Thefirst time you create your Business Hub account, you will be prompted for the activation code. An activation code is part of your confirmation of purchase. It contains information about the subscription you purchased. Your code is the "license" used to activate your Avast Business product.
If you are a direct customer (not using OMS), you can upgrade to a higher Small Business Solutions tier directly from the Hub without waiting for a renewal period or extending the expiration date. Note that the upgrade option does not apply to the Ultimate Business Security products since that is the highest tier.
If activation via Avast Account fails, you can activate Avast Premium Security using the sign-in key from your web browser. To use this alternative activation method, follow the GIF or the instructions below:
I have a very similar problem: I have an HP laptop and avast asked a question and said I needed to reboot, so I did and now the entire drive is locked up with bitlocker and we're still trying to figure out if its possible to bypass bitlocker somehow. I thought we had the BL recovery key backed up, but apparently not.
The only possibility I've found is to use dislocker on a linux usb stick and copy/decrypt the data from the windows hdd to the usb, then restore the windows hdd back to the factory settings, then add the files back. If you have set up a restore point before the bitlocker disaster, you might be able to fix the problem.
Follow the instructions provided by Avast to activate your purchased license.Currently (13.07.2023) you'll get an activation code with your purchase and need to obtain the license file with the avastlic utility:
I installed TB 31.8.0 on W10 system and imported contacts and emails. That all works except I get "Secure Connection Failed" for
live.mozillamessaging.com. I've deleted cert*.db and key*.db files and rebooted but it hasn't gone away.
[Probably not relevant: but I'm also not receiving the confirm-your-email message from Mozilla, and could only join this forum via the time-out reminder which did get through. But my test messages arrive OK.]
1. Why on earth are you messing with Thunderbird 38. There was a time when it was about the only way to import outlook PST content to Thunderbird until bug in the importer were fixers years ago. Now not so much.
2. Avast offers instruction on how to force Thunderbird to use it's self signed certificates. Personally I find the process rather poor security. The certificates are issued in a chain of trust, Avast chooses not to have their business audited and meet the costs of same to be included, so ask users to reduce their security so the company can hack into your communications.
3 The certificates that will be offered will be current, what is happening is a web page is loading and the web server has current certificates as the same
thunderbird.net server is used for all versions of Thunderbird. The problem is Avast substituting the certificates issued by the web site for it's own which Thunderbird rejects.
4 Uninstall Avast and try both your W11 install and Thunderbird and be pleased how all your issues suddenly cease. Not removing avast in Windows 10 and 11 will activate Windows defender. So you are not on windows without an antivirus.
AN FYI, this is some of the Avast issues that have been documented in relation to Thunderbird. Although the updating of the wiki is very patchy these days it does not inspire much confidence. :Testing:Antivirus_Related_Performance_Issues#AVAST
Apparently it's trying to load the welcome page.(I've got chat turned off)I've cleaned the registry.I don't have BrowserSafeguard installed.I've just removed IBMTrusteer Rapport as that might be a bit similar.Still getting the error.Also get the same error if click on "Learn more about Do Not Track" in Options/Privacy.
The next error is that it says it (31.8.0) is the latest version so I'll have to manually upgrade. Automatic updates is turned on. (Perhaps it's just too old?) Should I go one major number at a time, or jump in with the latest?
OK, the error was from it trying to download the wlecome page. Seems to be a problem with out of date certs in the old TB (or maybe on my old PC). Anyway, I've upgraded to the latest version of TB and it all seems to be working. Now to move to new W11 PC.
Thanks Matt.1: I'm new to Thunderbird and the posting on migration that Google found for me said that you had to go back to 38 to import from Outlook: -US/kb/switching-thunderbird. I took this to be the official recommendation from Mozilla. You'll notice that the article is undated.
2: I use Avast but yes, I'm always suspicious of companies that are selling higher levels of security cos there's always an unstated "trussst in me..." clause and never any info on their internal security policies, employee vetting procedures etc. (Russian or Chinese antivirus anyone?)
I'd already seen A: that 38 thought it was current and refused to upgrade itself, and B: after exporting certs from Avast and importing into TB, they still weren't visible in TB - so this created an expectation of problems to be solved. Perhaps if things had gone smoothly from the start I'd have back-tracked rather than trying to fix.
I've been practicing my C# lately on a new system. Compiling is fine, however when I try to run the generated .exe file, avast! thinks it is malware and runs it in the sandbox for a while (and it doesn't work in the sandbox as it should work normally), and only when it has finished scanning it will it let me run it normally.
...manually edit[ing] the line where the path for the exception is. So, using the "browse" button, select first the folder, and then edit the resulting path and "add" to exclusions. You can also use "*" and "?".
As others have mentioned, the culprit is DeepScreen. It's especially bad if you have Avast set to Silent/gaming mode because then you can get unexpected/bizarre behavior and have no idea why. (I spent an entire day debugging the installer for a program I'm developing because it suddenly started running twice every single time I launched it--DeepScreen is very forgetful--and only succeeding on the the second run.)
Going under Settings, Update, Details, you can turn off popups for the majority of them--the annoying update-related popups, which should make it easier to work undisturbed, play video games, etc. But DeepScreen popups still pop up!
Unfortunately, the only way I currently have of disabling DeepScreen (in Avast 2014.9.0.2021) is to disable all shields! And I'm not even sure that this is working, since I sometimes get DeepScreen popups even with all shields disabled. Avast can't be prevented from starting with Windows during boot, so maybe uninstalling Avast is the only solution.
I have tried all of the other solutions, like adding an exclusion or deep screen exclusion or exclusion to File System Component shield or disabling deepscreen, etc. The only solution that works for me is to stop the Avast service in services.msc or Computer Management/Services.
Done all the things above (including scanning/excluding the directory/exec where the exec is located) but 20 second after starting, avast kill it. No message, no quarantine, but i have found a way to circumvent the problem:
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