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I was experiencing the known issue with the popup messages, so i uninstalled the drivers for my Officejet 8500a. But when I went back in to reinstall the driver, all it offered for Mac OS Catalina was HP eprint, which is not compatible with the 8500a. I tried installing an earlier version of the driver, but then i got a message saying that HP hasn't updated the installer. Anyone know of any workaround so i can get this driver, or is this perfectly good printer now junk?
Thanks for the response. I tried downloading HP Easy Start, but it said that "we are not able to automatically locate any software options for this product. Please go to the HP Website and search for product solutions there."
I downloaded the drivers via the link you sent on my Macbook Air, and don't see the printer in Printers and Scanners. Is it possible i need to download something else? Or, is there a way to uninstall anything that might still be on there, then reinstall?
Following up here: I thought I had this resolved, but Easy Start isn't seeing my Officejet Pro 8500a through my Mac. Any more suggestions? I went to HP's website and downloaded E-print on the driver page, but that didn't work either.
Using the latest Ubuntu 13.10 and trying to get the proprietary drivers for my GeForce 8500 GT. But it doesn't show in the Additional settings. It's blank. Am I doing something wrong or should I download it from the Nvidia homepage? How do I install it? Step by step would be awesome for me as a non-geek.
I have spent the last hour trying to find where I can download the printer driver for my Canon TR8500. I am using an Apple MacBook Air, running on Apple macOS Monterey (12.4). It doesn't seem like it should be this hard to find drivers.
Try reinstalling the Intel Chipset driver and Intel HD Graphics video driver. Since neither of you mentioned the version of Windows, go here and select your version of Windows before downloading any drivers. Install the chipset first then reboot and install the HD Graphics driver.
As for resetting BIOS, the instructions to remove the battery are on page 107, here. If you can't do it yourself, maybe you have a geeky friend who can help. Keep in mind I can't promise resetting BIOS will fix this problem.
My OS is Windows 8.1. Excuse me for not mentioning that. I'm bolder with my hardware than the guy who created the topic. Unfortunately, the battery trick did not do any good to the situation on my DELL.
And if you have an add-in video card, you could physically remove it from the PC and connect the monitor to one of the on-board video ports to see if that will make Intel Graphics reappear in Device Manager. You have to decide if you want to play around with that or just leave things alone as long as the add-in card is working.
Service guy explained that it must be after some of the Windows updates that the Integrated video has disappeared and normally it should not be visible in Windows unless I remove the GeForce dedicated video. How plausible is that? I can see drivers on DELL website for the integrated? Why would they post drivers if they should not be used?
Speedstep has the correct answer. The BIOS will automatically default to the Intel integrated video if no video card is installed. If a video card is installed the BIOS automatically defaults (selects) the installed Video Card. If something is disabled (or not detected) in the BIOS, Windows will not detect it.
Hi folks! This was one of the top search results when I was trying to troubleshoot the same issue, & I found a solution, at least for my setup (also XPS 8500 with no Intel graphics displaying under device manager).
Long story short: even if you have a dedicated graphics card installed, simply plug in your display cable (VGA or HDMI) from the motherboard's VGA/HDMI ports to your monitor, restart your computer, and wait a little bit. It may display an error message as it's booting before/after the Dell logo appears, but don't fret, just let it continue loading.
If you're running Windows it may take it a little while to load up, but again, be patient & don't fret. I imagine it takes awhile as Windows figures out what you've changed in your setup & runs its barebones display drivers to ensure everything displays properly.
After you've loaded into Windows again, you can install the Intel graphics drivers as desired & get the various options they provide for adjusting your display. For my particular model with an i5-3450, I found the drivers on Intel's website here: -graphics-driver-for-windows-15-33.html
You'll need to reboot your PC again after installing these drivers, but once done you're all set, & presumably (I haven't verified this myself yet) the Intel HD Graphics option should remain in device manager. If it disappears again, I'd recommend repeating the aforementioned steps to force its reappearance.
Hope this helps any other folks that find themselves here!
I have an XPS 8500 (Windows 10, i7-3770, GeForce GTX 660, 12GB, 32GB SSD cache and 2TB hard drive). The other day the Intel software indicated there was an upgrade for the Intel RST drivers. After that update, the system wouldn't shut down cleanly. I tried installing older RST drivers from the Dell website, but after that the PC will no longer boot to Windows. I suspect the RST drivers are now corrupted.
I am able to get to a command prompt via a Windows Recovery USB drive, and the file system on the hard drive seems intact. The recovery drive's option to "repair" failed, and trying to go back to any of the restore points also failed.
I'd rather not have to do a clean install of Windows and the reinstall all of the applications (it has several years worth of programs that have been installed, plus support for a variety of printers and other devices). Since I do have command line access and can transfer in files via USB, I was hoping that someone can point me to the correct Intel RST driver files for this system, including the specific locations for those files so I can insert them in the correct folders so I can boot again.
Failing that, is it possible to just disable (remove?) the Intel RST drivers and go with whatever are the standard Windows 10 drivers? I really don't care about that small cache SSD at this point, so perhaps I can switch from RAID to AHCI somehow?
If that isn't possible, I suppose I would consider getting a larger SSD drive and just doing a clean install of Windows 10 on that new SSD, rather than going through all of the trouble to rebuild all the programs and files on the old hard drive. This system is getting towards the end of it's useful life, but I has hoping to keep it running for another year or so before replacing it with a new desktop system. I'd appreciate any advice on which SSD to use if I do end up getting a SSD (probably about 1TB) to replace the current setup (small SSD cache and large hard drive).
Depending upon the version of Windows 10 you have, you may have installed an old version of Intel RST that does not work with your version of Windows 10. See this article: -rapid-storage-technology-intel-rst.html
At this point, I am not sure you can recover from this problem since you have failed in attempts with installing Intel RST, failed in repair attempts, and failed in restore point attempts. It is possible the Windows installation is beyond repair.
I think I would remove the 32GB SSD and then run the procedure. Note that in the procedure, you do not switch SATA operation mode in the BIOS from RAID to AHCI until approximately half-way (step 4) through the procedure.
My recommendation for an SSD would be a 2.5" Samsung 860 EVO series SSD. A new computer would probably come with an M.2 PCIe NVMe SSD and since it usually only has one M.2 SSD slot you could not use another M.2 SSD without an M.2 PCIe adapter.
I was finally able to get my system up and running today. After trying quite a few things (including trying to patch the Intel RST files), I was finally able to get things going using the bootrec and bootsec commands (I had been stuck with the "bootrec /fixboot" command giving an "Access is Denied" message, but I was able to get past that using the bootsec command).
I had a problem several months ago that also required using the bootrec command to get the system to boot. System diagnostics all pass, but perhaps I will try upgrading the system with a SSD. Just need to decide whether to do a clean install of Windows 10 or try to clone the existing hard drive.
Thanks for your advice on the SSD. I hadn't considered moving the SSD to a new system, but I was planning to upgrade to a new desktop in several months, so getting a SSD that could be moved to that new system is a great idea.
@CraigNJ - Keep in mind that while you can move the SSD into a new system down the road, you will have to reinstall Win 10 on it after installing the drive in the new PC, assuming you intend to use it as boot drive in said new PC...
To add to what @RoHe wrote, if your new PC comes with Windows 10 already installed, then moving the SSD (assuming it is bootable) into the new PC will likely require that you boot the new PC using something like the F12 Boot Menu to boot from the OS and drive that originally came with the new PC because you will have two drives with a bootable OS on them. Using the SSD for additional storage without having to boot using the F12 Boot Menu will require that you backup your data and then reinitializing the SSD.
Thanks for the replies. To clarify, I was thinking that when I get a new PC, I could wipe the SSD from my old PC and then use it as an extra storage drive in the new PC (say as a or E: drive). When I do get a new PC, I'd get it with a decent sized boot SSD with Windows installed, but being able to salvage the SSD from my old PC and get some continued use as an extra data drive would be nice. Seems like programs and data just keep growing in size, so extra space can be nice to have.
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