-on
Hi,

You are using a trial subscription of the Translate add-on, which has a lower monthly limit than the actual paid subscription.
You have reached that limit. While on the trial, you can still use the add-on with daily free quota. If you would like to raise the limit, you can purchase the actual paid membership, which has a higher quota limit than the trial version.
The paid quota should be enough for most users. If you exceed it too, please contact me. You have to understand that I am paying Google based on the number of characters used. I am gathering usage statistics to see how I can improve the add-on and make the quota high enough to satisfy as many users as possible not causing financial losses for me at the same time.

Thank you,
Tigran

tigr...@gmail.com

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Jul 23, 2022, 4:30:49 AM7/23/22
to Translate - Google Spreadsheets Add-on
I noticed you used all the trial quota in one go. I am afraid with the high demands you have, even the paid Pro membership will not be enough.
I would be happy to raise that limit for Translate users, but I have to balance withing the limits set by Google, otherwise I will have to pay more from my own pocket.
I am sorry to tell you this, but if you are planning to use millions of characters per month, Translate will not be an option for you.

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